K.JordanReviews 124

Don't buy anything from K Jordan a ripoff closes size too small just don't buy anything from K Jordan

It is a shame that they run this company this way. The first shipment I spent almost $300. Everything was okay had to sell some items to friends because they ran small that's okay. The second time I ordered from them they shipped it in two separate shipments over $200 worth of merchandise I called to tell them I did not receive one of the shipments through FedEx. This has been going on since the beginning of January they sent me a message sending a tracer to trace the package said to wait 5 to 10 business days that's a long time. They said do not worry you won't go into collections until 6 months we'll figure it out. Call back did not receive tracer spoke to rap and then spoke to supervisor and she supposedly said that I would receive another tracer 12 days today still not have received Tracer and I'm billing billed for something I have not received. They lie, customer service is horrendous and nobody has control over there. I advise you to take your business elsewhere Inc is very good and has high quality items also. Venus is very good to you as well as their customer service. Hint when you go into Macy's look at the label and then go online searching for that brand I guarantee you you will find an online service better than this one. It is horrendous. I have perfect credit and I will not have it ruined by ab unreputable company. Such as KJordan I actually had to pay in full to protect my credit and then still battling with them to send me my Tracer to find out where the package is. This was for winter clothing it is almost spring Ugg please beware. They are not helpful at all and it is a shame. It takes one CEO or manager to clarify all these errors and it is not being done. I am a professional woman and I know what professionalism is and it's not kjordan. Good luck ladies and have a wonderful night.

I placed an order with K. Jordan on October 2,2018 for a Kimono Duster size 3X for my Mom 70th Birthday party in November. The kimono arrived and it wasn't true to size so I returned it immediately. In that same day, I reordered a 5X and K. JORDAN said it'll ship out on October 29th. I put the rush charge with this new order, and it kept pushing out the ship date from November 1st, then 2nd, then 3rd, then 11th. My mother surprise party is November 10th. I called CUSTOMER SERVICE (to be on hold for 30 minutes) and was told by a representative that I need to speak with a Supervisor. After on hold for another 25 minutes, she told me that she couldn't do anything. K. Jordan need to STOP ORDERING their clothes from other countries and making us the customer suffer. Go pay for items you want from Macy's, Nordstrom, JC Penney, or other DEPENDABLE STORES... NOT K. JORDAN. They'll DEFINITELY DISAPPOINT YOU if it's something you want or your Dear Mother.

First issue/ catalog says "pre approved" and that's false. You still have to give them a small down payment.
Second issue/ I was going to leave a down payment when asked because I loved the outfit, but guess what? They do not take credit or debit cards for their so called down payment. Only a checking account number for a check. I haven't written a check in years.
Needless to say, maybe someone was telling me something that this place is not worth your money.
I cancelled order ASAP.
Word to the wise. Don't even order and thing. It's not worth your time.

Oh K Jordan, I received a catalog stating I could charge up to $350 (pre-approved offer)
I placed an order for $347. 47. 2 days later I get an email now stating the want roughly 1/3 down. REALLY? So what the catalog said was a bait and switch. I cancel the order.
2 days later I get a catalog stating I am pre-approved for $500 in credit with them. So I call and talk to Carlos a manager in their credit department. I tell him everything I just told you and he is rude and condescending. Tells me to place the order again and find out if my credit is good with them this time. Funny because your parent company is the same company that owns Monroe & Main and Swiss Colony and I have accounts with both of them but, No thank you. I will spend my money elsewhere jerk. I wouldn't order from this company if it was free after my experience.

Please do not order from them. The clothes that came looked like oversized potato sacks. We returned the clothing back in their box, with their label which they received on 17 Jul 18. Today, we got a 4th phone call stating we owed for the dresses. The company has acknowledged that they received the merchandise back but still want us to pay for the items because the receiving department has not actually logged the items back in as returned. They stated it would take 4 to 6 weeks to log the items back in. WRONG! So in turn I have filed a complaint with the BBB and I'm telling you. Please don't order from this company.

I placed an order and I needed a down payment. I used my card to make the payment(2months later). They took the payment and then canceled the order. I spoke the several people all giving me different stories. Only to find out that the money will be sent to me via check 2 weeks later. I used my card but can't receive a credit. No one can tell me why. The customer service is terrible and gave zero knowledge of what goes on with the company.

I am not an online regular customer. I tried K. Jordan and I was highly impressed by the customer service, prompt delivery, quality of the clothes and all the articles I ordered were beautiful! I needed a new wardrobe for a family cruise and I was super happy! Received tons of compliments ("! We make the clothes no doubt as far as our attitudes and self-confidence are concerned but K. Jordan heightened it. I will never let you go! Love you, K. Jordan and thank you for contributing to the happiness of our first family reunion cruise! God bless!

The quality I clothing is not the greatest.
However I was not aware of anything, so I innocently order a top. I immediately return it when I see their clothes sizing is to large for me as well as the quality, it was questionable. I send back return, I call and make clear I want no future account, nothing. They have know turned a 39.99 returned item, that they received swiftly into a $65.00 delinquent bill and have turned it over to collectors Unbelievable
They want you to pay for all shipping, and they continue to add fees into it as if you actually had a credit card account it appears. Not sure if it's legal. Sure be warned and be careful. This company is out to get anyone in a negative manner.
It's a shame. I am an avid online shopper of 10 years, I saw a shirt I liked. Now I'm being treated like a low class citizen over it.
I do right and always have and I never leave reviews. I want anyone who is co wondering this company to think seriously think twice. I called to speak to a supervisor. She backs up their practice. She's ok with it. Knowing it was all returned and this bill all started from shipping fees that are in small print? She is totally cool with her job, so calling them does nothing. I am an executive professional. Props to her, guess it keeps food on her table
To send an account for 64.00 (18.00) is the shipping which means they essentially sent me to collections over added fees.
And they justify that and are rude on top of it..

I bought and then returned one of their blouses. When i checked on if it had been return the woman told me yes they received it.
Two and a half weeks after she told me they received it back, i checked again to seen balance as it should of only been shipping. They tell me i still owe full amount minus the payment i made. Which was only suppose to be $5.99 when i order it. But when i made payment it was $6.99.
Customer service is a joke, they dont know what their doing.
And if you call them they put you on hold for 10 minutes or more.
What are they doing? Taking a coffee break?
They need to get it together.
Will never buy any thing from them again

I've been purchasing from K. Jordan for almost a year and have 12 shirts, 2 pairs of pants, a puma sweatshirt with a hoodie but its like a nighty but warm so it's good for the winter. Everything I've bought is true to size and is nice quality and looks exactly like the picture in the catalog and on the site. They are sister companies with Masseys where I bought my winter boots sketchers and k-swiss sneakers that fit true to size. The stuff ships 7-10 days and never late. I seriously am shocked to see these reviews cause I don't have 1 bad thing to say about them cause i have gotten so much stuff and it's great stuff and not expensive at all. I'm ready to buy some more stuff right now. No joke.