K.JordanReviews 124

I finally, placed my 1st order with Kjordan, as I receive their catalogs and have always thought their clothes looked nice. I ordered 1 sweater, which was expensive! I payed $48 for a chenille sweater and received it, falling apart, as the yarn was unraveled all over the sweater! The color was significantly, lighter than in photo! It appears to be a very cheap, quality of product, as well as the work that was done to make it! I won't be shopping Kjordan, again! SERIOUSLY, disappointed!

I ordered a coat on November 6 2019 in small bc I got the same coat last year in navy so I wanted black when I got it was a small but it fit like an xxxs sent back for refund I paid with my debit card $102.78 waiting waiting still waiting for refund to my card instead they put my money to my k Jordan account bc I was behind on my payment I keep calling to tell them it wasn't a payment to my account I paid cash it should of went back to my debit card I spoke to credit department then supervisor they they transferred me to mason to handle it then back to Jordan what a run around to find out theirs nothing they can do applied it to what I owe so I'm out of my $102.78 for a coat which was a gift to me from my grandma so out of a coat and my money. For Christmas
I'm not happy

I was approved right away. My purchase exceeded my approved amount, but they still allowed me to get it. My order was made on 11/2, shipped 11/4 and arrived 11/6. I was very impressed with the amount time that the whole process took and even more impressed with my coat. I gained some weight and it's been hard for me to find a plus size coat, but kjordan made it possible. Thank you so much!. I love my coat. I ordered my coat size up 1 size, just to be safe, but I probably could have stuck with my original size. With that being said, don't order up, at least not with coats. Good job kjordan and shame on the rest of you that are saying bad things.

Hello! As you can see the above comment looks like it was rat on the money with what Adam ploy was probably told to write. There are umpteen complaints about this company. I ordered that from them and was happy with the jacket. I ordered over $400 worth of merchandise. The other six items I sent back because of poor quality and not fitting correctly. They should have a correct sizing chart. With that this was all ordered in late summer. I have called customer service five times and ask them to refund or give me the correct sizing. One person on the other end said it was in stock and it would be on its way shortly great Great then I asked about the other stuff they said I would have to wait meanwhile they have my money. I asked them to just give me the one that's in stock because fall was approaching now we're going into winter and they said OK. I asked to speak to a supervisor on my fifth call. So that I would be reimbursed and re-order something for the season. They said they could not do that. I called back the next morning to speak to a supervisor they kept me on hold on purpose for one hour! Dan they hung up on me. I'm going to report them to the Better Business Bureau. I have told all my friends and colleagues at work and neighbors and relatives not to order from Kj Jordan. I looked at all the reviews prior to ordering. I said to myself oh they're just being complainers. Now I'm the complainer. Kj Jordan he should be out of business or sell it to someone who knows how to manage it so you don't lose everything.

I ordered a shirt for $45 when the shirt arrived it was of very poor quality. I returned the shirt and was only refunded $25. And when I called to inquire why I was'nt refunded my total balance. I spoke with a supervisor who told me about alot of unnecessary fees I was charged for returning the poor quality shirt
The supervisor shouted and hung up on me. I have unsubscribed from every catalog associated with Kjordan. I will never buy from them ever again.

Retired from USPS, 66 in May i purchased 2 dresses the same day the magazine came. After 2 strokes i am visually impaired. All my clothes were gone since hurricane Florence. I call and explained how this would be my only dress and how being depressed i want to buy it straight out. I ordered 2 different dresses and used my debit card. (No problem right? He ask for my account number. I told him i don't have one. This is the first time i'm calling! After paying $111.00 he tells me they may try to make me make payments! I say how i just bought it. I recied a bouble order; i called them as i returned the package. I was charged also! The manager talked to me( like she's talking to her kids). She pretended to hang up as i'm looking on the back of the paper for some help. She returned $70.00 and charge a fee for all of this ober $13.00. I spent $100.00 waiting for legal aid (crickets)! I would like to just pay what a lawyer would get but they will not listen to me. The scam was treating me as if i can't afford too! Ps: Massy uses the same people in billing! Massey never stopped me from buying straight out! What's really going on? Thank You yall... going to need therapy when this is all over! Because of K Jordan i will not be able to shop at either store! JUST GREEDY!

I placed an order with them a week ago (and applied for credit at the same time) and got an email that I was approved. The status of my order on the site still says "credit pending". The day after I ordered, I saw all the bad reviews and requested that they cancel my order and request for credit. They said since it was processing they couldn't do that (but it's not marked processing, it's marked credit pending), but that they'd try and that I needed to keep checking back to see if it cancels. I've checked back every day and it still says "pending". Since the order hasn't been processed or shipped, there is no reason they can't cancel my order. I emailed them today and I got the same automated response. Customer service is terrible! Beware, this seems like a scam to me. I took an inquiry on my credit report for nothing!