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Keystone Puppies

2.8

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Keystone Puppies Reviews Summary

Keystone Puppies generally enjoys a positive reputation among customers, who frequently commend the quality and health of the puppies, as well as the professionalism and responsiveness of the breeders. Many customers appreciate the ease of navigating the website and the thorough communication throughout the purchasing process. However, concerns have been raised regarding the accuracy of the website's listings and the occasional difficulty in reaching certain breeders. Overall, while the majority of experiences are favorable, addressing these concerns could enhance customer satisfaction and trust in the service.

This summary is generated by AI, based on text from customer reviews

service
36
value
36
shipping
23
quality
33
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Maryland
1 review
0 helpful votes
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Great experience
November 1, 2019

We purchased a black pug puppy (Calie) in Sept. From Abner. Everything went smoothly and Calie has been a happy healthy puppy. She stole our hearts from day one. Would def recommend Keystone Puppies and would purchase from them again.

Date of experience: October 31, 2019
Indiana
1 review
0 helpful votes
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Smooth process
October 25, 2019

The process of getting our family addition was smooth and easy. Steven( the pups' breeder) was kind and and very professional. He made us feel confident in the buying process and answered all questions needed. Thank you Steven and Keystone for making things so easy!

Date of experience: October 23, 2019
Illinois
1 review
0 helpful votes
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Absolutely wonderful!
October 9, 2019

We adopted two cockapoos from two different breeders and we just love our new girls! It was incredibly easy to work with the breeders and Keystone Puppies. Everything went smoothly and the breeders were so helpful in providing information about the puppies. Thank you! I highly recommend Keystone Puppies.

Date of experience: October 9, 2019
Shawn H. — Keystone Puppies Rep
over a year old

I am so happy to hear your puppies are doing so well! Thanks for the review and we hope that you will keep us updated on the puppies progress!

Colorado
1 review
0 helpful votes
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Wonderful!
October 7, 2019

Everyone was easy to work with and I got the best and smartest puppy every! ThankYou! I would recommend you to anyone. I had him potty trained in one day. They are really smart.

Date of experience: October 7, 2019
Illinois
1 review
0 helpful votes
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Smooth/Easy Process!
September 27, 2019

Wow! We are way down in south Texas and our puppy made it safe after taking two flights! The Breeder and the shipper were both extremely patient and super helpful!
All you have to do is call and they do the rest! We are so happy with our Goldendoodle

Date of experience: September 26, 2019
Maryland
1 review
0 helpful votes
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Easy online access, wide selection of pups, and reputable breeders. Keystone puppies is eager to help you find the puppy for you. Mr Henry King and his family raise beautiful English Cream Golden Retrievers.

Date of experience: September 25, 2019
Illinois
1 review
0 helpful votes
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Very nice people!
September 21, 2019

The breeder and the transport people were very pleasant and helpful. The only stress on our end was the stress of the puppy while traveling. When we received her at the airport was a little scared but she became very playful in minutes.
Thank you

Date of experience: September 19, 2019
California
1 review
0 helpful votes
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This has been the best experience ever working with Keystonepuppies. From the first phone call getting started to the finale of picking up our little guy from the airport. Total communication and support with us until we had our puppy in our hands. We sure love our cavapoo puppy! Thank you Keystonepuppies!

Date of experience: September 18, 2019
Shawn H. — Keystone Puppies Rep
over a year old

Thanks so much for sharing your experience! We are thrilled to hear that your puppy is doing so well and it was great from start to finish! We hope you will continue to keep us updated on your puppy's progress! Thanks!

California
1 review
0 helpful votes
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Smooth & Easy
September 12, 2019

Shawn of Keystone Puppies really help me get my puppy from PA to CA easily! He was very responsive in answering all my questions.

Date of experience: September 10, 2019
New Jersey
1 review
0 helpful votes
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I am so happy we purchased a Shih Yzu from a reputable breeder. My puppy is healthy and very playful. I would recommend anyone looking for any breed of dog to go on the Keystone puppy site. They will find you the best breeder for the dog you want.

Date of experience: August 25, 2019
Massachusetts
1 review
1 helpful vote
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I found Keystone Puppies accidently when I was researching the purchase of our new Puppy. We already new we wanted an English Cream Golden when I started. My 2 major concerns I had with Purchasing a Puppy out of state were, not actually seeing the puppies in person before we selected one and how to get her home once we made our choices. For the first I was able to work directly with multiple Breeders who sent along lots of pictures and video. They answered all my questions and the Guarantee offered on all the puppies just pushed it over the top for us. Next Shipping, This is where Keystone stepped in and handled all the arrangements while keeping me informed every step of the way. She was shipped in a very nice crate which we will uses for a month or two for her crate training and with plenty of instructions on when to give her Food and water during the trip. She arrive on 10/2 and adjusted to the family with in a day. Thank you Keystone.

Date of experience: August 9, 2019
California
1 review
0 helpful votes
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Great Communication
July 27, 2019

Ok, to start, everyone one told me to be careful about purchasing and shipping a puppy online, including my bank. It's the number one fraud. Let me tell you, Shawn was up front about the whole process. His communication and that of the Breeder was excellent. We received travel updates and received our puppy in great condition. I would totally recommend keystone and Shawn, if you're in the market to Adopt your new family member

Date of experience: July 27, 2019
Illinois
1 review
1 helpful vote
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Easy experience
July 14, 2019

Puppy was well crated for shipping. Arrived in good health. All of my questions and concerns were answered. People at Keystone, were pleasant and polite.
I would not hesitate to use their services again.

Date of experience: July 13, 2019

From the business

Keystone Puppies is an advertising agency for breeders. We go to every breeders location to take the pictures of the puppies and to make sure we are dealing with reputable breeders. We specialize in bringing happy, healthy puppies and caring families together!