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Keystone Puppies

2.8

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Keystone Puppies Reviews Summary

Keystone Puppies generally enjoys a positive reputation among customers, who frequently commend the quality and health of the puppies, as well as the professionalism and responsiveness of the breeders. Many customers appreciate the ease of navigating the website and the thorough communication throughout the purchasing process. However, concerns have been raised regarding the accuracy of the website's listings and the occasional difficulty in reaching certain breeders. Overall, while the majority of experiences are favorable, addressing these concerns could enhance customer satisfaction and trust in the service.

This summary is generated by AI, based on text from customer reviews

service
36
value
36
shipping
23
quality
33
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California
1 review
0 helpful votes
Follow Brian H.
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Great communication from Shawn and Martha. Billy, now Comet, came on time and his journey was documented by emails and phone calls. Comet fits in great with our other 2 dogs. Very playful and our miniature Eskie taught him how to play ball with him. At day 3 he figured out the dog door ( he was probably 75% potty trained when we got him). If we could have more dogs, we would get another of Martha's Corgis.

Date of experience: January 27, 2021
Shawn H. — Keystone Puppies Rep
over a year old

Thank you so much for the review! I am so happy to hear your experience was a good one and your new family member is fitting in so well! We love to hear updates so please do keep us posted on his progress! Congratulations!

Pennsylvania
1 review
8 helpful votes
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Got a super cute and friendly chocolate lab... but my individual breeder. Says "she has all her shots, and puppy things" but where is it all they give you a paper and all it has is dewormer. Which you can literally buy at tractor supply... and one shot. How about rabies? And all of the others... it says no puppy mills however if you ask how many litters has the mom had and he says "6-7" that's a little shocking! Good thing they have a health guarantee which probably in the end will cover nothing... our pup is breathing heavy and we just got her... we aren't even home yet... so many good reviews so we decided to go. Hope we don't have a sick dog :/ he didn't even provide us with food when we showed up we had to ask... like how do you think we are going to transition him into his own food... ugh! This is a safe website but just watch out! We were only provided with one photo and when we showed up all I can say is I wished we could have saved them all :(

Date of experience: January 23, 2021
Shawn H. — Keystone Puppies Rep
over a year old

I am so sorry to hear that you are not happy! You definitely should have received a full vaccinations report along with the dewormer. This is unacceptable and I am happy to reach out to the breeder for you to help figure that out! There is some more information I would need though so if you don't mind, please email me at [email protected] so we can get this straightened out!

Illinois
2 reviews
0 helpful votes
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RYLEE HAS A NEW HOME
January 14, 2021

We are more than pleased working with Keystone Puppies's! We loved getting to know the sweet family who we purchased our sweet puppy RYLEE!
We had her shipped because of the long distance to travel. Shawn from Keystone was great. Kept us informed the entire trip.
We would highly recommend Keystone Puppies!

Date of experience: January 13, 2021
Florida
1 review
0 helpful votes
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Keystone Puppies was a great experience! We purchased our sweet toy Goldendoodle from Keystone and they were really responsive and the process was easy and smooth. The breeder helped with all of our questions and responded same day. I used shipping with keystone and they were really accommodating finding the best and shortest flight for our baby puppy. They kept in contact until we received our puppy. I would recommend Keystone Puppies to anyone looking to add a new furry family member.

Date of experience: December 29, 2020
California
1 review
0 helpful votes
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Bernadoodle puppy
December 20, 2020

We purchased our Bernadoodle puppy last…
We purchased our Bernadoodle puppy last week from Keystone puppies. I would be lying if I said the whole process did not make me nervous and that I didn't lose a couple nights of sleep thinking about it. With all the stories out there about all the people are getting scammed about buying puppies over the Internet they make it sound like everybody selling puppies on line is out the scam people. But I will tell you after receiving our puppy at the airport on time delivered just as they said I would recommend this company to anybody. Sean which I believe is the owner of the company was fantastic and help ease my mind. As well as the breeder Henri who is more and willing to send me numerous pictures throughout the process. This was the only puppy I've ever bought they didn't have some sort of sickness from kennel cough diarrhea. Anybody they would like information about my experiences with Keystone puppies can DM me on my Instagram account at. Kmeier1234

I would definitely give Keystone puppies a five out of five stars

Date of experience: December 18, 2020
Massachusetts
1 review
0 helpful votes
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Very happy with Keystone and the breeder. He stayed in communication while we waited to pick the puppy up. When we got there, the puppy was as advertised, seemed very happy and had plenty of space to play. He is very good with all of our family members and the other pets. Would go through Keystone again if I ever want another puppy.

Date of experience: December 15, 2020
Mexico
1 review
0 helpful votes
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Happy family in Mexico!
December 13, 2020

With the help of keystone puppies we got our Cockapoo from Pensilvania to Mexico City! We are very happy to have our puppy FREDDY now KOBE in our family.

Date of experience: December 12, 2020
Nevada
1 review
0 helpful votes
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We've had many dogs throughout our lives growing up and as a 46 year married couple, and have never purchased a dog on-line from across the country. With the pandemic it was impossible to find a dog before someone else was lucky enough to welcome it into their family. We lost our last dog March 30,2020, he was 16 years old. I could actually feel myself getting depressed because we had been trying to get another dog since May. I came across Keystone Puppies, did my research, and decided to purchase a puppy from them. We purchased Sophie (Sweet Pea) from Sadie, the breeder, and Shawn took care of shipping Sophie out from Philadelphia, PA to Sacramento, CA, the closest airport for American Airlines to ship a puppy to our Reno, NV home. The WHOLE process from purchasing to shipping was nerve racking for me but could not have gone off any better. Thank you Sadie for a happy, healthy puppy, and thank you Shawn for getting Sophie to us (and for helping me work through my fears of cross-country purchasing). We love her. Moureen K.

Date of experience: December 12, 2020
Pennsylvania
1 review
0 helpful votes
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Great experience!
December 10, 2020

We purchased our mini golden doodle from Keystone Puppies, and we couldn't be happier! Amos, our breeder was very patient with us as we took our time to pick out our puppy. He was very helpful and was also able to answer all of our questions.

Date of experience: December 9, 2020
Pennsylvania
1 review
0 helpful votes
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Yay for new puppy
December 10, 2020

We found our new pup on keystone. Called the breeder and he was super great and had us to his farm to take as much time needed to get to know the puppy before saying yes to taking him
Home!

Date of experience: December 9, 2020
California
1 review
0 helpful votes
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Great Breeder, I picked the cutest puppy, everyone loves him and wants to take him home, the veterinarian says he is super healthy, I love my puppy he is so sweet and loving and he loves strangers too, he is truly a great addition to the family, my family feels like we don't know how we got along without him, now everyone wants me to make babies with my puppy so they can have one too, but he's a little young for all that business, I think I'll just keep him home with me for now, I love him so much.

Date of experience: November 23, 2020
Washington
1 review
0 helpful votes
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Excellent Service
November 11, 2020

This is the first time I bought a puppy online. I was extremely nervous about the whole process, especially the flight the puppy had to make. Keystone puppies walked me through all the steps and made me feel comfortable. I especially appreciated their follow through until I had the puppy. He's perfect and we're having a great time.

Date of experience: November 10, 2020
Shawn H. — Keystone Puppies Rep
over a year old

I am so happy to hear all is well and your experience was such a good one! We appreciate the review and hope you will keep us updated on your pooch!

California
1 review
0 helpful votes
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We adopted Tank & Taco, two adorable labradoodle brothers. Our daughter renamed them Ollie & Bear on their trek across the country on American Airlines. Ollie is more poodle and Bear is more labrador in both size and temperament. We knew in advance that the puppies were raised on an Amish family farm so we weren't expecting AKC pedigree breeds, but they are perfect for our family and we adore them so! The brothers are enjoying Southern California weather having escaped their first East Coast winter in the nick of time!

Postscript: We were a bit nervous mailing a personal check across the country (Amish do not use credit cards) but the breeder and Keystone were both very responsive and trustworthy.

Date of experience: October 31, 2020
Missouri
1 review
0 helpful votes
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Puppy Love
October 21, 2020

This is the first time we have ever chosen a puppy from a picture without meeting him. We have had other German Shepherds but they have all come from local rescues however there were none available so we decided to take a chance and go through Keystone Puppies. We are so happy that we did. All of our questions were answered honestly and our puppy made the flight from Philadelphia to Kansas City. He has settled in wonderfully. He has been to our vet and deemed perfect and healthy. His temperament allows him to be easily trained and he is learning quickly. He is already a member of the family.

Date of experience: October 21, 2020
California
1 review
0 helpful votes
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Considering the logistics, the transaction was perfect. Our little girl is so beautiful. She has touched our hearts so deeply. Thank you Keystone and Steve for helping us find our newest family member.

Also, thank you for the constant communication. It was so appreciated.

Update: As a follow up, we had her DNA evaluated, she is 50% CAVALIER KING CHARLES SPANIEL and 50% BICHON FRISE. She is F1 Cluster, testing shows no genetic disease markers. Very healthy and well bred girl.

Date of experience: October 19, 2020
Texas
1 review
0 helpful votes
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Great Experience!
October 14, 2020

We had a great experience buying our mini goldendoodle from Keystone Puppies. The puppy was shipped to us with no problems. He is healthy and was exactly what we wanted. I would definitely recommend Keystone and the breeder Amos Fischer.
Our family is so happy! He is the sweetest thing ever.

Date of experience: October 14, 2020
New Jersey
1 review
0 helpful votes
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My great experience
September 30, 2020

My experience with keystone went so smooth. It's so hard to trust websites. But keystone was by far the best. They walk me through my process from the beginning. They stayed in touch until I received my puppy. Not only them but the breeder also. I recommend keystone to anyone looking for a puppy. They are the greatest.

Date of experience: September 29, 2020
Florida
1 review
0 helpful votes
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Love our Mini Goldendoodle
September 23, 2020

We had our puppy flown from PA to FL. We were anxious about it at first but it worked out great. Our puppy is amazing! She is smart, sturdy, and healthy. In these times of COVID, finding a dog was a challenge and Keystone came through. Thanks!

Date of experience: September 22, 2020
Shawn H. — Keystone Puppies Rep
over a year old

Thanks so much for the positive review! We are thrilled we could help you and that your puppy is doing so well! Please do keep us updated!

Maryland
1 review
29 helpful votes
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Great Experience
July 16, 2020

I had a wonderful experience with Breeders Katie and Christ Beiler. They kept me informed of how my puppy was coming along, always took my calls and labored with my multiple questions (first time puppy owner) I would highly recommend this company and this breeder. Our puppy Bella was healthy looking, clean and overall bred in a very wonderful environment. The only reason I gave Keystone 4 stars and not 5 is because one day I thought I lost Katie and Christ's number. I called both numbers for the company asking someone could please return my call gave the reason why. No one from the company called me back. Thankfully it dawned on me to go back to my phone bill and look at the. Call history and I was able to figure it out but what if I didn't?

Date of experience: July 15, 2020
New Jersey
1 review
1 helpful vote
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Socks to Cooper
July 8, 2020

Our new pet Cooper is doing great. He is loving and has adjusted well to his new forever home. He is still adjusting to our cat but we think they play well together. The experience with our breeder was also fantastic. I would and have recommended keystone puppies.

Date of experience: July 6, 2020

From the business

Keystone Puppies is an advertising agency for breeders. We go to every breeders location to take the pictures of the puppies and to make sure we are dealing with reputable breeders. We specialize in bringing happy, healthy puppies and caring families together!