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Keto Cycle

2.1

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Keto Cycle Reviews Summary

The company presents a mixed reputation based on customer feedback. Positive remarks highlight the app's helpful features for beginners in the keto diet, including useful meal tracking and an appealing interface. However, significant concerns arise regarding customer service, particularly around auto-renewal practices and difficulties in obtaining refunds. Many customers report frustration with being charged despite cancellation attempts, and the lack of clear communication regarding billing cycles exacerbates dissatisfaction. Overall, while the app may be beneficial for some, the company's customer service approach leaves much to be desired, leading to a general wariness among users.

This summary is generated by AI, based on text from customer reviews

service
212
value
210
shipping
111
returns
156
quality
197
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Ohio
1 review
0 helpful votes
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Great for starters
August 9, 2022

I really like this app. I love meal planning and i love ahen an app can help you and free up so energy and time, this app is a great experience and has greta options on how to get you started. Great for begginers!

Date of experience: August 9, 2022
New York
1 review
0 helpful votes
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Great for keeping track of calorie intake while on a keto diet! The app works wonderfully doing what it was created for!

Date of experience: August 6, 2022
Texas
1 review
3 helpful votes
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STEALS FROM CUSTOMERS CREDIT CARDS
August 4, 2022

WARNING! This company STEALS CREDIT CARD NUMBERS! DO NOT USE THIS APP, THERE ARE WAY BETTER CHOICES IN KETO APPS OUT THERE AND THIS PARTICULAR APP WILL STEAL AND USE YOUR CREDIT CARD INFO AND CONTINUE TO CHARGE YOUR CARD! THIS APP IS A SCAM!

Date of experience: August 3, 2022
Maryland
1 review
2 helpful votes
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STAY AWAY
August 3, 2022

I never received anything from them and yet they continue to charge me and won't honor their refund policy. They are scammers. Stay away!

Date of experience: August 2, 2022
Washington
1 review
4 helpful votes
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Poor Customer Service
August 2, 2022

If at any point you decide to cancel after an automatic withdrawal, keep in mind that you will not get a refund. $33 was pulled from my account and a couple of days later I cancelled and requested a refund. They denied my request with just a mention of the terms and agreements I agreed to. Fair enough. There should be a grace period like every single subscription service out there.

Date of experience: August 2, 2022
Texas
1 review
3 helpful votes
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Buyer Beware
July 31, 2022

This company is not what it seems! Impossible to get a refund. Stay away. Read the fine print. There are better apps available!

Date of experience: July 31, 2022
Canada
1 review
0 helpful votes
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5 days in, down 4!
July 30, 2022

I love that the meals are suggested, recipes are all provided, plus you have many other choices depending on your food preferences.
Following their recipes gives you 17 to 39 carbs daily. The app figuring out my macros for me helps so much.
I was already in Small Ketosis yesterday. I hadn't checked before that.
I am disappointed with several features of the App otherwise, especially when trying to input my own meals. Several popular brand names didn't register even with the SKU, and I couldn't find several ingredients listed in the database.
At times I can see the print icon, but mostly I can't see or even find it.
The recipes are easy to follow and often delicious. My favorite meal so far is Cheddar Cauliflower Soup. Makes a large size mug full and satisfies me for hours.

Date of experience: July 29, 2022
Colorado
1 review
7 helpful votes
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App sucks and never got my plan
July 29, 2022

The app isn't user friendly unless you enjoy manually having to calculate your servings into ounces because they don't have all measurements for food entry. I also never received my so called custom meal plan, the link just leads me back to the app. So disappointed and now I'm out $33 since they charge the weeks up front.

Date of experience: July 29, 2022
Canada
1 review
0 helpful votes
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This app was really great for creating a personalized diet meal plan and it was also an amazing progress tracker. Through it I was able to get an easy to use keto program that helped me achieve the body and health I deserved. Through it I was also able to improve my heart health too. I really loved this app and it was the best thing to happen to my health.

Date of experience: July 22, 2022
Ohio
1 review
0 helpful votes
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Great
July 19, 2022

Great app to track keto diets and keep you on track, I use it often and it has been a huge help to me

Date of experience: July 19, 2022
France
1 review
0 helpful votes
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L application des sportifs
July 18, 2022

En tant que sportif on est vite perdu au niveau de sa diet mais avec keto vous êtes vraiment accompagné, l application est fluide facile à utiliser surtout indispensable si on veut avoir une bonne diet.

Date of experience: July 16, 2022
Washington
1 review
0 helpful votes
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Great App!
July 13, 2022

Helped me to lose and maintain, i feel so much better!
I learned so much form this app about this particular diet and about my body
Very well done!

Date of experience: July 11, 2022
Colorado
1 review
1 helpful vote
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This site is a scam. It is all set up to sell you things that don't really do anything, and you cannot get a refund. The site is full of huge contracts and disclaimers that you can't read until after the fact. The App is all upsell and sales gimmicks, not helpful. Customer support does NOTHING. No responses at all, except to solicit more sales or get 5 star reviews before you have tried anything and figured out it sucks. Do NOT waste your money, you will not get it back. Horrible terrible company. I assume she is making a killing getting people quickly trapped into trying it, and never being able to cancel or get a refund. Heed the other reviews that are similar. I wish I had.

Date of experience: July 8, 2022
West Virginia
1 review
0 helpful votes
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It was helpful for me to start my keto journey. The app was informative and helps guide newbies who don't know where to start.

Date of experience: June 30, 2022
India
1 review
0 helpful votes
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Fantastic plan. Excellent guidance and easy to follow methods and eating plan highly recommended to all.

Date of experience: June 26, 2022
Alabama
1 review
0 helpful votes
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Great app
June 23, 2022

Keto cycle is a great app for losing weight. If you want to lose weight then this app is really useful. This app is easy to use and helps to maintain good health. This app is designed in such a way that it helps to lose weight in safest way.

Date of experience: June 22, 2022
Oregon
1 review
0 helpful votes
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Easy to navigate
June 18, 2022

Keto cycle has many options to keep you in shape. With a couple different subscription plans you can choose from. The app is filled with trackers such as water intake to help keep you healthy.

Date of experience: June 17, 2022
Ohio
1 review
0 helpful votes
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Great Keto app
June 11, 2022

This is an outstanding Keto app. It is simple to use and very thorough. It gives me all the feedback I need with a clean user interface. Highly recommended!

Date of experience: June 10, 2022
New York
1 review
0 helpful votes
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Good app
June 9, 2022

Good application, easy to use and very practical, I hope to see the results of my diet in the next weeks :D

Date of experience: June 7, 2022
Washington
1 review
5 helpful votes
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Do not sign up
June 7, 2022

I signed up thinking this would be great and easy... The meals were high carb ie. 15 grams for breakfast, 20 grams lunch etc. For someone on Keto this does not work. When I contacted them the rep was rude and said we didn't do anything wrong and just because I don't like the options they won't refund me. So their policy is a bait and switch! So disgusted with this business.

Date of experience: June 7, 2022