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KEH has a rating of 4.8 stars from 22,195 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KEH most frequently mention excellent condition, customer service and fast delivery. KEH ranks 1st among Camera sites.
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Found out that KEH has a store credit trading process where I can sell my old gear and get the value appraised by them as deductions for any order on KEH's website. So I sent out my gear on March 7th.
The appraisal returned matches the packing slip's initial estimation but the international duty fees that would be paid are deducted from your gear's appraisal when you ship from outside the US.
They also don't tell you about the amount they deduct from your gear until you get the email 2 weeks later. I even called FedEx to ask about it and they said that the only thing I could do is wait for a response from KEH.
I did get the amount owed for KEH credits, but it would've been nice to know that the prices on the website are all in USD. It was an unwelcome surprised seeing my credit card get charged 1.38 times (as of writing this) on my online banking account after I verified that the total was right under my budget.
And just the cherry on top was FedEx calling me to pay $305.13 CAD for shipping international (which was half the amount of the lens I bought) when I thought that KEH would handle the shipping costs since they deducted the amount from my gear initially. But I finally got the camera on April 9th.
And at least the camera works. Almost had a heart attack when I charged the battery that came with it and it still wouldn't turn on. It was after I did some research on Reddit that I found out I had to charge the battery for a whole day to "revive" it.
KEH has a great catalogue of used camera gear, it's just a shame that shopping from outside the US makes the experience extremely frustrating.
Service met expectations for online shopping experience
The flash works as expected and the condition is awesome. Thanks again keh for knocking it out the park!
Experience went well, longer than expected evaluation of trade-in lens and the Sony lens went up in price in the interim. I was planning to make the trade-in during the Sony event which was cancelled.
Sony lens is in excellent plus condition. I found it odd that an "excellent" rating would include moderate wear so I opted for the higher rated lens
Still trying to locate an adapter for this purchase to fit my Olympus camera.
I received my item exactly when I was supposed to and it was exactly as described. Everything works great and I'm already getting to use it for real estate and landscape shots! 10/10 experience, would recommend!
I received the camera in a week from ordering it. Very fast. Camera itself is in great condition, as promised. Thank you very much!
I was in a bind and needed a camera for a job. The representatives were very helpful and were very professional in their advice.
All 3 lens in optimal condition, even it was 3 old canon EF 17-40 they look like new! They even refunded me de different of shipping cost right away when I contacted them. Excellent service 100% recommended. Packing was perfect arrived to Puerto Rico safely.
Ordering from Keh was a delight. Great range of products, easy purchasing experience.
Shipping correspondence consistently showed the incorrect shipping address even when delivery was to the correct address.
The camera more than met my expectations. This is the first time I have dealt with KEH and the experience was very good. Their prices were fair and then condition was what they advertised.
I purchased a used Sony a5100 as a second body to my a6700. The a5100 arrived and was in the condition as described by KEH. Thank you!
KEH helped me find the perfect camera for so much cheaper than buying brand new. The camera is in great shape and I know I can trust KEH because of their in-depth inspections.
Received my pre-loved L series lens faster than expected. The quality is exactly as stated on the site and it was packaged in some serious cushioning to make sure it arrived safely. Highly recommend KEH.
It was easy to find what I needed and delivery was quick. I had my new lens within a couple of days and it's just what I needed.
Website description incorrect but they tried to help then issued a return.
Website is easy to navigate. Description of items are always as described. I found many hard-to-get items in good condition and at a fair price. Items are packed well and a tracking number is given upon shipping with a confirmation E-mail. It's very easy to do business with KEH.
Shopping with KEH was fine. I like having the payment options and being able to choose to spread them out over a few or more months depending on the amount of money spent.
What I wasn't impressed with was the fact I spent the extra 50 buck to have the lense over night priority shipped and it didn't arrive until 3 days later. (Ordered on Thursday morning for Friday delivery and didn't receive the lense until Monday afternoon). I had planned to use the lense over the weekend and was unable to do this due to the late delivery. I would have never paid the money for express shipping if I didn't NEED the lense quickly.
Shipping was very quick (I chose overnight and it arrived on time), it was packaged robustly and my item was very secure. Quality was as expected and I feel was a great deal, the zoom was slightly loose but does not affect shooting. Really happy with this purchase!
Answer: KEH inspects and grades used cameras, lenses, and photography equipment through professional experts. All products are carefully tested, refurbished if necessary, and sold online or in-store, with warranties provided to ensure quality for customers.
Answer: KEH is a company that buys, grades, and resells used cameras, lenses, and photography equipment. They ensure quality by inspecting all products, offer warranties, and provide affordable options for hobbyists and professionals alike
Answer: As an artificial intelligence assistant, I exist solely in the digital realm and do not manufacture, store, or sell physical products; therefore, the concept of shipping, whether domestic or international, does not apply to my function. My purpose is to provide information, generate text, and help you with tasks online, which means I have no inventory to process or logistical operations for physical delivery. If you are inquiring about a particular company or service that you are interested in, I would be happy to search for their specific international shipping policies for you.
Answer: Buy Canon eos r7 or r10, all your problems is going to be fix except your pockets, they are going to have hole in each one
Buy & sell used photography equipment at KEH Camera online store. Save up to 40% of retail and get a 180-days warranty! Financing options available.

