Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
KEH has a rating of 4.7 stars from 22,077 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KEH most frequently mention excellent condition, customer service and fast delivery. KEH ranks 1st among Camera sites.
We monitor reviews for authenticity
I received the lens and it was exactly as described and works perfectly. Keh sent the lens and it arrived at the alternate location quickly. While the FedEx tracking showed that the lens was still in the delivery vehicle, the item was actually delivered and received a the Walgreens location, but the tracking was not updated accurately. I picked up the lens at the Walgreens store, while the FedEx tracking status was still showing it was in a FedEx vehicle for two days.
I brought a used carbon fiber monopod. It was my first KEH purchase. I found the process to be seamless and was very pleased with their system of updating me on the progress of my order.
Warranties and free repairs are great, but packing your precious purchase in a way that it won't be damaged is even better! My camera came packed in large bubble paper in a substantial box that would have survived the old luggage Commerical with the gorilla. The camera arrived in perfect condition.
KEH has delivered on its promises to me for over 10 years!
Overall, I am pleased with my experience with KEH. The lens was shipped in a timely manner and well packaged. My only quibble is that the lens was represented to be in "excellent" condition when it had visible scratches. I am not a collector and this is a lens I intend to use in the field - so, I am personally not concerned with the cosmetic flaws, but, the lens should have been described more accurately as in "good" or "very good" condition.
The shopping and shipping experience was good, however, the product I purchased doesn't work. I've purchased from KEH before and generally enjoy it.
There is 3 good scratches on the front glass of the lens and I can notice it very well. It sounds nit picky but this lens was a lot of money.
Fast shipping on an 'Excellent +' RF85mm Canon lens. Received in two days. Excellent packaging. Arrived in perfect condition. I highly recommend KEH for your photography needs.
I am having a problem with one of D80 camera l received from you. The shutter is not working properly.
Can you provide a solution?
Return, refund?
Thank you
John Wiley
I wanted to trade for a tilt shift lens. Two were in stock, and that's not a popular lens style, so I had every expectation of getting the lens I wanted. The trade in process took so long that the lens I wanted was no longer in stock. I had to settle for a different lens or take the lower sale cash value. I chose a lens, then used a coupon code at checkout. It was not honored for the "like new" lens grade I chose. Overall not a great experience, but the new-to-me lens is as advertised and will be making wonderful images.
Always had good results with KEH, I ordered a Nikon d50 from E bay but no lens or charger so I went back to you for the lens. I may order another lens from you in future depending on how this camera works out for me, maybe I can trade it later for a newer model. So cold here I haven't really had a chance to go out with it.
Delivery was good, package came with care and the product was exceptional.
Overall great, camera arrived in great condition, honestly better than expected considering it was bargain rated. It came with the battery charger but unfortunately the wrong usb cable to charge it. Cable is a usb c and looks like this camera uses one of the older usb types. Not a dealbreaker though!
The product arrived one day late, due to FedEx shipping issue. But the product is good and I am happy to use it.
The experience was great. Everything was delivered on time and my expectation was met in everyway. I would use KEH again.
What a resource KEH is! The website is easy to use, great search features, and the products are rated realistically and accuratley.
My order was amazing, I believe I ordered on a Saturday (got the free shipping) and it arrived by Monday morning only a couple days—- the lens was also bargain and I have zero complaints I see nothing wrong with it and it works great 10/10 recommend
No problems receiving my camera and it was sent out the next day after my purchase.
I have also had a great experience in the past selling equipment to KEH.
Fast, reliable and Keh will have a new forever customer!
A always my shopping experience was easy, found what I was looking for, and shipping was prompt. Best of all what merchandise received was better than expected. KEH is always my go to when I'm looking for some used camera gear mainly because I know that I can trust their gear ratings. I just purchased a Leica M3 that was rated as excellent. When I received it, I thought it was new.
Order arrived very quickly. The lens is as good as new. Very pleased so far.
Answer: KEH inspects and grades used cameras, lenses, and photography equipment through professional experts. All products are carefully tested, refurbished if necessary, and sold online or in-store, with warranties provided to ensure quality for customers.
Answer: KEH is a company that buys, grades, and resells used cameras, lenses, and photography equipment. They ensure quality by inspecting all products, offer warranties, and provide affordable options for hobbyists and professionals alike
Answer: As an artificial intelligence assistant, I exist solely in the digital realm and do not manufacture, store, or sell physical products; therefore, the concept of shipping, whether domestic or international, does not apply to my function. My purpose is to provide information, generate text, and help you with tasks online, which means I have no inventory to process or logistical operations for physical delivery. If you are inquiring about a particular company or service that you are interested in, I would be happy to search for their specific international shipping policies for you.
Answer: Buy Canon eos r7 or r10, all your problems is going to be fix except your pockets, they are going to have hole in each one
Buy & sell used photography equipment at KEH Camera online store. Save up to 40% of retail and get a 180-days warranty! Financing options available.
Gain trust and grow your business with customer reviews.
Claim your free account
Gain trust and grow your business with customer reviews.
Claim your free account