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KEHReviews 22,077

4.7

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KEH Reviews Summary

KEH has a rating of 4.7 stars from 22,077 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KEH most frequently mention excellent condition, customer service and fast delivery. KEH ranks 1st among Camera sites.

service
249
value
268
shipping
261
returns
68
quality
260
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Florida
1 review
0 helpful votes
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IRIX 45mm T1.5 Cine Full-Frame
February 3, 2026

I received the lens and it was exactly as described and works perfectly. Keh sent the lens and it arrived at the alternate location quickly. While the FedEx tracking showed that the lens was still in the delivery vehicle, the item was actually delivered and received a the Walgreens location, but the tracking was not updated accurately. I picked up the lens at the Walgreens store, while the FedEx tracking status was still showing it was in a FedEx vehicle for two days.

Date of experience: February 3, 2026
New York
1 review
0 helpful votes
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Excellent First Purchase Experience
February 3, 2026

I brought a used carbon fiber monopod. It was my first KEH purchase. I found the process to be seamless and was very pleased with their system of updating me on the progress of my order.

Date of experience: February 3, 2026
New York
1 review
0 helpful votes
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Warranties and free repairs are great, but packing your precious purchase in a way that it won't be damaged is even better! My camera came packed in large bubble paper in a substantial box that would have survived the old luggage Commerical with the gorilla. The camera arrived in perfect condition.

KEH has delivered on its promises to me for over 10 years!

Date of experience: February 3, 2026
Pennsylvania
1 review
0 helpful votes
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Nikkor 17-55mm f/2.8
February 2, 2026

Overall, I am pleased with my experience with KEH. The lens was shipped in a timely manner and well packaged. My only quibble is that the lens was represented to be in "excellent" condition when it had visible scratches. I am not a collector and this is a lens I intend to use in the field - so, I am personally not concerned with the cosmetic flaws, but, the lens should have been described more accurately as in "good" or "very good" condition.

Date of experience: February 2, 2026
Missouri
1 review
0 helpful votes
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Product doesn't work
February 1, 2026

The shopping and shipping experience was good, however, the product I purchased doesn't work. I've purchased from KEH before and generally enjoy it.

Date of experience: February 1, 2026
Texas
1 review
0 helpful votes
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Noticeable Scratches on Glass of Lens
February 1, 2026

There is 3 good scratches on the front glass of the lens and I can notice it very well. It sounds nit picky but this lens was a lot of money.

Date of experience: January 30, 2026
Pennsylvania
1 review
0 helpful votes
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Another Great Purchase from KEH!
February 1, 2026

Fast shipping on an 'Excellent +' RF85mm Canon lens. Received in two days. Excellent packaging. Arrived in perfect condition. I highly recommend KEH for your photography needs.

Date of experience: February 1, 2026
Connecticut
1 review
0 helpful votes
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Camera malfunction
January 31, 2026

I am having a problem with one of D80 camera l received from you. The shutter is not working properly.
Can you provide a solution?
Return, refund?
Thank you
John Wiley

Date of experience: January 31, 2026
Colorado
1 review
0 helpful votes
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Good but too slow
January 31, 2026

I wanted to trade for a tilt shift lens. Two were in stock, and that's not a popular lens style, so I had every expectation of getting the lens I wanted. The trade in process took so long that the lens I wanted was no longer in stock. I had to settle for a different lens or take the lower sale cash value. I chose a lens, then used a coupon code at checkout. It was not honored for the "like new" lens grade I chose. Overall not a great experience, but the new-to-me lens is as advertised and will be making wonderful images.

Date of experience: January 31, 2026
New York
1 review
0 helpful votes
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Keh review
January 31, 2026

Always had good results with KEH, I ordered a Nikon d50 from E bay but no lens or charger so I went back to you for the lens. I may order another lens from you in future depending on how this camera works out for me, maybe I can trade it later for a newer model. So cold here I haven't really had a chance to go out with it.

Date of experience: January 31, 2026
Colorado
1 review
0 helpful votes
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Delivery review and package review
January 30, 2026

Delivery was good, package came with care and the product was exceptional.

Date of experience: January 22, 2026
Washington
1 review
0 helpful votes
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Lumix dmc-zs50
January 30, 2026

Overall great, camera arrived in great condition, honestly better than expected considering it was bargain rated. It came with the battery charger but unfortunately the wrong usb cable to charge it. Cable is a usb c and looks like this camera uses one of the older usb types. Not a dealbreaker though!

Date of experience: January 30, 2026
District of Columbia
1 review
0 helpful votes
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Good product
January 30, 2026

The product arrived one day late, due to FedEx shipping issue. But the product is good and I am happy to use it.

Date of experience: January 30, 2026
Maryland
1 review
0 helpful votes
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Delivered on Time
January 30, 2026

The experience was great. Everything was delivered on time and my expectation was met in everyway. I would use KEH again.

Date of experience: January 30, 2026
California
1 review
0 helpful votes
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Great Service & Product
January 29, 2026

What a resource KEH is! The website is easy to use, great search features, and the products are rated realistically and accuratley.

Date of experience: January 29, 2026
Georgia
1 review
0 helpful votes
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My order was amazing, I believe I ordered on a Saturday (got the free shipping) and it arrived by Monday morning only a couple days—- the lens was also bargain and I have zero complaints I see nothing wrong with it and it works great 10/10 recommend

Date of experience: January 19, 2026
Pennsylvania
1 review
0 helpful votes
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No problems receiving my camera and it was sent out the next day after my purchase.
I have also had a great experience in the past selling equipment to KEH.

Date of experience: January 27, 2026
Florida
1 review
0 helpful votes
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Reliable and fast
January 27, 2026

Fast, reliable and Keh will have a new forever customer!

Date of experience: January 27, 2026
Pennsylvania
1 review
0 helpful votes
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Perfect as always
January 27, 2026

A always my shopping experience was easy, found what I was looking for, and shipping was prompt. Best of all what merchandise received was better than expected. KEH is always my go to when I'm looking for some used camera gear mainly because I know that I can trust their gear ratings. I just purchased a Leica M3 that was rated as excellent. When I received it, I thought it was new.

Date of experience: January 26, 2026
Illinois
1 review
0 helpful votes
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Used Nikon lens
January 26, 2026

Order arrived very quickly. The lens is as good as new. Very pleased so far.

Date of experience: January 26, 2026

From the business

Buy & sell used photography equipment at KEH Camera online store. Save up to 40% of retail and get a 180-days warranty! Financing options available.


keh.com
Smyrna, GA, United States
+137