Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of KEH

KEHReviews 22,077

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate KEH?
grey stargrey stargrey stargrey stargrey star

KEH Reviews Summary

KEH has a rating of 4.7 stars from 22,077 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KEH most frequently mention excellent condition, customer service and fast delivery. KEH ranks 1st among Camera sites.

service
249
value
268
shipping
261
returns
68
quality
260
This company does not typically respond to reviews

Instant Feedback

44,909 reviews

We monitor reviews for authenticity

Oklahoma
1 review
0 helpful votes
Follow Dennis W.
Unfollow Dennis W.
Share Review
Report Review

Good experience
February 16, 2026

Bought a camera body and lens and it was exactly as described, in good working order. Things were packed very well. I would recommend KEH.

Date of experience: February 16, 2026
Indiana
1 review
0 helpful votes
Follow Mark M.
Unfollow Mark M.
Share Review
Report Review

Great Experience
February 16, 2026

Ordered twice now with KEH. One was a CF Card, which although was 4 days delayed by Fedex, went very well. My more recent order was a Nikon AF-I 500mm f4 lens. Although it was in Bargain condition, the lens is better than I could have imagined. The glass is near pristine, AF works wonderfully, and is in overall great condition. I paid for overnight shipping and it arrived on time. I will be ordering again from this great store!

Date of experience: February 15, 2026
Pennsylvania
1 review
0 helpful votes
Follow Barbara M.
Unfollow Barbara M.
Share Review
Report Review

Options, options and more options!
February 15, 2026

I was looking for some used lenses and they offered quite a few. I found the one I was looking for. If you don't want to spend full price for a new lens, you may not use a lot, then this is a good option. This such a great company that offers a wide variety in very good condition.
My purchase came well packaged, although you don't get the original box there was plenty of bubble wrap to keep it safe. I was lucky mine came with a lens hood, which I would've had to buy separately. I'm very happy with my purchase and I will use them again.

Date of experience: February 15, 2026
California
1 review
0 helpful votes
Follow LESLIE C.
Unfollow LESLIE C.
Share Review
Report Review

Nikkor Z 24-120mm Lens and 77mm filter
February 15, 2026

I'm happy to say I received my purchase as advertised and in fine condition. Also I would like to thank you for shipping in a timely manor, which has been my experience with KEH from previous purchases.

Date of experience: February 15, 2026
Georgia
1 review
0 helpful votes
Follow Jesse V.
Unfollow Jesse V.
Share Review
Report Review

Great shopping experience
February 14, 2026

Finding the product I wanted was fast and easy. Shipping was super fast. Lens arrived in great shape and is better than I expected.

Date of experience: February 14, 2026
West Virginia
1 review
0 helpful votes
Follow Jonathan S.
Unfollow Jonathan S.
Share Review
Report Review

Exactly what I wanted
February 14, 2026

Camera was in great condition, one little damage on top of the camera but it works great and no other issue. It's a pocketable aps-c camera just like I wanted.

Date of experience: February 14, 2026
New York
1 review
0 helpful votes
Follow Nick M.
Unfollow Nick M.
Share Review
Report Review

Good delivery of working part
February 14, 2026

Agreeable description of quality of used lens and regular shipping. One thing I would suggest would be to somehow make a database of popular cameras so mounts are easier to find.

Date of experience: February 14, 2026
New York
1 review
0 helpful votes
Follow Trevor S.
Unfollow Trevor S.
Share Review
Report Review

Fair prices and fast delivery
February 13, 2026

I bought a high quality lens for my M43 system for a decent price and it arrived very carefully packed sooner than the original estimated delivery date.

Date of experience: February 13, 2026
Virginia
1 review
0 helpful votes
Follow JOEL M.
Unfollow JOEL M.
Share Review
Report Review

Good looking camera for a great price.
February 13, 2026

I have had it for a couple of days, but haven't really used it yet. Put batteries in, and it comes up with a good screen. I downloaded the manual, printed out half, it is 200+ pages. Then, business picked up, and I had to put it down. The best thing, thanks to my friend Dave E., all the lenses I had for my D40 fit this one. I am looking forward to some great pic and videos.

Date of experience: February 13, 2026
Texas
1 review
0 helpful votes
Follow Charlie B.
Unfollow Charlie B.
Share Review
Report Review

Canon AE Motor Drive for F1n received
February 12, 2026

I received the motor drive for my Canon F1n from KEH. It was described as in EX shape and it met every expectation. Works perfectly. It put life back into my F1n.

Date of experience: February 12, 2026
Pennsylvania
1 review
0 helpful votes
Follow Richard M.
Unfollow Richard M.
Share Review
Report Review

Fast service, great products
February 12, 2026

My order was shipped very quickly and the lens I ordered was in better than expected condition. This was my 3rd order with them and I will continue to do business with them.

Date of experience: February 12, 2026
Pennsylvania
1 review
0 helpful votes
Follow Patti L.
Unfollow Patti L.
Share Review
Report Review

Great service
February 11, 2026

It was extremely easy to place an order. I received my lens when I was supposed to and it was in great condition. I ultimately decided I wanted a different lens instead and the return/exchange policy was extremely smooth.

Date of experience: February 11, 2026
Nevada
1 review
0 helpful votes
Follow Gary T.
Unfollow Gary T.
Share Review
Report Review

Delight in Every Detail
February 11, 2026

I recently purchased a used camera and lens from KEH, and I couldn't be happier with the experience. From start to finish, everything exceeded my expectations. The ordering process on their website was smooth and straightforward, with clear descriptions of the gear and detailed condition ratings that gave me confidence in my choice.

The shipping was quick and efficient. My package arrived sooner than I expected, and I was very impressed with how well everything was packed. The camera and lens were carefully wrapped and securely cushioned, leaving no chance for damage during transit.

As for the gear itself, both the camera and lens looked even better than I imagined. The condition was exactly as described—clean, well-maintained, and fully functional. I was ready to start shooting as soon as I unpacked it, and it has performed beautifully so far.

Overall, KEH delivered an outstanding buying experience. Between the excellent product quality, fast shipping, and careful packaging, I will definitely be shopping with them again and recommending them to other photographers!

Date of experience: February 11, 2026
Florida
1 review
0 helpful votes
Follow Edward S.
Unfollow Edward S.
Share Review
Report Review

Not totally pleased
February 10, 2026

I ordered a used Sigma 50-100 1.8 lens and while I am extremely satisfied with the excellent condition of the lens... the lens hood which was included in the shipment was for a Tokina product.It is not usable with a Sigma 82mm lensfitting and I await a replacement. My satisfaction rating may change when the proper lens hood is received.

Date of experience: February 10, 2026
Indiana
1 review
0 helpful votes
Follow Matt C.
Unfollow Matt C.
Share Review
Report Review

Quick and easy
February 9, 2026

Traded in some gear and got the trade-in bonus which was nice. Bought a used lens which arrived quickly and was in as-good or better condition than advertised online. 100% happy with the transaction.

Date of experience: February 9, 2026
Colorado
1 review
0 helpful votes
Follow Andy H.
Unfollow Andy H.
Share Review
Report Review

I ordered an excellent condition lens and got a great product, but not a product in excellent condition. The auto focus makes a noise that it should not be making while in use.

Date of experience: February 5, 2026
California
1 review
0 helpful votes
Follow Ke Z.
Unfollow Ke Z.
Share Review
Report Review

2-day Fedex running late
February 5, 2026

I paid for two-day FedEx, but received my items a week later. I checked the route locations, they weren't "affective by weather." Tracking indicated the package stuck at one location in GA for days without moving nor explanation, then the tracking was turned off, the "ticket competed." one confusion after another. Lastly. I got a email response from a staff saying it was delayed but (over phone calls)coming. Was the original items stolen or failed to ship in some way? I still don't know. I would have chosen from Ebay or different sellers with possible lower price for same items. Not a pleasant experience.

Date of experience: February 5, 2026
Nebraska
1 review
1 helpful vote
Follow Philip E.
Unfollow Philip E.
Share Review
Report Review

Good accessories too
February 4, 2026

I ordered some GoPro accessories from KEH, and I was very happy with what I received. All the items looked as if they were brand new, like they had just come out of the box. I have ordered from KEH before, and I've always been very satisfied with the quality of equipment that they provide. I don't even know that they're used and can't tell.

Date of experience: February 4, 2026
Oklahoma
1 review
1 helpful vote
Follow PETER V.
Unfollow PETER V.
Share Review
Report Review

Great Experience
February 4, 2026

Film back arrived on time and very well packaged. It appears to be in excellent condition, far better than the KEH "bargain" description. I have not tested with film yet.

Date of experience: February 4, 2026
Maryland
1 review
0 helpful votes
Follow Jon P.
Unfollow Jon P.
Share Review
Report Review

Let down!
February 3, 2026

Placed an order 1/24/26 for my daughter's 1/27 birthday.
Paid extra for overnight delivery.
Order was received 2/2/26.
Fedex covers their A** by saying they do not refund charges due to weather.
Daily messages were recieved that the order would arrive either by 8:00 or by end of business.
Did not happen until 2/2/26.
Adding insult to injury FedEx closes locally on weekends.
NUTS!
KEH as usual provided excellent service.
The only problem was being locked in to only one shipping company.

Date of experience: February 3, 2026

From the business

Buy & sell used photography equipment at KEH Camera online store. Save up to 40% of retail and get a 180-days warranty! Financing options available.


keh.com
Smyrna, GA, United States
+137