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KEHReviews 22,077

4.7

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KEH Reviews Summary

KEH has a rating of 4.7 stars from 22,077 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KEH most frequently mention excellent condition, customer service and fast delivery. KEH ranks 1st among Camera sites.

service
249
value
268
shipping
261
returns
68
quality
260
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Nebraska
1 review
0 helpful votes
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Incredible experience and product.
December 10, 2025

We ordered a used dslr camera and two lenses from KEH, which arrived promptly within just a few days. We were given tracking information and updates, as well as a delivery notification upon arrival. We have already taken the camera out on multiple nature hikes and could not be happier with the results captured with our "new" equipment, which appear and function like they have never been used before.

Date of experience: December 10, 2025
California
1 review
0 helpful votes
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Smooth transaction!
December 10, 2025

I ordered a Canon EF 100-400mm f/4.5-7L IS USM II lens and shipped by FedEx. I was able to reroute the shipment to my usual FedEx pickup location, and got it. For some reason, many sellers won't let you do this, and I have to wait a few days before I can pick it up at the carrier's pickup location.

The lens I got was exactly what it was listed, and I'm very happy with. šŸ»

Date of experience: December 9, 2025
Illinois
1 review
0 helpful votes
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Quality item, Prompt delivery
December 9, 2025

My first time ordering a used Sony lens from KEH was successful. The lens was in the quality described and I've had no problems with it. The delivery from KEH and follow-up communication was excellent. I would definitely use KEH again when I'm looking for high quality used photography gear.

Date of experience: December 9, 2025
Minnesota
1 review
0 helpful votes
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Great purchase!
December 9, 2025

Customer service was super helpful and responsive. The used Sony lens I purchased was as close to brand new as I've seen. Great value. And packaged well.

Date of experience: December 9, 2025
Canada
1 review
0 helpful votes
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Excellent.
December 9, 2025

Easy purchase. Excellent product. Fast shipping. Pleasant experience. Thank you KEH very much. Will be back soon!

Date of experience: December 8, 2025
Texas
1 review
0 helpful votes
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Great Christmas Present
December 9, 2025

Looked thru multiple sites but found the lens my daughter wanted for Christmas at KEH. Good price for a high quality lens. Well packed for the delivery and arrived quickly. Website was easy to use and understand what I was looking at.

Date of experience: November 30, 2025
Virginia
1 review
0 helpful votes
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AS ALWAYS THE KEH IS THE BEST
December 9, 2025

I“M A USUAL CUSTOMER OF KEH AND NEVER HAVE A PROBLEM BEFORE, I PLACE 2 ORDERS THIS MONTH AND EVERYTHING IS IN TIME AND SHAPE CONDITIONS

Date of experience: December 8, 2025
Pennsylvania
1 review
0 helpful votes
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Great product.!
December 8, 2025

The shopping experience was great, fast delivery and products as described

Date of experience: December 8, 2025
New York
1 review
0 helpful votes
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Excellent service
December 8, 2025

Found an item that i had been looking for ordered it with no issues. Delivered in just a couple of days.

Date of experience: December 1, 2025
California
1 review
0 helpful votes
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Shipping was fine
December 8, 2025

Shipping was fine, camera was in a worse condition than expected

Date of experience: December 8, 2025
South Dakota
1 review
0 helpful votes
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100-400 Lens
December 8, 2025

Lens arrived a day earlier than expected and was well packaged and taken care of!

Date of experience: December 8, 2025
Colorado
1 review
0 helpful votes
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Delivery..
December 8, 2025

Package delivered promptly and packed very securely.

Date of experience: December 8, 2025
Texas
1 review
0 helpful votes
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Fast delivery
December 8, 2025

Fast shipping and perfect packaging for expensive equipment.

Date of experience: December 8, 2025
New York
1 review
0 helpful votes
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Excelent!
December 8, 2025

VERY GOOD Exipiernce buying from them first time, the lens impecable. Super happy with my purchase, I will by again from KEH for sure

Date of experience: December 8, 2025
South Carolina
1 review
0 helpful votes
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Very Easy! Picked out my lens without worrying about if I was going to be ripped off. Nice feeling. I've done business with KEH before.

Date of experience: December 8, 2025
New Jersey
1 review
0 helpful votes
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Mostly Happy
December 8, 2025

You advertised a coupon discount for the product and after I ordered it you denied the discount saying it was not part of the deal.

Date of experience: December 8, 2025
California
1 review
0 helpful votes
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I've ordered a number of lenses and a camera body from KEH. All of them have been in great condition and have given me no problems. The website is easy to use, and ordering is a breeze. Their prices tend to be better than the competition as well.

Date of experience: December 8, 2025
New York
1 review
0 helpful votes
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Saved some cash on a like new product
December 8, 2025

Happy with my purchase from beginning to end. My lens is just like described and I saved some money!

Date of experience: December 8, 2025
Texas
1 review
0 helpful votes
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Just perfect!
December 7, 2025

Both the camera and the lens are in perfect conditions, pretty good pricing for what you get!

Date of experience: December 7, 2025
Virginia
2 reviews
0 helpful votes
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I didn't know "Ugly" meant "Broken"
December 7, 2025

I bought an "Ugly" lens and expected some dings, scratches in the casing, and maybe a gouge somewhere. I did not expect that the whole front hood mount and filter threads would be broken and partially missing.

Date of experience: December 7, 2025

From the business

Buy & sell used photography equipment at KEH Camera online store. Save up to 40% of retail and get a 180-days warranty! Financing options available.


keh.com
Smyrna, GA, United States
+137