Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of KEH

KEH

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate KEH?
grey stargrey stargrey stargrey stargrey star

KEH Reviews Summary

KEH has a rating of 4.8 stars from 22,178 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KEH most frequently mention excellent condition, customer service and fast delivery. KEH ranks 1st among Camera sites.

service
250
value
269
shipping
262
returns
68
quality
262
This company does not typically respond to reviews

Instant Feedback

44,909 reviews

We monitor reviews for authenticity

New Jersey
1 review
0 helpful votes
Follow David L.
Unfollow David L.
Share Review
Report Review

Nifty 50
May 7, 2024

The lens works great on my Z f. I don't mind using manual focus with the Z f. Of course autofocus works well on my D850. The images are wonderful with good contrast and color.

Date of experience: May 7, 2024
Georgia
1 review
0 helpful votes
Follow Kate V.
Unfollow Kate V.
Share Review
Report Review

Truly excellent
May 7, 2024

Ordering used gear can feel like a gamble - but not with KEH. I know that the body and lenses have been tested and will be exactly as described. My body and lens came in a lovely KEH branded new padded case. Everything was like new at a reduced cost to me and I can't wait to take my trip and use the gear. Thank you KEH!

Date of experience: May 7, 2024
Pennsylvania
1 review
0 helpful votes
Follow Matthew S.
Unfollow Matthew S.
Share Review
Report Review

X-T3
May 6, 2024

I am very please with my overall experience with KEH the responded quickly to when I needed my order cancelled. When my new order was submitted, the product was out quickly and package very well.

Date of experience: May 6, 2024
Tennessee
1 review
0 helpful votes
Follow Isabell V.
Unfollow Isabell V.
Share Review
Report Review

Great
May 5, 2024

Got the product I bought in great condition and quickly

Date of experience: May 5, 2024
California
1 review
0 helpful votes
Follow Samantha U.
Unfollow Samantha U.
Share Review
Report Review

Body-Canon 5D mark v
May 5, 2024

Everything was processed easily and i received my item in a good amount of time! I have no issues. I will definitely be buying more products!

Date of experience: May 5, 2024
California
1 review
0 helpful votes
Follow Josh B.
Unfollow Josh B.
Share Review
Report Review

Satisfied!
May 5, 2024

This is one more experience where I've ordered from KEH and received gear at a great price that is even better condition than expected. Very satisfied.

Date of experience: May 5, 2024
South Carolina
1 review
0 helpful votes
Follow Anthony J.
Unfollow Anthony J.
Share Review
Report Review

Sony A7iii
May 5, 2024

The camera was delivered ahead of schedule was in great condition. KEH does it again!

Date of experience: May 5, 2024
New Hampshire
1 review
0 helpful votes
Follow Tom S.
Unfollow Tom S.
Share Review
Report Review

Professional Site
May 5, 2024

Prompt and professional-reasonable prices, the camera and lens arrived in excellent condition. Safely wrapped

Date of experience: May 5, 2024
Louisiana
1 review
0 helpful votes
Follow Frank J.
Unfollow Frank J.
Share Review
Report Review

Olympus MFT Camera
May 5, 2024

Camera was received quickly and as described. Camera condition was as described and and I very pleased with my order.

Date of experience: May 5, 2024
Pennsylvania
1 review
0 helpful votes
Follow Eric A.
Unfollow Eric A.
Share Review
Report Review

Great service - Fast Delivery
May 4, 2024

I ordered a Tamron 10-24mm lens for my Canon T6i after a lot of consideration and good reviews of the site. Almost sadly, I put too much consideration in and the free shipping (I'm a cheap skate) was going to arrive days after leaving for a vacation. It arrived way before it was supposed to and was well packaged and protected! Everything I hoped it would be!

Date of experience: May 4, 2024
Ohio
1 review
0 helpful votes
Follow David Z.
Unfollow David Z.
Share Review
Report Review

Fast, efficient service
May 4, 2024

I was able to find the lens I was looking for (Laowa 100mm 2:1 macro) and in the mount I needed. Price was reasonable for the quality of the lens. Shipping was fast and arrived much sooner than expected. This is my second lens from purchased from KEH, and I have sold lenses to them as well. Great experience, and very fair trade policies.

Date of experience: May 4, 2024
North Carolina
1 review
0 helpful votes
Follow Mandy T.
Unfollow Mandy T.
Share Review
Report Review

Everything went smoothly and quick, and the lens seems exactly what I wanted. Very pleased with the purchase and experience.

Date of experience: May 4, 2024
Oklahoma
1 review
0 helpful votes
Follow John Y.
Unfollow John Y.
Share Review
Report Review

Highly recommend KEH.
May 3, 2024

Camera literally looked brand new. Came well packaged arrived in a flash. Thanks KEH

Date of experience: May 3, 2024
Brazil
1 review
0 helpful votes
Follow Juliana F.
Unfollow Juliana F.
Share Review
Report Review

Excellent service
May 3, 2024

The product was delivered in perfect condition as described on the website.
I am very satisfied.

Date of experience: May 3, 2024
Kansas
1 review
0 helpful votes
Follow Thomas G.
Unfollow Thomas G.
Share Review
Report Review

Buying a used Camera
May 2, 2024

EXCELLENT. Very easy. Very reliable.
19 year old camera was in excellent condition like KEH described. I will always look KEH First before any other site to buy used photographic equipment.

Date of experience: May 2, 2024
New Hampshire
1 review
0 helpful votes
Follow Chris G.
Unfollow Chris G.
Share Review
Report Review

I purchased a canon ef 100-300mm zoom lens used here. It has a very small nick in the lens but not noticable in photos. Otherwise excellent like new condition lens.

Date of experience: May 2, 2024
Massachusetts
1 review
0 helpful votes
Follow James A.
Unfollow James A.
Share Review
Report Review

Fast and as described
May 2, 2024

I ordered a bunch of lens caps for vintage lenses I picked up. KEH had what I needed and got them to me quickly.

Date of experience: May 2, 2024
California
1 review
0 helpful votes
Follow Eddie C.
Unfollow Eddie C.
Share Review
Report Review

Happy With My New/Old Lens!
May 1, 2024

I recently bought a BGN grade Nikkor 85mm f2 AI lens for my old Nikon F2. Sure it has some healthy wear on the outside but inside where it counts the glass is like new and focusing is smooth. I'm very satisfied with this purchase.

Date of experience: May 1, 2024
Colorado
1 review
0 helpful votes
Follow Christopher U.
Unfollow Christopher U.
Share Review
Report Review

The ordering process was fine, the delivery, anything but. I paid for two day shipping and chose the option of having the package delivered to a nearby FedEx pick-up location to avoid the potential of porch piracy. I received no confirmation the the package's delivery from either KEH or FedEx. A week later, I called KEH and a really friendly and helpful representative let me know that the package had reached its destination. I went to the FedEx Office and was asked for the FedEX tracking number which KEH did not provide. After convincing the FedEx employee that he could look up the package by my name and check my identification, I finally received the camera 8 days after it was delivered without notice to the pickup location. Then, to top it all off, the condition of the camera was definitely not "Excellent". The Leica M2's framelines are severely cracked and the top of the camera is scratched well beyond what anyone would describe as excellent. Pretty disappointing experience so far.

Date of experience: May 1, 2024
Massachusetts
1 review
0 helpful votes
Follow Cameron W.
Unfollow Cameron W.
Share Review
Report Review

Great Job
May 1, 2024

Title says it all, but apparently I have to write more to get this form to stop bugging me.

Date of experience: May 1, 2024

From the business

Buy & sell used photography equipment at KEH Camera online store. Save up to 40% of retail and get a 180-days warranty! Financing options available.


keh.com
Smyrna, GA, United States
+138
See all photos