On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
KEH Reviews Summary
KEH has a rating of 4.8 stars from 22,141 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KEH most frequently mention excellent condition, customer service and fast delivery. KEH ranks 1st among Camera sites.
Instant Feedback
We monitor reviews for authenticity
Everything was a some excellent service I receive all my staff on time I'm very happy with this company KEH thank you for all.
Easy pick up and friendly staff. The buying experience was seamless
This was my first experience ordering from KEH. The product description was accurate and shipping was free and quick. I'll definitely recommend to others. Thanks!
Bought a used nikon 24-120 fx lens said it was in excellent condition... more like just out of the box! Looks and feels brand new. I will def order from KEH again!
Item exactly as described. Well packed and promptly shipped. Well done, KEH!
Camara ordered and lens were delivered in good conditions
Thank you
Been buying from KEH for many years. First rate buying experience. Great prices, fast shipping and super customer service. Awesome!
I'd back this up to zero stars if I could. I don't know what takes so long to process a return. Even with RMA and within return window, it takes 1 week ground shipping and at least another week for them to open the box and see what arrived? They certainly take their good 'ole time getting your money back to you. After several days, KEH found no issue with one of the lenses, and the other had significant focus issues. So of course they are keeping $10 shipping and have initiated a refund procedure, how long does that take. Although the purchase went fine, returning is another matter altogether, I'm not happy with KEH and how this all played out. I will not be purchasing anything else from them and advise you to think twice before you do as well, they apparently don't like to refund even when there are factors indicating the product is bad.
My nikon D500 and lense is in fantastic shape and I'm having fun learning my new camera. Before purchasing, I was able to talk with a KEH representative and have all my questions answered. Thank you
Purchase was as described, but the description could have been better. Would have been nice to see photos of the actual camera before I ordered, not just a representative photo. Would have been nice to know that the light meter and focus area were a bit faded. Still usable, but not as clear as on other units I've seen.
I ordered a lense for a 1976 AT-1 film camera, hard to find, and it arrived within just a few days, was well priced and works perfectly.
I ordered a camera and the item fit in the description.
KEH has always been my go to for used camera equipment. It's nice to have a company that you can trust, they do an excellent job at rating the equipments condition and I find that their prices are competitive if not better than other used camera suppliers.
I was surprised at the deals on camera gear and when it was received it was better than expected. The camera body is perfect, just signs of regular use. The only problem is that the given 3rd party battery really isn't good. I didn't get long with my camera and it was dead when I absolutely needed it. The lenses are beyond perfect even the ugly lens which cost about $6 was perfect. I took it to a professional photographer and he cleaned off the surface fungus and it's in like new condition now. Will be back for more! Shipping was fast, but FedEx was not proficient.
I had a great experience shopping for a discontinued light meter. The quality description was very accurate to what I received, and the experience from shopping to delivery was great. I would definitely buy from KEH again.
The process and purchase was easy. Delivery was quick.
The lens works great on my Z f. I don't mind using manual focus with the Z f. Of course autofocus works well on my D850. The images are wonderful with good contrast and color.
Ordering used gear can feel like a gamble - but not with KEH. I know that the body and lenses have been tested and will be exactly as described. My body and lens came in a lovely KEH branded new padded case. Everything was like new at a reduced cost to me and I can't wait to take my trip and use the gear. Thank you KEH!
I am very please with my overall experience with KEH the responded quickly to when I needed my order cancelled. When my new order was submitted, the product was out quickly and package very well.
From the business
Buy & sell used photography equipment at KEH Camera online store. Save up to 40% of retail and get a 180-days warranty! Financing options available.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members