Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of KEH

KEH

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate KEH?
grey stargrey stargrey stargrey stargrey star

KEH Reviews Summary

KEH has a rating of 4.8 stars from 22,141 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KEH most frequently mention excellent condition, customer service and fast delivery. KEH ranks 1st among Camera sites.

service
250
value
269
shipping
261
returns
68
quality
261
This company does not typically respond to reviews

Instant Feedback

44,909 reviews

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
Follow Sam Y.
Unfollow Sam Y.
Share Review
Report Review

Badass
May 17, 2024

By far the best investment I could have ever made. Crisp and super clean shots

Date of experience: May 17, 2024
Minnesota
1 review
0 helpful votes
Follow Andrew Q.
Unfollow Andrew Q.
Share Review
Report Review

Great Products!
May 17, 2024

I've ordered multiple used items from
Keh and all of them have been great quality! They have some of the best prices available too! I don't see any other reason to use another company for used camera items!

Date of experience: May 17, 2024
Ohio
1 review
0 helpful votes
Follow RJ R.
Unfollow RJ R.
Share Review
Report Review

Amazing experience!
May 17, 2024

I had a quite complicated situation that was made rather easy. I had two large trade ins to apply towards another purchase. They were able to hold my dream camera for me as everything was processed. The entire time I worked through a sales person named Sean and he was awesome! I am over happy with KEH and will buy from them for years to come!

Date of experience: May 17, 2024
Indiana
2 reviews
0 helpful votes
Follow Amy L.
Unfollow Amy L.
Share Review
Report Review

Awesome experience
May 17, 2024

Teleconverter arrived in 2 days! Work flawlessly and look brand new. Would buy from again without hesitation

Date of experience: May 17, 2024
Texas
1 review
0 helpful votes
Follow Nikki D.
Unfollow Nikki D.
Share Review
Report Review

Camera Lens
May 17, 2024

Quick, easy, item was perfect, just as described. Happy with shipping time. Would recommend and use again.

Date of experience: May 17, 2024
Pennsylvania
1 review
0 helpful votes
Follow Kevin D.
Unfollow Kevin D.
Share Review
Report Review

Perfect
May 17, 2024

Package ordered, packaged delivered quickly. Can't ask for more.

Date of experience: May 17, 2024
Pennsylvania
1 review
0 helpful votes
Follow Keith I.
Unfollow Keith I.
Share Review
Report Review

My order was promptly shipped by KEH only to languish in the shipping vendor's terminal. I paid of for a shipping delivery date only to have my package delivered late. WhenI did receive the package the packing was excellent the camera and lens wherein great condition. I had a problem understanding the operation, a call to customer service a great agent quickly aswered my question. Great job by KEH packing, shipping, excellent customer service. Can't say the same for Fedex.

Date of experience: May 16, 2024
Virginia
1 review
0 helpful votes
Follow Matt S.
Unfollow Matt S.
Share Review
Report Review

Great and just as expected
May 16, 2024

The camera was really nice and excellent condition as stated. It came quickly and was packaged very very well with lots of bubble wrap. So they took great care in the shipping. I am pleased

Date of experience: May 16, 2024
Texas
1 review
0 helpful votes
Follow Jay O.
Unfollow Jay O.
Share Review
Report Review

Great gear at great prices
May 16, 2024

I have ordered several lenses from KEH in the past, but this was my first time ordering a used camera. The condition was as expected, and shutter count was very good as well. They placed it in a KEH branded camera bag, and while it is not the nicest bag I have seen, it was a nice touch, and I actually used it while shooting a band the other night.

Date of experience: May 16, 2024
Washington
1 review
0 helpful votes
Follow Sapphire X.
Unfollow Sapphire X.
Share Review
Report Review

Great Company
May 16, 2024

I was nervous about buying used online, but upon searching, people far and wide trust KEH and have had a good experience. Now I will join them. KEH was easy to work with, has a very developed rating system with good information about the quality of product, and the equipment was delivered in pristine condition, signature required, packed with great care and protective packing. I am very impressed and have already recommended them to others. I'll be back for more!

Date of experience: May 16, 2024
Texas
1 review
0 helpful votes
Follow Damon F.
Unfollow Damon F.
Share Review
Report Review

Tamron 20mm
May 16, 2024

Booked a random flight out of town for the weekend with a newly purchased Sony zv e10 camera and needed a quick turn around for a better lens. After brief research, decided to take a chance and purchase a Tamron 20mm lens and overnight the shipping. Shipping was much quicker than originally expected, arrived next morning and was securely packaged. I am a newbie to the camera scene however, so far I am enjoying the new lens for my basic needs(social media, traveling pictures).

I am looking forward to purchasing another lens from KEH as I gain more experience. Lol Definitely impressed with the quality & service so far with KEH. 👍🏾

Date of experience: May 16, 2024
Texas
1 review
0 helpful votes
Follow Randy L.
Unfollow Randy L.
Share Review
Report Review

Great selection of products, informative help pages and videos on the website to guide my selections.

Date of experience: May 16, 2024
Florida
1 review
0 helpful votes
Follow Kevin O.
Unfollow Kevin O.
Share Review
Report Review

Awesome
May 16, 2024

Awesome. From start to finish, everything went flawless.

Date of experience: May 16, 2024
New York
1 review
0 helpful votes
Follow CARLOS T.
Unfollow CARLOS T.
Share Review
Report Review

Item works great
May 15, 2024

Fast and easy,very happy with their service.highly recommended,well done,I will bat again

Date of experience: May 15, 2024
Georgia
1 review
0 helpful votes
Follow Felicci X.
Unfollow Felicci X.
Share Review
Report Review

Fast shipping
May 15, 2024

I cant believe my camera and lens came in 2 days after I ordered it and its in great quality! I just hope the screen light flickering wont be an issue in the long run

Date of experience: May 15, 2024
Canada
1 review
0 helpful votes
Follow Yuri O.
Unfollow Yuri O.
Share Review
Report Review

Terrible delivery
May 14, 2024

I had to call fedex directly to be able to get my package and learned I can have it sent directly to my address, the automatic address that was input based on my home address was not a place in which fedex delivered to

Date of experience: May 14, 2024
Alaska
1 review
0 helpful votes
Follow Shermin K.
Unfollow Shermin K.
Share Review
Report Review

I love shopping at KEH because I have confidence that I get a good working gear. Perhaps my only complaint was that when I ordered this Sony A6600, I expected the original battery to come with the camera. Instead I got a 3rd party battery. Maybe perhaps in description it should state.

Date of experience: May 14, 2024
Texas
1 review
0 helpful votes
Follow Clayton X.
Unfollow Clayton X.
Share Review
Report Review

GREAT
May 14, 2024

First time shopping with the site. Great experience and great quality of products. Happy with my purchase!

Date of experience: May 14, 2024
Kansas
1 review
0 helpful votes
Follow M C T.
Unfollow M C T.
Share Review
Report Review

Vintage Heaven
May 14, 2024

The lenses came and I'm pleased with the quality and condition! Will test them this week and looking forward to getting more!

Date of experience: May 14, 2024
Pennsylvania
1 review
0 helpful votes
Follow Stephen L.
Unfollow Stephen L.
Share Review
Report Review

Fuji X e3
May 14, 2024

Generally good. I did have some early fears as I didn't have an instructions and the camera warned me it was overheating as I tried to set the preferences. I apparently had the screen on too long. I shut it off to cool and recharged the battery and everything seems OK. I down loaded the manual from Fuji's web site and I have since ordered the original manual from you. It should arrive today.

Date of experience: May 14, 2024

From the business

Buy & sell used photography equipment at KEH Camera online store. Save up to 40% of retail and get a 180-days warranty! Financing options available.


keh.com
Smyrna, GA, United States
+137
See all photos