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KEH

4.8

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KEH Reviews Summary

KEH has a rating of 4.8 stars from 22,141 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KEH most frequently mention excellent condition, customer service and fast delivery. KEH ranks 1st among Camera sites.

service
250
value
269
shipping
261
returns
68
quality
261
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44,909 reviews

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Brendan S.
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Inputting the delivery address was tricky due to my mailing address, but overall a great experience!

Date of experience: September 3, 2019
Steve H.
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I am traveling and have not been able to test the lens out. I tried to have the delivery address changed but it proved to be more difficult than I thought and eventually gave up. The customer service rep tried to help but it seemed to be more difficult than I expected. Might want to evaluate your systems.

Date of experience: September 3, 2019
Roger B.
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As always good products and service
September 3, 2019

As always good products and service

Date of experience: September 3, 2019
Joel K.
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Excellent
September 3, 2019

Excellent. Will consider using again for future camera needs.

Date of experience: September 3, 2019
Richard P.
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Great selection, wish there was a way to sort on lenses to only see those with lens hoods and caps

Date of experience: September 3, 2019
Kelly E.
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I bought a camera for a photography class I'm in, and didn't realize that it was inoperative and I am unable to use it for my class.

Date of experience: September 2, 2019
Shaina W.
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Solid product and arrived very quickly!
September 2, 2019

Solid product and arrived very quickly!

Date of experience: September 2, 2019
Gerald W.
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Easy fast service
September 2, 2019

Easy fast service.

Date of experience: September 2, 2019
Sharon T.
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It would be really nice to be able to make a wish list of items I'd like to purchase but are not available. An email could then be sent to me when they are in stock.

Date of experience: September 2, 2019
NADJA C.
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N/A
September 2, 2019

N/A

Date of experience: September 2, 2019
Ashley B.
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Fast delivery and great product
September 1, 2019

Fast delivery and great product

Date of experience: September 1, 2019
Jose O.
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No hassle
September 1, 2019

No hassle

Date of experience: September 1, 2019
Robert R.
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Quick and easy, good inventory
September 1, 2019

Quick and easy, good inventory

Date of experience: September 1, 2019
Ernesto C.
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Great product, great service, I'll be back
September 1, 2019

Great product, great service, I'll be back

Date of experience: September 1, 2019
Alexzandra N.
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Good prices
September 1, 2019

Good prices

Date of experience: September 1, 2019
Sam H.
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I received a camera that did not work, which was a bummer... I called to let Keh know within minutes of figure out that it didn't work. The costumer service rep was great, he explained how sometimes things get past the people who test the cameras and then told me he would send me new one so long as I recycle the broken one appropriately. I have now received the working camera and it works! Which is great, overall a very hassle free exchange. I will be recommending Keh to friends now as well as continue to use. Thanks for not making me send the broken camera back before you sent me one that actually works, it made kind of a bummer situation pretty great. I can't remember the name of the man that helped me over the phone, but he should get a high five or some pizza.
Thanks

Date of experience: August 31, 2019
James C.
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I could no be any more happy
September 1, 2019

I could no be any more happy
Ever thing you said it was

Date of experience: August 31, 2019
Bruce L.
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Product condition satisfactory
September 1, 2019

Product condition satisfactory. Delivered in a timely manner. Satisfied.

Date of experience: August 31, 2019
walter a.
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All expectations met
September 1, 2019

All expectations met

Date of experience: August 31, 2019
Rogelio C.
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It is easy, and secure
September 1, 2019

It is easy, and secure
It is a trustworthy company

Date of experience: August 31, 2019

From the business

Buy & sell used photography equipment at KEH Camera online store. Save up to 40% of retail and get a 180-days warranty! Financing options available.


keh.com
Smyrna, GA, United States
+137
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