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KEH Reviews Summary
KEH has a rating of 4.8 stars from 22,193 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KEH most frequently mention excellent condition, customer service and fast delivery. KEH ranks 1st among Camera sites.
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I bought the bargain lens. It sure was a bargain! I lt is in excellent shape and hard to find any flaws!
Great company to work with. Fast shipping and item was as described.
Again! KEH, has delivered to me a like new Canon product, a 100-300mm lens. I like finding good deals on equipment I am still new to using. Ty.
I bought a "Like New" $2000 lens and it showed up broken. It wasn't broken in shipping. It was broken before it was packaged up and shipped out to me. The lens wasn't able to be attached to a camera given the damage to the rear of the lens. Response to tell me how it was going to be fixed was slow and expedited shipping on a replacement was denied and I missed out on having the lens for an important trip. I expected better service given KEH's reputation and my past experiences.
The purchasing part was easy. I would be willing to work with you in the future.
A couple of suggestions.
I assume you check the cameras functionality. Before sending the camera, set the ND filters to zero.
I never had a camera like this one before. When I tried to record, the results were black. Needless to say I was disturbed.
Reading the nomenclature, the parts of the cameras, I found that it had an ND filter and solved that issue.
A second suggestion, give the buyer an optional purchase, the Manual. I would buy that if it was on the menu.
I am one that prefers a paper manual, rather than an online manual. A paper manual can go into a camera bag.
Great options and great info - very informative website with affordable options
My experience purchasing a used lens was phenomenal. I'm so happy with my purchase. It showed up in great shape and a timely manner. I would definitely purchase from this site again.
I am pleased with the shopping, ordering and delivery experience at KEH. Great job!
It was a great experience, very easy and received the camera in the time asked. Camera came in good condition and I had no problems
Lens came as expected. No scratches on lens or body.
Perfect great service great lens fast shipping I'm not writing anything else 💕💕💕💕💕💕💕💕💕💕💕💕💕💕💕💕💕💕💕💕💕💕💕💕💕💕💕💕💕💕💕💕💕💕💕💕💕💕💕💕💕💕💕💕💕💕💕💕
From the business
Buy & sell used photography equipment at KEH Camera online store. Save up to 40% of retail and get a 180-days warranty! Financing options available.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members