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KEH

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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KEH Reviews Summary

KEH has a rating of 4.8 stars from 22,178 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KEH most frequently mention excellent condition, customer service and fast delivery. KEH ranks 1st among Camera sites.

service
250
value
269
shipping
262
returns
68
quality
262
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44,909 reviews

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Arkansas
1 review
0 helpful votes
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Just as described...but better!
June 17, 2024

Excellent shipping, fast, reliable, great price and a great lens!

Date of experience: June 17, 2024
Minnesota
1 review
0 helpful votes
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Great experience
June 17, 2024

After I made a huge mistake ordering online, KEH resolved my problem. Then, everything went as i was told it would. Thank you.

Date of experience: June 17, 2024
Canada
1 review
0 helpful votes
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Good Option for Canada
June 17, 2024

It was quick and also quality rating is true to word.

Date of experience: June 16, 2024
Illinois
1 review
0 helpful votes
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Timely and as expected!
June 16, 2024

I received my lens in a timely manner and just as expected! It was in excellent condition and I am more than pleased with my purchase! It works great! Thanks!

Date of experience: June 16, 2024
Missouri
1 review
0 helpful votes
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High quality, great price
June 16, 2024

Purchased a 200mm lens. It arrived well packaged and in pristine condition. Shipping was quick and arrived faster than expected.

Date of experience: June 16, 2024
California
1 review
0 helpful votes
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Thank you
June 15, 2024

The camera looks as if it is in great condition. I haven't made time to try it yet.

Date of experience: June 15, 2024
Pennsylvania
1 review
0 helpful votes
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Fantastic experience as usual
June 15, 2024

You guys are great: super fast shipping, well packaged items and conservative ratings on equipment. I've been a loyal customer for 25 or so years and couldn't be happier! Keep on keepin' on!

Date of experience: June 15, 2024
Pennsylvania
1 review
0 helpful votes
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Disappointed
June 14, 2024

I was excited to find a full Pentax auto 100 kit backed by a reputable company. This was my first time ordering from KEH. I typically order my used gear from B&H. The picture had the full kit but I only received the body and lens. When I asked about it, they said it was noted in the comments. Personally, I felt mislead. That aside, the camera was listed as excellent condition and was dirty and the mirror was stuck. I'll be returning and probably not purchasing from this company again.

Date of experience: June 14, 2024
Brazil
1 review
0 helpful votes
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My name is Rêmulo Carvalho and I live in Brazil. I bought a camera (Canon 6D) and a lens (Canon 28 mm f 1.8) on the KEH site.
This combo was delivered to a friend who lives in the USA and is about to come to Brazil on vacation. She has already reported that everything was delivered just fine and very fast.
I look forward to receiving my camera and I would like to thank KEH for this excellent deal and careful delivery.

Date of experience: June 14, 2024
West Virginia
1 review
0 helpful votes
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Great shopping experience. Good products accurately rated.

Date of experience: June 13, 2024
Pennsylvania
1 review
0 helpful votes
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SB-800 was delivered early, which was great. However, it has some issues despite being marked "Excellent" condition. The main issue is that the TTL mode when attached to my F4 (in the SB-800 Manual a "Group 2" camera), it does not accurately track the aperture of the AF lens I am using. Item rated in excellent condition but if this is truly an issue, this is a big problem and should've been rated lower in my opinion.

Date of experience: June 13, 2024
New Mexico
1 review
0 helpful votes
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Tamron used lens purchase
June 13, 2024

Everything went smoothly. Shipping was quick. Lens seems to be working fine so far.

Date of experience: June 13, 2024
California
1 review
0 helpful votes
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Great as usual!
June 13, 2024

Easy and complete. KEH always comes through. Glad to do business with them.

Date of experience: June 13, 2024
Colorado
1 review
0 helpful votes
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Good experience
June 12, 2024

Camera I purchased was as described and came quicker than originally quoted.

Date of experience: June 12, 2024
New York
1 review
0 helpful votes
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Recently I had the notion to purchase some vintage Nikon 35mm film camera equipment. I went to my trusted source, KEH. I ordered and received two Nikon camera bodies, lenses, and accessories. The product ratings were very accurate, the order was well packaged, shipped quickly, and I am enjoying the vintage film equipment immensely!

Date of experience: June 12, 2024
Texas
1 review
0 helpful votes
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Love me some KEH!
June 12, 2024

Shopping with KEH was a GREAT experience! They have so many products, I was very impressed. Product descriptions were very detailed and helpful towards selecting exactly what I wanted. Product arrived in a timely manner and was carefully packaged! The actual item was PERFECT! It looked brand new and only I knew it wasn't! It was a big buy to add to my kit but so affordable still! I will definitely be back to KEH, ASAP!

Date of experience: June 12, 2024
Illinois
1 review
0 helpful votes
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Excellent purchase
June 12, 2024

What a smooth transaction from start to finish. Many thanks!

Date of experience: June 12, 2024
Mexico
1 review
0 helpful votes
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FedEx next day (St Louis area) screwed up next day delivery - delivered to wrong address. So next day ended up being second day.
My KEH order there was a small glitch - thought I ordered Canon lens EX that came with caps. The lens I received did not have caps. Was pretty sure I chose very slightly cheaper Ex because only difference was Ex+ to Ex - not a lack of caps.

Date of experience: June 11, 2024
Minnesota
1 review
0 helpful votes
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I purchased a used (excellent condition) replacement lens for the Nikon D80 DSLR I had given to my grandson from KEH. I found KEH's website very easy to use, the selection was great, their quality rating of the lens was spot on (no pun intended), their price was great, service was great and the lens was delivered on the date and time promised which allowed my grandson to get used the his new lens before our trip to the BWCAW. Thank you KEH! I will definitely use your services again and highly recommend you.

Date of experience: June 11, 2024
Alabama
1 review
0 helpful votes
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Got an As-Is lens and was shocked at what great shape it was in. As it was mounted I couldn't adjust aperture (as-is). Fortunately is had the same older Copal shutter and they like being snugged down but not to tight. So aperture is working now. The little lens has a new life doing what it was intended to do. Thank you K&H for making these less than perfect lenses available as great prices.

Date of experience: June 11, 2024

From the business

Buy & sell used photography equipment at KEH Camera online store. Save up to 40% of retail and get a 180-days warranty! Financing options available.


keh.com
Smyrna, GA, United States
+138
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