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KEH

4.8

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KEH Reviews Summary

KEH has a rating of 4.8 stars from 22,155 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KEH most frequently mention excellent condition, customer service and fast delivery. KEH ranks 1st among Camera sites.

service
250
value
269
shipping
262
returns
68
quality
262
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44,909 reviews

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District of Columbia
1 review
0 helpful votes
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Fast and Easy
April 3, 2026

Quick, easy and user friendly, was able to use Affirm to help with payments of purchase. Love it! Tracking was properly provided and kept up to date, ended up in my Amazon Hub.

Date of experience: March 24, 2026
Michigan
1 review
0 helpful votes
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Great service
April 3, 2026

Traded in a couple lenses so I could pick up my dream lens (Nikon Z 85/1.2). Item was described as Like New, and they were absolutely correct - it was spotless, came with the box, pouch and warranty card and looked as if it'd never been used. Pricing was fair, shipping was great (I needed it shipped to a fedex location in a different state and they handled all of it).
Thank you!

Date of experience: March 25, 2026
District of Columbia
1 review
0 helpful votes
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Good review!
April 3, 2026

Very good! Got a prompt and reasonable offer on my trade-in equipment. Also, received new (to me) camera and lens promptly and am very happy with it. Thought that they were even better than described.

Have recommended KEH to friends.

Date of experience: April 3, 2026
1 review
0 helpful votes
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Securely packaged. I am pleased that it came in a plain carton, without the prominent KEH printing previously used. Safer from porch pirates. Thanks!

Product seems to me in Like New condition, better than Excellent Plus, as rated.

Date of experience: March 26, 2026
1 review
0 helpful votes
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Hello,

I bought an expensive piece of glass from your company that requires a delicate handling. However, my order arrived not in the original box. It was poorly packaged and was just in a torn plastic bag. The glass was scratched and therefore useless.

How can I return the product and receive my money back?

Truly,

Eugene Nizker

Date of experience: April 2, 2026
1 review
0 helpful votes
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Fun Shopping
April 2, 2026

I enjoy shopping at KEH. All of the items I have ordered have been in better shape that what I expected. They also ship fast and well packaged.

Date of experience: April 2, 2026
Florida
1 review
0 helpful votes
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Love my lens purchase
April 2, 2026

First time purchasing from KEH and will definitely purchase again. I purchased a used lens and I love it. It is excellent condition (looks brand new) and the price was great!

Date of experience: April 2, 2026
1 review
0 helpful votes
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Great experience
April 1, 2026

Ordered a new camera and the process was easy and efficient as always. Unit received exceeded my expectations!

Date of experience: April 1, 2026
California
1 review
0 helpful votes
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2 of the 3 lenses are great!
March 13, 2026

35mm Lens is not graded correctly. I would like to exchange this lens for something that adequately reflects the bargain grade.

Date of experience: March 9, 2026
1 review
0 helpful votes
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Easy shopping
March 13, 2026

Was able to find the lens I wanted without much trouble. Shipping was easy, and as I was away from home station, it was convenient to drop ship it to a close FedEx location for pickup

Date of experience: March 13, 2026
California
1 review
0 helpful votes
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The 24-105 lens is awesome. I just received it from KEH, carefully wrapped. I immediately attached it to my Canon 1DX Mark II (after carefully looking it over). I was amazed at the sharpness and brightness of the photos. The zoom 24-105mm is great. I also like that the lens remains in focus even if I zoom in or out. The lens is old, but so is the 1DX Mark II. They work together nicely.

Date of experience: March 13, 2026
1 review
0 helpful votes
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Sigma 85mm f1.4
March 13, 2026

Fantastic as always, super fast shipping, and in better condition than graded. The only thing keeping this bad boy from "brand new" is the original box basically. Everything else pristine and it was not a new or like new grading!

Date of experience: March 13, 2026
Virginia
1 review
0 helpful votes
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This lens purchase was my first one from KEH and I am very satisfied. The lens was in excellent condition as described so I know I can rely on used equipment ratings. It was packaged extremely well to ensure no shipping damage. The option to ship to a FedEx store near me was very nice so I didn't have to be home to sign for it or worry about missing the delivery, or worse that it gets left and stolen. I will buy more from KEH!

Date of experience: March 12, 2026
1 review
0 helpful votes
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My "Like New" item arrived on time and as advertised. The lens teleconverter works well. Thank you for your great service.

Date of experience: March 12, 2026
Michigan
1 review
0 helpful votes
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Great lens at a competitive price
March 12, 2026

The Canon lens I ordered arrived as described in the listing, and shipping was fast. KEH is my go-to reseller when I want to buy quality used gear with a money-back guarantee.

Date of experience: March 1, 2026
Nebraska
1 review
0 helpful votes
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Canon EF 16-35mm F/2.8L USM III
March 11, 2026

The best experience I can have. Prompt shipment. Item arrived with everything stated in the description. 3rd order from KEH and I couldn't be happier.

Date of experience: March 11, 2026
1 review
0 helpful votes
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My go to store
March 11, 2026

I had another outstanding experience with KEH. They helped me find the right lens needed for my shooting style.

Date of experience: March 11, 2026
Ohio
1 review
0 helpful votes
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Consistently Good Service!
March 11, 2026

Having ordered other items from this shop, my experience ordering the D780 was good, but what made it even better for me was the fact I received the package an entire week ahead of its intended delivery date!

While I haven't fully set up my new camera to my preferences, it has already proven to work very effectively for my style of photography.

Would shop here again.

Date of experience: March 11, 2026
Puerto Rico
1 review
0 helpful votes
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Ítems missing
March 11, 2026

I didn't receive the viewfinder mask for my Hasselblad 500 camera and the strap had a missing clip to connect with the camera.

Date of experience: March 11, 2026
Texas
1 review
0 helpful votes
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Excellent service and products
March 10, 2026

Ordered used tripod, i had plenty of emails to track order confirmation and shipping information. Package arrived packed well with bubble wrap everywhere. Tripod condition and functionality were as described.

Date of experience: March 10, 2026

From the business

Buy & sell used photography equipment at KEH Camera online store. Save up to 40% of retail and get a 180-days warranty! Financing options available.


keh.com
Smyrna, GA, United States
+138
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