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KEH

4.8

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KEH Reviews Summary

KEH has a rating of 4.8 stars from 22,171 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KEH most frequently mention excellent condition, customer service and fast delivery. KEH ranks 1st among Camera sites.

service
250
value
269
shipping
262
returns
68
quality
262
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44,909 reviews

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Australia
1 review
0 helpful votes
Follow David D.
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Good product, bad shipping.
April 6, 2026

Ordering from Keh was a delight. Great range of products, easy purchasing experience.
Shipping correspondence consistently showed the incorrect shipping address even when delivery was to the correct address.

Date of experience: April 7, 2026
California
1 review
0 helpful votes
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The camera more than met my expectations. This is the first time I have dealt with KEH and the experience was very good. Their prices were fair and then condition was what they advertised.

Date of experience: April 6, 2026
California
1 review
0 helpful votes
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Thanks KEH!
April 6, 2026

I purchased a used Sony a5100 as a second body to my a6700. The a5100 arrived and was in the condition as described by KEH. Thank you!

Date of experience: April 6, 2026
1 review
0 helpful votes
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Great experience!
April 6, 2026

KEH helped me find the perfect camera for so much cheaper than buying brand new. The camera is in great shape and I know I can trust KEH because of their in-depth inspections.

Date of experience: March 29, 2026
Pennsylvania
1 review
0 helpful votes
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Excellent Service & Product
April 6, 2026

Received my pre-loved L series lens faster than expected. The quality is exactly as stated on the site and it was packaged in some serious cushioning to make sure it arrived safely. Highly recommend KEH.

Date of experience: April 6, 2026
Georgia
1 review
0 helpful votes
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Easy and Fast
April 6, 2026

It was easy to find what I needed and delivery was quick. I had my new lens within a couple of days and it's just what I needed.

Date of experience: April 6, 2026
Florida
1 review
0 helpful votes
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Misinformed
April 6, 2026

Website description incorrect but they tried to help then issued a return.

Date of experience: March 24, 2026
New York
1 review
0 helpful votes
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Find All Store
April 6, 2026

Website is easy to navigate. Description of items are always as described. I found many hard-to-get items in good condition and at a fair price. Items are packed well and a tracking number is given upon shipping with a confirmation E-mail. It's very easy to do business with KEH.

Date of experience: April 5, 2026
Iowa
1 review
0 helpful votes
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Shopping with KEH was fine. I like having the payment options and being able to choose to spread them out over a few or more months depending on the amount of money spent.

What I wasn't impressed with was the fact I spent the extra 50 buck to have the lense over night priority shipped and it didn't arrive until 3 days later. (Ordered on Thursday morning for Friday delivery and didn't receive the lense until Monday afternoon). I had planned to use the lense over the weekend and was unable to do this due to the late delivery. I would have never paid the money for express shipping if I didn't NEED the lense quickly.

Date of experience: April 5, 2026
1 review
0 helpful votes
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Very Satisfied!
April 4, 2026

Shipping was very quick (I chose overnight and it arrived on time), it was packaged robustly and my item was very secure. Quality was as expected and I feel was a great deal, the zoom was slightly loose but does not affect shooting. Really happy with this purchase!

Date of experience: April 4, 2026
District of Columbia
1 review
0 helpful votes
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Fast and Easy
April 3, 2026

Quick, easy and user friendly, was able to use Affirm to help with payments of purchase. Love it! Tracking was properly provided and kept up to date, ended up in my Amazon Hub.

Date of experience: March 24, 2026
Michigan
1 review
0 helpful votes
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Great service
April 3, 2026

Traded in a couple lenses so I could pick up my dream lens (Nikon Z 85/1.2). Item was described as Like New, and they were absolutely correct - it was spotless, came with the box, pouch and warranty card and looked as if it'd never been used. Pricing was fair, shipping was great (I needed it shipped to a fedex location in a different state and they handled all of it).
Thank you!

Date of experience: March 25, 2026
District of Columbia
1 review
0 helpful votes
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Good review!
April 3, 2026

Very good! Got a prompt and reasonable offer on my trade-in equipment. Also, received new (to me) camera and lens promptly and am very happy with it. Thought that they were even better than described.

Have recommended KEH to friends.

Date of experience: April 3, 2026
1 review
0 helpful votes
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Securely packaged. I am pleased that it came in a plain carton, without the prominent KEH printing previously used. Safer from porch pirates. Thanks!

Product seems to me in Like New condition, better than Excellent Plus, as rated.

Date of experience: March 26, 2026
1 review
0 helpful votes
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Hello,

I bought an expensive piece of glass from your company that requires a delicate handling. However, my order arrived not in the original box. It was poorly packaged and was just in a torn plastic bag. The glass was scratched and therefore useless.

How can I return the product and receive my money back?

Truly,

Eugene Nizker

Date of experience: April 2, 2026
1 review
0 helpful votes
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Fun Shopping
April 2, 2026

I enjoy shopping at KEH. All of the items I have ordered have been in better shape that what I expected. They also ship fast and well packaged.

Date of experience: April 2, 2026
Florida
1 review
0 helpful votes
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Love my lens purchase
April 2, 2026

First time purchasing from KEH and will definitely purchase again. I purchased a used lens and I love it. It is excellent condition (looks brand new) and the price was great!

Date of experience: April 2, 2026
1 review
0 helpful votes
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Great experience
April 1, 2026

Ordered a new camera and the process was easy and efficient as always. Unit received exceeded my expectations!

Date of experience: April 1, 2026
California
1 review
0 helpful votes
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2 of the 3 lenses are great!
March 13, 2026

35mm Lens is not graded correctly. I would like to exchange this lens for something that adequately reflects the bargain grade.

Date of experience: March 9, 2026
1 review
0 helpful votes
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Easy shopping
March 13, 2026

Was able to find the lens I wanted without much trouble. Shipping was easy, and as I was away from home station, it was convenient to drop ship it to a close FedEx location for pickup

Date of experience: March 13, 2026

From the business

Buy & sell used photography equipment at KEH Camera online store. Save up to 40% of retail and get a 180-days warranty! Financing options available.


keh.com
Smyrna, GA, United States
+138
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