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Kitchen & Bath Authority has a rating of 3.9 stars from 1,922 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Kitchen & Bath Authority most frequently mention kitchen bath, shower door and great experience. Kitchen & Bath Authority ranks 2nd among Kitchen sites.
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Very easy
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Great selection of parts. Easy to use search function to find them
Good product
I feel compelled to send you some money back! It has only been a few days, but I am more than 100% satisfied with my purchase. Many thanks for the ease of ordering, the price, and the quickness in the delivery.
Took a little time my first time using it to navigate through your website, but all's well that ends well, at least so far.
Delivered on time. Easy to work with on all levels.
It was our first time ordering from the kbauthority and the entire experience from placing the order to its delivery was fantastic! Extremely efficient customer service representatives who personally follow-up and answer any questions What a difference compared to ordering from big and well-known stores - the kbauthority team makes you feel an important customer! Great store, prices and people! Thank you
Excellent prices, quick delivery, helpful customer service. What could be better
Jusr decided I was going to update my kitchen. I ordered a sink and faucet. I started my Google search, and landed on their site. The reviews wasn't great, but ii decided to give them a shot. I placed my order, and was notifed 2 days later It was out of stock. I then stated to get worried, call customer assistance, spoke with very nice lady name Jen. She reassure me that my items will come in with 2 weeks. She followed up by email 1 1/2 later that my items was in, and she was shipping it, and will provide me with tracking. Guess what arrived today... My faucet, kitchen sink, strainer, and the cheers of KBAuthority. I wanted to leave a review, because i had a great experience, and will always use them.
Product showed up in perfect order and looks beautiful. I just wish it shipped out sooner and I was a little more informed/updated about the status of the order after it was placed. When I didn't get shipping confirmation within one business day of placing the order I started to get nervous I would never see it... But I'm spoiled with Amazon prime and standard 2-day shipping.
When you send an add-on email for an item purchased, if the person spent of the S/Handling amount, I think the handling should be complimentary
I ordered an extra and handle. What is the process for returning the single handle in its original packaging?
Best,
Christina *******560
Excellent
Best prices on the web. Delivered in 2 days. I will uses you again and again...
Good Website
I need to cancel order # ******* which is an accidental duplicate order to my last order.
Fast and easy ordering
Very easy
The sink arrived quickly, was packaged well and arrived in perfect condition. Thank you.
Answer: Dear Ying, we would be happy to work with you, please reach out to one of our sales associates at 800-634-0410 option#1
Answer: Horrible products and experience with Kitchen and Bath Authority. I highly recommend purchasing from a company that's not a fraud.
Answer: Dear John, we always strive to provide great service and quick shipping but we are not perfect as much as we would love to be there are many factors that come into play when shipping large items such as vanities, shower doors and tubs. We work with our suppliers and shipping companies to resolve any back-order issues and shipping delays but rest assured we always give 100% to make sure our customers are happy at the end! Please call us should you have any questions or concerns we will be happy to work with you!
Answer: Clay, we would be happy to work with you, please reach out to one of our sales associates at 800-634-0410 option#1
Best Price, Lowest Price, Kitchen Sinks, Faucets, Water Dispensers, Garbage Disposers, Vanities, Showers, Toilets, Shower Doors, Shower Panels.

