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Kitchen & Bath Authority has a rating of 3.9 stars from 1,922 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Kitchen & Bath Authority most frequently mention kitchen bath, shower door and great experience. Kitchen & Bath Authority ranks 2nd among Kitchen sites.
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Easy to order and arrived on time.
Satisfied customer
Hi we are happy about your product.
Thanks
Packages arrived OK but skid and guard wood was highly damaged. You might want to re-evaluate toughness of packaging for a freight product.
Convenient and understandable website.
Competitive price. Prompt delivery, complete order.
It was an easy transaction I got questions answered and with quick delivery. I would shop here again.
So far this site was easy to use and prices are hard to beat.
Affordable
Unclear when the product would be shipped. It ended up taking 2 weeks to arrive, which was longer than expected. The product is great, though, and the price was the lowest we could find.
Nice replacement piece, better than OEM
Great site and best price, excellent service
The only drawback was I had a question afterhours and was not able to reach a salesperson. Other than that, ordering went smoothly.
Had a wonderful time shopping with this company. Ordered a Dreamline shower door and I had it in my home in about a week. The door was undamaged and was easy to install. Highly recommend shopping with this company!
Easy site to use.
This was a very positive e perience. The product was exactly what I wanted at a,good price. Thank you.
Great products offered at a reasonable price. Best prce I was able to find anywhere!
My husband spoke with a sales representative to get additional information about shipping. He was very helpful.
Was ok
I ordered a faucet on line. No indication that it was not in stock. 3 days later I get a notice that it is NOT in stock, and won't be available for shipping for 10-14 days. The notice also states that unless I notify them otherwise it will be shipped and I will not be able to return it. First, very difficult to find a number. Then, once I do, the gal says that I will receive an email confirmation. 4 days later I STILL have not received the email confirmation. So, I have now also emailed customer service and advised them that I have a printed a copy for my records as I suspect the order will not get cancelled and I will have to prove to my credit card company that I did notify them in a timely manner. (No response to the emailed contact either).
It was easy to order & product was delivered within a reasonable period of time. I cannot rate the product at this time, because is has not been installed. Am waiting for the plumber to install.
Answer: Dear Ying, we would be happy to work with you, please reach out to one of our sales associates at 800-634-0410 option#1
Answer: Horrible products and experience with Kitchen and Bath Authority. I highly recommend purchasing from a company that's not a fraud.
Answer: Dear John, we always strive to provide great service and quick shipping but we are not perfect as much as we would love to be there are many factors that come into play when shipping large items such as vanities, shower doors and tubs. We work with our suppliers and shipping companies to resolve any back-order issues and shipping delays but rest assured we always give 100% to make sure our customers are happy at the end! Please call us should you have any questions or concerns we will be happy to work with you!
Answer: Clay, we would be happy to work with you, please reach out to one of our sales associates at 800-634-0410 option#1
Best Price, Lowest Price, Kitchen Sinks, Faucets, Water Dispensers, Garbage Disposers, Vanities, Showers, Toilets, Shower Doors, Shower Panels.

