Kitchen & Bath Authority

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Kitchen & Bath Authority

3.9

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Kitchen & Bath Authority Reviews Summary

Kitchen & Bath Authority has a rating of 3.9 stars from 1,922 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Kitchen & Bath Authority most frequently mention kitchen bath, shower door and great experience. Kitchen & Bath Authority ranks 2nd among Kitchen sites.

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5,383 reviews

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Kentucky
1 review
0 helpful votes
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I ordered a vanity on 12/20/17. I received an email about a month later telling me that their warehouse did not have the item. They then tried to charge me $50 more to ship from another warehouse. I finally was able to get them to agree to the original price which I paid. Finally at the end of February I was told that the item would be delivered on 2/27. In the meantime I noticed that Home Depot was selling it for $150 less. When I called for them to price match they would not. Awful customer service

Date of experience: February 28, 2018
Florida
1 review
0 helpful votes
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Product was shipped damaged. I now had to send pictures then return product by FedEx. And will probably wait another 3 weeks because they told me they dont stock that bathroom faucet.

Date of experience: February 28, 2018
Enrique R.
0 reviews
0 helpful votes
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I'm going to say the price was excellent, and I got the product thinking the shower pan was going to be plastic, it was actually made from a thick fiberglass and sturdy, I was impressed and I was glad I chose the product.

Date of experience: February 28, 2018
James C.
0 reviews
0 helpful votes
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Quick and easy
February 27, 2018

Quick and easy

Date of experience: February 27, 2018
Kenneth S.
0 reviews
0 helpful votes
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Product arrived on time and in perfect condition
February 27, 2018

Product arrived on time and in perfect condition. Thank you!

Date of experience: February 26, 2018
Kansas
1 review
0 helpful votes
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Purchased a faucet that didn't work correctly. Didn't know it didn't work till installed. Received new parts, but that didn't help. They will not take it back since it was installed. How do you know it won't work till it is installed. Go with a store, like HomeDepot, Menards, Lowes. They will work with you. These people will not. What a waste of money.

Date of experience: February 26, 2018
Texas
1 review
0 helpful votes
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We needed a shower pan for our RV remodel meaning that we did not have a lot of space to work with. I was able to find one that would work and at a great price here.

Date of experience: February 25, 2018
steven m.
0 reviews
0 helpful votes
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Fast and efficient.will return to their web site on future jobs...thanks and best regards, steve

Date of experience: February 25, 2018
New Jersey
1 review
0 helpful votes
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Great prices
February 26, 2018

We bought a beautiful shower door for 1/2 the price of other retailers. Item was delivered quickly and in perfect shape. Will now be shopping for other items there.

Date of experience: February 25, 2018
Anatoly N.
0 reviews
0 helpful votes
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I found best prices on what I was looking for here
February 25, 2018

I found best prices on what I was looking for here. I called and got complete answers on all of my questions.
The delivery was fast and as scheduled.

Date of experience: February 24, 2018
Michael K.
0 reviews
0 helpful votes
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Found what I needed quickly
February 23, 2018

Found what I needed quickly

Date of experience: February 23, 2018
ANNA P.
0 reviews
0 helpful votes
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I contacted the sales team three separate times with three different questions... joe was very helpful (and patient) with each call.

Date of experience: February 22, 2018
Virginia
1 review
0 helpful votes
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So far, so good...
February 23, 2018

Kitchen & Bath Authority had the best price out there, and our order arrived quickly and in good condition! We've not yet had the bath fixture installed but we're familiar with the product and are expecting similar quality. We'll be ordering with KBA again soon.

Date of experience: February 22, 2018
California
1 review
0 helpful votes
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I had two orders and both of them came about 3 weeks later than anticipated. I still give 5 stars since the costumer service was very helpful, No tax and better price than on any web sites

Date of experience: February 22, 2018
Steve M.
0 reviews
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So far so good
February 22, 2018

So far so good. I just wish I could find an installation video.

Date of experience: February 21, 2018
Blake S.
0 reviews
0 helpful votes
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I don't want to leave a comment and the fact that your system won't let me out of this email unless I do is ridiculous

Date of experience: February 21, 2018
Bob S.
0 reviews
0 helpful votes
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Ordering was fast and easy, hopefully delivery and product quality will be just as good.

Edit - We would have preferred to receive notification when the item actually shipped to improve our chances for a successful delivery. Fortunately, our packages only sat out for a few hours and everything seemed to be in good condition when opened. We haven't started installation yet, but everything about our KB transaction seems great at this point.

Date of experience: February 21, 2018
Virginia
1 review
0 helpful votes
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Great price, good service
February 22, 2018

In my experience, it seems that KBA has the best prices. The service is good as well. Although the expected ship date does not appear to be provided on the webpage when ordering, KBA emailed me right away to let me know when to expect shipment of all items.

Date of experience: February 21, 2018
alexandra k.
0 reviews
0 helpful votes
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It took them a while to process my order and then to ship it while they say that it usually ships within 2 days.

Date of experience: February 20, 2018
Leslie S.
0 reviews
0 helpful votes
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I received my order quickly and my faucet was just what I wanted.

Date of experience: February 20, 2018

From the business

Best Price, Lowest Price, Kitchen Sinks, Faucets, Water Dispensers, Garbage Disposers, Vanities, Showers, Toilets, Shower Doors, Shower Panels.


kbauthority.com
Brooklyn, New York, United States