Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Kitchen & Bath Authority has a rating of 3.9 stars from 1,922 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Kitchen & Bath Authority most frequently mention kitchen bath, shower door and great experience. Kitchen & Bath Authority ranks 2nd among Kitchen sites.
We monitor reviews for authenticity
Great company straight forward reasonable prices. Good customer service with answers to questions. I would refer them to my friends and family.
I called KBAuthority and spoke with Taylor who took me through the ordering the
Process and could not be more professional... just a note from my husband and I,
DO NOT ORDER YOUR PRODUCTS UNTIL YOUR PROFESSIONAL INSTALLER
GIVES YOU THE DIMENSIONS FOR WHATEVER YOU NEED OR BETTER YET,
HAVE THEM DO THE ORDERING! IF SOMETHING IS WRONG WITH YOUR ORDER FROM YOUR SIDE, IT WILL COST YOU MORE TO SHIP IT BACK ON YOUR DIME! BKAUTHORITY is wonderful to work with!
Everyone that I spoke with on the phone was very professional but work with only
One person if possible...
TAYLOR is amazing, thank you from the bottom of my heart!
We were told that this faucet was a special order and it would take 2 weeks, but it arrived in only one!
Received my item yesterday. Delivery time seemed slow. Ordered on 4/10, delivered on 5/2. Quality of sink rack seems fine but time will tell. Price was significantly lower than anywhere else online so thats a plus! :)
Ok
My walls where not to even, I had to choose this product and I think it will work fine
Great item and fast shipping!
Great looking doors, everything went in with little problem. Glad I got them and my wife loves them thanks
KBA had the best price and the order was accurately filled. My one complaint is the long deliver time, on the order of three weeks.
We are very impressed with this company and their service. We had made a big mistake with an install with shower door which was totally our error. The representative, Beverly made a very stressful situation into a wonderful and calm experience. We share your company and our experience with all of our friends. Thank you!
We shopped around and this was the best combo deal for what we were looking for. Scheduled to deliver and they were actually 30minutes earlier than the timeframe.
I used in my last bath remodel and was so pleased that we purchased the same Dreamline products again for our new Basement remodel.
Great working with KBA, I purchased some shower doors need for a custon shower I built and it could of not went smother!
Scary process of ordering something like this and then installing myself but directions and customer service was top notch...
Thanks,
Nick Palm
Good customer service.
We are very pleased with our shower door purchase. The quality exceeded our expectations. Although the shipping took longer than expected. It was worth the wait. Well definitely order from this company again.
I think $9 a bit pricey for shipping
So far, so good. We don't actually have this installed yet as our bathroom renovation continues, so I can't comment any further at this time.
Delivery took a little longer than expected, but very pleased with the product and price.
Yes
Misleading website and overall miserable experience. Needed faucet by 4/23. Kept getting difference answers when I called or used online chat. Delivery date pushed out to 6/14. Took an additional week to get a refund. No thank you. I will take my business elsewhere.
Easy to deal with. Stayed on top on an item that was a special order.
Answer: Dear Ying, we would be happy to work with you, please reach out to one of our sales associates at 800-634-0410 option#1
Answer: Horrible products and experience with Kitchen and Bath Authority. I highly recommend purchasing from a company that's not a fraud.
Answer: Dear John, we always strive to provide great service and quick shipping but we are not perfect as much as we would love to be there are many factors that come into play when shipping large items such as vanities, shower doors and tubs. We work with our suppliers and shipping companies to resolve any back-order issues and shipping delays but rest assured we always give 100% to make sure our customers are happy at the end! Please call us should you have any questions or concerns we will be happy to work with you!
Answer: Clay, we would be happy to work with you, please reach out to one of our sales associates at 800-634-0410 option#1
Best Price, Lowest Price, Kitchen Sinks, Faucets, Water Dispensers, Garbage Disposers, Vanities, Showers, Toilets, Shower Doors, Shower Panels.

