On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Kitchen & Bath Authority Reviews Summary
Kitchen & Bath Authority has a rating of 3.9 stars from 1,922 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Kitchen & Bath Authority most frequently mention kitchen bath, shower door and great experience. Kitchen & Bath Authority ranks 2nd among Kitchen sites.
Instant Feedback
We monitor reviews for authenticity
The bathroom door I purchased from this site is amazing. It looks beautiful and has a nice built quality. The amazing thing about this is that it matches my bathroom theme. Would love to buy from here again!
KBA worked great, easy
Absolutely wonderful. Package was packed and shipped without any problems. Very impressed with the way everything was packed to eliminate any damage. Will definitely recommend and use this company again. Thank you very much
The web site was easy to find the shower door checkout was easy and customer service was very helpful with questions I had. I would rate this company very good!
There was no notice that my shower doors had shipped, delivery date or that it had been delivered. It was laid against the front wall in a box completely torn and busted.
Fast easy
Can't beat free shipping and no sales tax. And $200 cheaper than Home Depot!
The kitchen sink I bought from this website is amazing! It is very well-made and looks beautiful. It is very hard to get this product at such a competitive price. Thumbs Up!
Easy to find and great customer service
Pretty good...the site did NOT process my discount code tho.:-(
Item arrived damaged in transit. Had to refuse it and send it back for an exchange. In progress
The best price I found on this product
Good.
This was a very smooth experience - from ordering to the updates on shipping etc - quality product - very heavy and very sturdy - very pleased with everything!
When I ordered, I was not told that this was a "curbside" delivery. It did create a problem initially but was resolved by the driver who left it in the carport under cover from the weather.
When I ordered, it was not obvious that the shower drain was not in the center of the base. The contractor had to call and waited for many minutes to speak to a customer service person. Was told that there was no other option but the off center drain opening. Now I have to wait a week for a plumber to change the location of the drain at additional cost to me. AND to wait for the contractor to return to install. So, while the ordering was easy, nothing has been "easy" since. I hope to have my shower by Xmas!
Delivery in time as promised - thank you!
We ordered a 2 door medicine cabinet from here. They delivered it on the expected day without a single scratch on the cabinet. Very happy with the quality of the product. This was my first time ordering from your guys and I am very satisfied with your excellent product as well as service.
Great customer service and products... from prepurchase questions to after sale follow-up.
So far, very pleased. I cannot rate the product yet, b/c my contractor has not yet installed. Shopping experience was great.
Perfect!
I received my 45' sink w a few holes in the box but to my surprise the sink was not damaged during shipping. The shipping time was acceptable and price was fair. Will continue to shop with kbauthority.
From the business
Best Price, Lowest Price, Kitchen Sinks, Faucets, Water Dispensers, Garbage Disposers, Vanities, Showers, Toilets, Shower Doors, Shower Panels.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members