Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Kitchen & Bath Authority has a rating of 3.9 stars from 1,922 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Kitchen & Bath Authority most frequently mention kitchen bath, shower door and great experience. Kitchen & Bath Authority ranks 2nd among Kitchen sites.
We monitor reviews for authenticity
I ordered a vanity of Duravit which had to be ordered from Germany on June 27th 2020, I was told I would be receiving the product end of August. I called several times to find out where the product is and I haven been comforted the product has been shipped or its at customs and so on. October 3rd I've received the product finally but the legs of the vanity were missing, After a call I have been told I have to wait another 3 weeks to get the legs. The customer service and the service as is, is horrible since no one can give you a direct answer. Think twice before you buy something online
Found the website a bit late but happy to see the unique design of my bathroom faucet. It resembles exactly the picture available on the website. Good deal!
Beautiful shower and great experience.
All as expected, thank you.
Great customer service!
I placed order for a bath cabinet and vanity on web. I got an email increasing price by $75.00 if I wanted it in 2- 3 weeks or I have to wait 18 to 20 weeks.
Why you guys advertise if you do not have merchandise. Its price gouging. Dishonest and crooked business.
Nick was rude on the phone when I called.
I appreciated the fact that they called me personally to let me know that my shipment was going to be late. There was a small chip in the front bottom of the vanity but not enough to deal with having to pack it back up... Overall I'm very happy
3rd item I've ordered and all was perfect, thank you!
They cancelled it
No complaints
Efficient
Good price easy to maneuver website and order.great Directions to install
Thanks a lot for the on-time delivery of the bathroom sink! Since it was a bit urgent for me, you guys made it possible to help me get the product on the time. Quality and overall everything is perfect. 5 stars.
When my office was in the construction period, I needed accessories for my office like doorknobs, faucets, etc. I ordered them from this site. The quality of the products that arrived deserves 5 stars. Even the packing was done with great care.
Great product. Quality is wonderful.
Ut was better than I expected everything was great
Tracking information took a little while to arrive which made me nervous, but once it did everything went smoothly. Item was fragile but packed really well. Instructions to build were not very informative and definitely confusing, but we figured it out in the end. Wish it could have been more clear.
I purchased a shower glass door and it arrived as expected. It is a good price compared to other sellers. Overall I am satisfied with this order.
Ordered a kitchen sink from Kitchen & Bath Authority. The gunmetal color perfectly fits with my kitchen's interior. The quality is quite reliable and resists fingerprints/stains. Very compact product! 10/10.
Smooth Process from ordering, tracking delivery, and delivery to my home.
Answer: Dear Ying, we would be happy to work with you, please reach out to one of our sales associates at 800-634-0410 option#1
Answer: Horrible products and experience with Kitchen and Bath Authority. I highly recommend purchasing from a company that's not a fraud.
Answer: Dear John, we always strive to provide great service and quick shipping but we are not perfect as much as we would love to be there are many factors that come into play when shipping large items such as vanities, shower doors and tubs. We work with our suppliers and shipping companies to resolve any back-order issues and shipping delays but rest assured we always give 100% to make sure our customers are happy at the end! Please call us should you have any questions or concerns we will be happy to work with you!
Answer: Clay, we would be happy to work with you, please reach out to one of our sales associates at 800-634-0410 option#1
Best Price, Lowest Price, Kitchen Sinks, Faucets, Water Dispensers, Garbage Disposers, Vanities, Showers, Toilets, Shower Doors, Shower Panels.

