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Kamikoto

4.8

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Kamikoto Reviews Summary

Kamikoto has garnered a strong reputation for its high-quality knives, praised for their sharpness, craftsmanship, and aesthetic appeal. Customers frequently highlight the ease of ordering and prompt delivery, contributing to overall satisfaction. The company's customer service is notably responsive, with many reviews commending their quick resolution of issues and commitment to honoring warranties. However, some customers reported challenges with shipping discrepancies and the handling of taxes, indicating a need for improved communication in these areas. Overall, while the product quality and service are well-regarded, addressing logistical concerns could enhance the customer experience further.

This summary is generated by AI, based on text from customer reviews

service
20
value
14
shipping
14
quality
30

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Love it and highly recommend them. They have easy and understanding customer service.

Date of experience: September 5, 2024
New York
1 review
0 helpful votes
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Kamikoto Stands behind its products
September 3, 2024

Customer service is a priority for Kamikoto and they stood behind their product. The weight and sharpness of these knives I have been very satisfied with.

Date of experience: September 3, 2024
Greece
1 review
0 helpful votes
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Εxcellent quality!
September 2, 2024

I have been using a Suntoku knife for more than five years. It has been helping achieve best culinary results. Hence my recent purchase. Keep up the excellent craftsmanship! Vassilis

Date of experience: September 2, 2024
Florida
1 review
0 helpful votes
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Honoured warranty
September 2, 2024

Contacted Kamikoto customer support and explained defective with photo. No questions asked, an apology and replacement sent very quickly. Very much appreciated and that your warranty was honoured. Thank you.

Date of experience: September 2, 2024
Nevada
1 review
0 helpful votes
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Fast and helpful
September 2, 2024

Quickly resolved my issues. Great products. Knives work great, look beautiful

Date of experience: September 1, 2024
Singapore
1 review
0 helpful votes
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Very satisfied
September 2, 2024

Very satisfied with product. Well packed and delivered

Date of experience: September 1, 2024
Alaska
1 review
0 helpful votes
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Love the knives! Their quality is superb! Am also very impressed with the customer service. I had an issue with shipping and Kamikoto solved it faster than I could turn around.

Date of experience: August 12, 2024
Australia
1 review
0 helpful votes
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I order the complete deal spending $AUD1800.00.
Only 1/3 of knives arrived and I am charged total price and taxes.
Company notified and replacement items sent and the company's shipping agent charges taxes $AUD261.00.
DESPITE MULTIPLE COMMUNICATIONS TO "SUPPORT" NO FURTHER HELP.
I REFUSE TO PAY TAXES AGAIN.
I END UP SHORT CHANGED.

Date of experience: July 1, 2024
Tsuyoshi I. Kamikoto Rep
over a year old

Dear Austin K.

Thank you for your review.

We have looked into your previous emails and we had responded to the emails on May 16th, 18th, 21st, 22nd 29th and 30th. The two most recent replies included a new shipping invoice that would show to customs that the knives are a replacement for your previous order, we did follow up on multiple of these emails without response. Did you receive not these emails?

We have just sent a follow up email again, including the replacement invoice, we appreciate your patience in this matter, have these emails appeared in your spam inbox? If you have not received any of these emails please do not hesitate to contact us again as we will ensure that there is a solution to this issue.

Kind Regards,

Kamikoto

Colombia
1 review
0 helpful votes
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Excellent
June 4, 2024

Good tools, attention, delivery of the goods.

Using them it is a pleasure for the quality.

Date of experience: June 4, 2024
California
1 review
0 helpful votes
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Art Meets Utility
June 3, 2024

We purchased the Kage Knife Set (solid black). Not only do these knives cut beautifully, but they are gorgeous to look at and display. They have a well-balanced feel. I cannot recommend this knife set highly enough. We love them. Pure art meets function and precision. PLEASE PLEASE PLEASE make more styles of knives in this beautiful solid black.

Date of experience: June 3, 2024
Arizona
1 review
0 helpful votes
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Quality!
April 4, 2024

Beautifully crafted knives and cases with fast shipping! Not only do I enjoy them but they make the best gifts to my family and friends! Thanks again!

Date of experience: April 4, 2024
California
1 review
0 helpful votes
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Excellent
April 3, 2024

Great service and the quality of the knives is
Outstanding! I would highly recommend the purchase of these knives.

Date of experience: April 3, 2024
Australia
2 reviews
0 helpful votes
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Steak knives set
April 2, 2024

These are sooo sharp the warning doesn't do them justice. I've cut my fingers several times,even managed to stab myself accidentally of course but are the best knives I've ever used before. Amazing Craftsmanship

Date of experience: April 1, 2024
Ohio
1 review
0 helpful votes
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Great company and great #Warranty
March 1, 2024

While I was drying off one of my knives, it snapped in half. I took a picture of the knife emailed the company on a holiday weekend. They replied later that night, and shipped me a new set which I received within three business days! Talk about standing by your product.

Date of experience: March 1, 2024
New Mexico
1 review
0 helpful votes
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Loved!
March 1, 2024

Beautifully packed in the wooden boxes. Loved how sharp they are. Nice weight in hand. Gave same as gifts to my children and grandchildren.

Date of experience: March 1, 2024
Virginia
1 review
0 helpful votes
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Great Knives and a perfect Gift
January 1, 2024

I bought several knife sets for Christmas presents. Of course I had to buy one for myself as well. Everyone loved the gifts and I found the knives to be very sharp and used them immediately in place of my old knives.

Date of experience: January 1, 2024
Arizona
1 review
0 helpful votes
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Steak knives needed
November 1, 2023

I needed a new set of steak knives that were actually worth what I spend. Having bought Kamikoto knives in the past I knew right where to go and pleased to find a GREAT set of knives!

Date of experience: November 1, 2023
North Carolina
2 reviews
0 helpful votes
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So sharp there should be a disclaimer...
November 1, 2023
Updated review

I purchased the 7-inch Damascus Santoku knife - hands down the sharpest knife I have ever owned. Fantastic for chopping herbs, slicing tomatoes, dicing chicken... anything requiring a delicate, accurate touch. Very well balanced, great handle and an overall good size for any task. If you have one knife in your drawer, it should be this one.

Date of experience: November 1, 2023

So sharp there should be a disclaimer...
November 1, 2023
Previous review

Hands down the sharpest knife I have ever owned. Fantastic for chopping herbs, slicing tomatoes, dicing chicken... anything requiring a delicate, accurate touch. Very well balanced and an overall good size for any task. If you have one knife in your drawer, it should be this one.

Date of experience: November 1, 2023
Spain
1 review
0 helpful votes
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Profesionales
October 1, 2023

Profesionales y calidad de producto acorde con el precio

Date of experience: October 1, 2023
Portugal
1 review
0 helpful votes
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Customer Service Extraordinaire!
August 25, 2023

Kamikoto is an incredible brand. I wish to own the whole Knife set someday. I own a few pieces now and I Love them. When one of my specialty knives got damaged they replaced it for me. That is incredible service. I am so very grateful and give them 5 stars for quality, commitment, and service.
Thank you Kamikoto

Date of experience: August 25, 2023

From the business

Handcrafted Japanese Ibaraki Steel Knives; known for the Kanpeki Knife Set and the iconic Santoku 7-Inch Chef's Knife. Each blade pays tribute to the centuries-old craft of knifemaking, and is handcrafted with precise attention and care, employing traditional skills handed down by expert knifemakers through the centuries. Kamikoto knives are solemn blades made for a lifetime, crafted for chefs and knife enthusiasts.


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