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JW Computers is Australia's most trusted technology retailer, online and with physical stores in Sydney. JW is passionate about providing the highest level of customer service, choice and value and has a strong reputation with PC enthusiasts, Gamers, and businesses of all size. With over 20 years of experience, our team is dedicated to providing the solution that is right for you.
Whether you need a new computer, your notebook has a virus infection or your business network is in dire need of an upgrade and maintenance, we can help!
Please reach out and speak to one of our friendly team members to see how easy it is for us to solve your IT problems. Or you can just come in and visit us, no booking needed, we're always here to help.
JW Computers Reviews Summary
JW Computers is generally well-regarded for its efficient service, competitive pricing, and knowledgeable staff, contributing to a positive customer experience both online and in-store. Customers appreciate the seamless ordering process and prompt responses to inquiries. However, there are notable concerns regarding delivery delays and communication issues, particularly related to shipping timelines and tracking information. While many customers express loyalty and satisfaction with the products received, some have experienced frustration with unexpected surcharges and the lack of specific instruction options during the ordering process. Overall, the company demonstrates a strong commitment to customer service, though improvements in delivery communication could enhance satisfaction further.
This summary is generated by AI, based on text from customer reviews
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Great experience! Very easy, very fast.I highly recommend the product and the store!
Communication excellent. Very prompt delivery, in fact extremely prompt delivery.
My experience was excellent and my pc's were delivered well before the stated date! Thank you.
It was ok I received my order a little later than I expected
Fast delivery, easy ordering online. Only feedback is to receive tracking of order without having an account
Very easy and offered great add-on sales to item that we did not think of as we are new to the gaming world.
Lots of communication on progress of order. Product came as described
Very quick and efficient service, item was ready to be collected soon after ordering online
Excellent service, friendly staff. Parking and leaving the car park at their Bankstown store was, however, an issue but I appreciate and understand that JW does cannot control this. Will I shop there again... definitely.
Goods, as described, arrived promptly, in good working order and well packaged.
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Service was good. Service was good. Service was good. Sorry, had to fill up 50 Spaces
Site is easy to navigate and place orders. Best priced item with great warranty.
I gave him the task of turning poster textual data into an excel sheet and he did it with high accuracy and in a timely fashion! I genuinely recommend this man if you want fast and efficient work.
Very fast delivery time and easy shopping experience.
Easy site to navigate, quick delivery, came in time
Smooth and efficient. Online ordering with click and collect was simple. Thanks!
Quick and easy with fair pricing and good customer service
Friendly helpful and responsive employees. The website's online purchase system was crappy but the service from your employees made up for it!
The payment process for Afterpay failed twice and I had to then reorder using my credit card.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members