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JW Computers is Australia's most trusted technology retailer, online and with physical stores in Sydney. JW is passionate about providing the highest level of customer service, choice and value and has a strong reputation with PC enthusiasts, Gamers, and businesses of all size. With over 20 years of experience, our team is dedicated to providing the solution that is right for you.
Whether you need a new computer, your notebook has a virus infection or your business network is in dire need of an upgrade and maintenance, we can help!
Please reach out and speak to one of our friendly team members to see how easy it is for us to solve your IT problems. Or you can just come in and visit us, no booking needed, we're always here to help.
JW Computers Reviews Summary
JW Computers is generally well-regarded for its efficient service, competitive pricing, and knowledgeable staff, contributing to a positive customer experience both online and in-store. Customers appreciate the seamless ordering process and prompt responses to inquiries. However, there are notable concerns regarding delivery delays and communication issues, particularly related to shipping timelines and tracking information. While many customers express loyalty and satisfaction with the products received, some have experienced frustration with unexpected surcharges and the lack of specific instruction options during the ordering process. Overall, the company demonstrates a strong commitment to customer service, though improvements in delivery communication could enhance satisfaction further.
This summary is generated by AI, based on text from customer reviews
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Great product range and knowledgeable, helpful staff.
It was actually really quick and the box and case were both in good condition
Good price, fast delivery. Found what I was looking for easily.
Good progress updates and efficient process quality equipment
Very pleased with the online purchasing experience, prices and delivery times.
"Purchasing Dell monitors from JW was a remarkable experience. These high-quality monitors excel in delivering stunning clarity and color accuracy, making them ideal for professional and everyday use. JW's delivery service was commendable, ensuring the monitors were safely and effectively packaged, arriving in perfect condition. Highly recommended for those seeking reliable and superior monitors."
Good good good good good good good good good good.
Purchasing process easy, but product is a fail. Wi-fi speed and reliability has not improved.
Positive experience in purchasing this product. Easy to navigate.
Very good experience, prompt a d professional service
It was an easy and hassle-free online shopping experience.
Easy to use website with a wealth of items. Ordering was very easy and the whole process happened quickly and as advised by JW. Did a pick up at the shop and that was so easy and all done in about 5 minutes. Happy to choose JW for this type of purchase again. Thanks guys!
Really quick, great service, thorough. The monitor was wrapped up really nicely which I appreciate.
Very easy to purchase online and I had a simple issue with it the service guy sorted it out immediately when I returned to the store.
My Asus TUF RTX 4090 24GB OC Graphics Card was available for pick-up before time and is in great condition. Keep up the great service JW.
Fast and prompt delivery, perfect experience and easy to navigate website.
Everything was easy and quick, won't hesitate to come back
Quick shipping, no fuss.(but you really shouldn't force a minimum char length on this feedback, i almost didn't leave any when it wouldn't except my shot description)
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members