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JW Computers is Australia's most trusted technology retailer, online and with physical stores in Sydney. JW is passionate about providing the highest level of customer service, choice and value and has a strong reputation with PC enthusiasts, Gamers, and businesses of all size. With over 20 years of experience, our team is dedicated to providing the solution that is right for you.
Whether you need a new computer, your notebook has a virus infection or your business network is in dire need of an upgrade and maintenance, we can help!
Please reach out and speak to one of our friendly team members to see how easy it is for us to solve your IT problems. Or you can just come in and visit us, no booking needed, we're always here to help.
JW Computers Reviews Summary
JW Computers is generally well-regarded for its efficient service, competitive pricing, and knowledgeable staff, contributing to a positive customer experience both online and in-store. Customers appreciate the seamless ordering process and prompt responses to inquiries. However, there are notable concerns regarding delivery delays and communication issues, particularly related to shipping timelines and tracking information. While many customers express loyalty and satisfaction with the products received, some have experienced frustration with unexpected surcharges and the lack of specific instruction options during the ordering process. Overall, the company demonstrates a strong commitment to customer service, though improvements in delivery communication could enhance satisfaction further.
This summary is generated by AI, based on text from customer reviews
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Great, plus your email on my request before ordering.
Fast and efficient deliver. Product was what I ordered. Very happy with service.
Helpful team members always got the information I need.
Straightforward and easy experience, friendly staff
Efficient website & processing of order. No drama here
Positive online experience with the safe arrival of Netgear Nighthawk as advertised.
Site works well even on mobile, site was fairly easy to navigate
Good off the wall and the house and the house and the house and the house Andrew and I will be home by him self and others who have a look at the moment I am I getting back to you and your family and friends is there a way to do the needful at the moment I am I getting back to you and your family and friends is there a way to do the
Easy to order, fast delivery, super happy with experience.
Website is easy to use, delivery times were fast and most of the products sold seem to be priced very fairly
Good shopping experience -- got exactly what I needed but shipping took significantly longer than expected.
Nice and easy to browse and check out, great range of stock
Amazing and easy experience and would recommend to anyone looking to purchase from
Items are as stated, arrived undamaged. Shipping was fairly slow, only dispatched 6 days after the order.
Very smooth transaction, thanks. So far all working well
Ordered a flat screen monitor that was on sale for the kids gaming PC. Current monitor was not suitable. It was priced very competitively. Ordering as simple and processing and delivery was super prompt.
Always a great pleasure to deal with JW computers.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members