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JW Computers is Australia's most trusted technology retailer, online and with physical stores in Sydney. JW is passionate about providing the highest level of customer service, choice and value and has a strong reputation with PC enthusiasts, Gamers, and businesses of all size. With over 20 years of experience, our team is dedicated to providing the solution that is right for you.
Whether you need a new computer, your notebook has a virus infection or your business network is in dire need of an upgrade and maintenance, we can help!
Please reach out and speak to one of our friendly team members to see how easy it is for us to solve your IT problems. Or you can just come in and visit us, no booking needed, we're always here to help.
JW Computers Reviews Summary
JW Computers is generally well-regarded for its efficient service, competitive pricing, and knowledgeable staff, contributing to a positive customer experience both online and in-store. Customers appreciate the seamless ordering process and prompt responses to inquiries. However, there are notable concerns regarding delivery delays and communication issues, particularly related to shipping timelines and tracking information. While many customers express loyalty and satisfaction with the products received, some have experienced frustration with unexpected surcharges and the lack of specific instruction options during the ordering process. Overall, the company demonstrates a strong commitment to customer service, though improvements in delivery communication could enhance satisfaction further.
This summary is generated by AI, based on text from customer reviews
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Easy to buy and turned up within days. Was packed very safe as well
Can't complain about shipping time since it was free but would've liked it a little earlier. Otherwise it has been a perfect experience
Good fast experience, quality products. Nothing wrong.
Hassle-free online purchase and prompt delivery! Definitely will buy again :)
Fantastic service
Cheapest option with fastest delivery for what I needed.
Smooth order process but slow order processing time
Good pricing and efficiency. I contacted support and they were prompt.
This is how good online ordering should be! Other online retailers should take a lesson, JW Computers are spot on! From the ease of ordering, to the best prices around for what I was looking for (HP ProBook 450 G10), ease of payment, immediate confirmation, fast delivery, expertly packaged and a lovely follow-up email. Perfect! I cannot fault JW Computers and will happily buy from them again and recommend highly to all I know!
Wonderful and fast. Easy to choose the option, reviews really helped, fast delivery.
No complaints for stuff on JW's end, just your typical AusPost parcel delivery shenanigans getting in the way of otherwise snappy service.
Smooth transaction and knowledgeable friendly staff
Good experience approachable staff good price overall it was nice
I haven't shopped here before, and was a bit hesitant to look at options interstate that i haven't shopped with, but I'm pretty happy with JW Computers. I bought something because it was out of stock from my usual supplier, but I will certainly be adding JW to my regular list based on my experience this month.
Shipping took a while than other stores
Checkout process was easy
Shopping was easy
Easy to navigate website. Quick turn around to pick up items
Very easy experience, easy to find what I am looking for.
Quick, easy and convenient. Good costumer service. The price is reasonable. Good deal to me. Suitable for people want to upgrade their work space or computer spec.
Had to chase up the order after a week. Wasnt told it was waiting for colletion. Apart from that it was fine.
Website easy to use and navigate. Delivery was quick
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members