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JW Computers is Australia's most trusted technology retailer, online and with physical stores in Sydney. JW is passionate about providing the highest level of customer service, choice and value and has a strong reputation with PC enthusiasts, Gamers, and businesses of all size. With over 20 years of experience, our team is dedicated to providing the solution that is right for you.
Whether you need a new computer, your notebook has a virus infection or your business network is in dire need of an upgrade and maintenance, we can help!
Please reach out and speak to one of our friendly team members to see how easy it is for us to solve your IT problems. Or you can just come in and visit us, no booking needed, we're always here to help.
JW Computers Reviews Summary
JW Computers is generally well-regarded for its efficient service, competitive pricing, and knowledgeable staff, contributing to a positive customer experience both online and in-store. Customers appreciate the seamless ordering process and prompt responses to inquiries. However, there are notable concerns regarding delivery delays and communication issues, particularly related to shipping timelines and tracking information. While many customers express loyalty and satisfaction with the products received, some have experienced frustration with unexpected surcharges and the lack of specific instruction options during the ordering process. Overall, the company demonstrates a strong commitment to customer service, though improvements in delivery communication could enhance satisfaction further.
This summary is generated by AI, based on text from customer reviews
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Got it to me overnight from across the country just before Christmas.
Cannot recommend JW highly enough
While I, a novice to the bitcoin mining scene thought the purchase of this would help me, I can't fault JW Computers. They were quick to ship out the product, even during the Christmas/new year period, and made sure I was communicated with and had all information every step of the way. They sent me exactly what I ordered, and shipped in perfect condition. Definitely recommend JW computers. Side note, don't buy a GT710 if you're looking to bitcoin farm, it isn't powerful enough. I learned that the hard way 😅
Good to know there is as store. Might try them for a laptop next time
Fast shipping and affordable prices, highly recommended and would purchase again
I had a good time, easy to find the product and the price was good.
The laptop I ordered arrived with in a week. Very happy with it.
Best one stop shop for PC building. Has stock and quick delivery
Website every easy to use I know where I'll be shopping again jw computers
Thank you for the fast, quick delivery! Might consider shopping here again
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It's good. Good Price for product wanted at the time. Product arrived and it was good.
Good friendly service. Quick delivery of the product and easy pickup
Great experience, competitive price and fast delivery. Will be back again!
All good thank you, not their fault the item runs hot as hells teeth.
Great price, excellent communication and updates on order status, even has a follow up email to ensure goods received
Excellent prompt service and regular communication. Would purchase from JW again.
The shopping experience was fine, but I got a faulty product.
From start to finish, the process was fast, easy and glitch-free.
Easy to use site. Had what I wanted at a good price. Good delivery speeds and clear communication. Thanks again :)
There was no payment fee advised for debit card but I was charged a surcharge. Delivery for the ram took longer than the original estimate on the website.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members