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JustFlowers Reviews Summary
JustFlowers has a rating of 3.7 stars from 5,867 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustFlowers most frequently mention beautiful arrangement and timely manner. JustFlowers ranks 4th among Flower Delivery sites.
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Every time I've used Just Flowers I've been thrilled with their reliability and the beauty of their bouquets.
From the time of ordering to the delivery, it all went very fast and easy. Thank you so much.
I just received an e-mail saying that $10.00 off if I order now. When I go to finalize the order, in small letter it says that this applies only to items of $50.00 or more. Instead I get $5.00 off. It seems that your advertising is not totally true.
Excelent fast Easy and Great!
Flowers were great, selection, appearance, etc. These were for Mother's Day.The problem arose when they tried to deliver them on Friday and we werent home and rater than leave them, they chose to take them back. I contacted customer service on at least three different occasions trying to get it redelivered. I would repeatedly told it was out for doelivery...but it didnt come and they did not deliver them until Sunday morning
Making it a very stressful experience
Excellent service, easy to use website and the end product is of high quality. Would definitely use again.
Nice flowers
It has been good, because to the situation the World is in we can still have somethings delivered
Flowers were a birthday gift for a friend. My friend loved them.
With shelter in place, not many florists were offering deliveries. Just Flowers came through at the right time.
Your site was super easy to follow -- thanks!
Delivered a week late. Never offered a refund. They never proactively told me my order was not being delivered. Horrible experience. But this was during the time of the pandemic so put it in perspective as much as could. Thx. I'm sure your team was doing the best they could. But overall if this is indicative of normal policy. Then not good.
Would order again in future
This is an update on my original review. The flowers I ordered were guaranteed to be delivered on Saturday. I called on numerous occasions to get a status and no one answers the phone. I wrote emails that weren't responded to ever. You'll notice the standard response is... We're here to help. Please provide your seven digit order number. I provided it several times and still never received a response.the flowers arrived 4 days after the guaranteed day and didn't look at all like what I paid for. It was horribly embarrassing!
This is an update of my review concerning flowers for delivery on Mother's Day. The site guaranteed a Saturday delivery, but did not deliver until threes following Tuesday. What did get deluvered was so embarrassing. The flowers I ordered had mostly roses in them Ann's what got delivered did not contain a single rose. Mostly carnations and granary. Of course I paid dearly for the arrangement. As you'll notice in all the negative reviews a standard statement is issued, we are her to help. Please give your invouce number. This will result in absolutely boring. I could never get the phone answered or an email response. Once you give them your money, you'll never receive any communication from this company again.
On 5/16 I spoke with my bank and requested a chargeback for the order that was NEVER received. On the 5/18 I received an email from just flowers stating that the florist that received the order delivered it but would investigate further. Naturally I responded that it was a bunch of crap and let them know I had already requested a refund through my card company. Thank God on 5/23 my account had been credited $114.97 don't know if it was the creditor that pushed it through or not but I will never use this company again... maybe I just need to send gift cards!
I placed a mother's day topiary arrangement for my daughter Friday 5/8/20, today is Tuesday 5/12/20. I called and was on hold for who know's how long and left several emails with no response. What a waste of time. My daughter lives in Maryland so I have no idea what florist received the order, so unable to speak to anyone directly. I contacted my bank this morning and put in a dispute to get my money back. Justflowers.com website stated I had over 6hrs. To put in order to get the arrangement delivered on time for a next day delivery of 5/9/20. Lies and Terrible service!
The flowers were 3 days late. I was promised a $10 credit. I need received it. Your customer service really stinks.
The flowers eventually ordered where really nice.
I will never get set from your company again.
Very disappointed!
Smooth Fast
Took a long time to get the order delivered.
Recipient was very pleased with flowers
From the business
Send Flowers from Just Flowers.com- We have beautiful flowers available for same day florist flower delivery. Send Flowers and gifts at Just Flowers dot com.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
SB, we are here to help. Can you please provide your seven-digit order number?