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JustFlowers

3.8

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JustFlowers Reviews Summary

JustFlowers has a rating of 3.8 stars from 5,868 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustFlowers most frequently mention beautiful arrangement and timely manner. JustFlowers ranks 4th among Flower Delivery sites.

service
244
value
228
shipping
218
returns
173
quality
205
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Edward B.
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My last order was delayed my four days, with deliveries everywhere delayed similarly by the pandemic difficulties. I would have preferred notification of the delay, but understood the problem. My most recent delivery was right on the scheduled time, which was much appreciated as the recipient had just been released from the hospital. She needed some cheering up which the beautiful flowers provided. Thank you.

Date of experience: June 9, 2020
Joe L.
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Very simple process, beautiful arrangement
June 9, 2020

Very simple process, beautiful arrangement. Very happy with the provider.

Date of experience: June 9, 2020
Cheryl J.
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The website is easy to navigate and I appreciate the FRIDAY discount offer.

Date of experience: June 9, 2020
Sharon S.
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I was very dissapointed with the floral arrangement. It looked like it was just thrown together with old flowers. Ugh!

Date of experience: June 9, 2020
Meg G.
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Not happy at all, I received no replies when I called day 1, day 2, day 3 and even after several emails. The order was 10 days late and no communication or credit.
Very dissappointed in service.
M. Goodman

Date of experience: June 8, 2020
Sandra B.
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Easy ordering and help if needed
June 8, 2020

Easy ordering and help if needed

Date of experience: June 8, 2020
Janean A.
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Was not delivered in a timely matter
June 8, 2020

Was not delivered in a timely matter. Then wanted to charge extra for delivery.

Date of experience: June 8, 2020
Ray M.
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After have placing an order for Easter and was very satisfied, I had decided to order again for the same person's birthday in May. Flowers were delivered on time, looked beautiful, and I would not hesitate to order again for the next occasion.
Ray

Date of experience: June 8, 2020
Mary J.
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My experience was fine
June 8, 2020

My experience was fine. But, this company has a lot of hard work to do to recover from a multitude of other bad reviews. Perhaps, new management is trying to turn things around? Again, I had no problems with my experience.

Date of experience: June 8, 2020
Reidy F.
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It is really difficult to know what is going on when flowers are sent to another person. I did not receive confirmation of delivery and it has taken over six weeks for you to follow up.

Date of experience: June 8, 2020
Celene F.
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Tried to support local florist during covid-19 and none were delivering so i chose your website and it was the quickest and easiest online shopping I've done since quarantine and social distancing. Thx

Date of experience: June 7, 2020
jean e.
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Ordered before
June 7, 2020

Ordered before

Date of experience: June 7, 2020
Mary C.
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The website is easy to use & the service has always been reliable.

Date of experience: June 6, 2020
Dee B.
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Previously, I had no complaints using Justflowers. However, I placed an order on Saturday, April 4th, to be sent to a Oakmont, PA rehab. Ctr. On Sunday, April 5,2020. My sister received those flowers on Thursday, April 9th. She received the cookies just two hours before she was due to leave the rehab. Ctr. Two different representatives promised me a discount of $10 off of the flowers order and $5 off of the cookies order. I did finally receive the discounts, but it took me talking to three reps before a very polite young man actually did what he said he would do. So Justflowers will get a "one star" for services rendered for these two orders. P.S., products and services should each have their own rating block. Services were bad but both products were great (flowers & cookies).

Date of experience: June 6, 2020
Carl M.
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Delivered as promised
June 7, 2020

Delivered as promised

Date of experience: June 6, 2020
Joyce M.
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I hope the flower arrangement is as pretty as it looks on line.

Date of experience: June 6, 2020
Tim C.
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Too many choices with redundant color combinations. More plants would have been nice. PayPal would have been nice.

Delivery on Memorial Day - the birthday I was commemorating would have been nice. Getting flowers a day late isn't ideal. The recipient goes an entire day thinking their birthday went unnoticed (but for a phone call, but you get the idea).

Date of experience: June 6, 2020
Christine M.
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Flowers ordered for our daughter
June 6, 2020

Flowers ordered for our daughter
Delivered a day later than organised plus different display ALL DUE TO CORONAVIRUS so just happy we got flowers delivered
Thank You

Date of experience: June 6, 2020
Ken O.
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The main entrance to my mothers nursing home was closed. Flowers were left at that main entrance - luckily later in the day my mother was able to get someone to bring her the flowers, which sat outside for a better part of the day.

Date of experience: June 5, 2020
Bill Q.
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My wife loved the flowers
June 6, 2020

My wife loved the flowers

Date of experience: June 5, 2020

From the business

Send Flowers from Just Flowers.com- We have beautiful flowers available for same day florist flower delivery. Send Flowers and gifts at Just Flowers dot com.


justflowers.com
West Hollywood, CA, United States