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JustFlowers Reviews Summary
JustFlowers has a rating of 3.7 stars from 5,867 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustFlowers most frequently mention beautiful arrangement and timely manner. JustFlowers ranks 4th among Flower Delivery sites.
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Flowers were delivered on time and were absolutely gorgeous
Ordered flowers for my sister-in-law's birthday. She was very pleased. She sent me a picture, and they looked beautiful. I've ordered from Just Flowers several times and have never been disappointed.
Ordering was fairly easy but expensive "handling" and "shipping" of $23. Selected the "Cotton Candy" arrangement for a birthday gift--as pictured (no additional flowers added in for additional cost). Vase of flowers was delivered 5 days later as requested, but picture sent to me by the recipient showed that the arrangement looked almost nothing like the one I selected just for her. Very disappointed for the price of the flowers and the handling and shipping. Will not order from just flowers.com again.
I was really impressed seeing how we haven't used this company before. We were trying to find a local florist in the area without knowing the area and they did not dissappoint!
Just Flowers has never failed to deliver beautiful flowers in a timely fashion at a reasonable price!
My order didn't arrive until two days after the order. I was told that I would get a ten dollar refund and I haven't received it either.
Donette, there was a delay of one day (not two), due to an issue with the local vendor and the partial refund was already issued. Please allow 1-4 business days for that to process.
Beautiful arrangement. Excellent service and follow-up.
Spent $77 for an arrangement. I picked a specific arrangement because it had butterflies attached to the basket. A family member had just got a new job and this member loves butterflies so I thought the arrangement was perfect with the butterflies as a congrats gift. I had even put in the notes... please don't forget to attach the butterflies. If this company is not going to provide what you paid for then I will not do business with them again.
Michelle,
At JUSTFLOWERS.COM we are committed to delivering your important emotional sentiments on time and as fresh and beautiful as possible. Because of the nature, seasonality, and regional availability of flowers and plants, it is sometimes necessary to make substitutions of equal or greater value. We will make every effort to maintain the "look and feel" of the arrangement by considering the overall shape, size, style, and color combinations.
Excellent and prompt service. I sent birthday flowers to my friend. She sent a picture of them and they were everything I had hoped for.
You might want to know that shortly after I placed my order, I received a phone message from someone who said they were from JustFlowers. I googled the phone number and it appeared to be a scammer so I didn't call back. My flowers were delivered fine. I always have a good experience with JustFlowers. Thank you!
Experience was ok... With the flower arrangement i ordered. They arrived before the deadline...
Garry, thank you for expressing your concern. We will have someone reach out to you about this asap.
Good experience with my order. Order was delivered on time. Recipient was pleased with the flowers
They held my flowers hostage to try and shake me down for more money the day I'd delivery. I ordered flowers for my grandmother that lives far away from me for her birthday. I ordered them days ahead of time. The day is scheduled delivery they held the flowers trying to get me to pay an extra $ on top of the flower price, handling fee and shipping fee. I will never use this business again. This is a shady way to conduct business. Very unprofessional. Buyer beware! Do not use the company. Spread the word far and wide.
Shanna, some local florists have minimum dollar amounts for orders. We are committed to matching you with a local florist that can fill your order for your selected item(s)'s paid dollar-amount. However, there are rare occasions when the most cost-effective local florist's minimum exceeds the amount you paid for your selected item(s).
Ordered 3/2 for delivery 3/5. Paid for Express delivery(in a.m.). Arrangement delivered at 4:30pm. -Friday a.m., half of flowers were wilted, in spite of having been watered upon arrival.
DeeLynne, we spoke with you on the 6th and informed you that it was delivered at 3PM, not 4:30 PM. Also, we offered compensation for the delayed delivery which was accepted and issued that same day. Not to mention, this is the first report we are getting from you about the quality of what was delivered. We will contact you about this ASAP.
On time delivery fresh flowers and beautiful balloons. My mom was so excited when she opened the door 💖
First, the delivered flowers were pretty but not what I ordered. I have purchased a lot of flowers in my lifetime but these flowers did not meet my expectations for the amount paid. I was expecting the fullness that was in the picture but only got half. This was my first time using this service and I was not satisfied.
Janet, we are here to help. Please e-mail a photo of what was received to [email protected]
Easy clear fast day prior on line ordering.
Selected "premium - a feminine touch" and a little disappointed with the delivered result. Arrangement was beautiful but closer to the "standard" selection photo. I expected more flowers. Hand written note was nice.
Adam, we are here to help. Please e-mail a photo of what was received to [email protected]
Thank you for the perfect delivery. Loved the Flowers and the font on the Card. Despite the delayed delivery, everything was on point.
From the business
Send Flowers from Just Flowers.com- We have beautiful flowers available for same day florist flower delivery. Send Flowers and gifts at Just Flowers dot com.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Donna, this is the first such report we have received from you. Please e-mail photos of what was received to [email protected]