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JustFlowers

3.8

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JustFlowers Reviews Summary

JustFlowers has a rating of 3.8 stars from 5,868 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustFlowers most frequently mention beautiful arrangement and timely manner. JustFlowers ranks 4th among Flower Delivery sites.

service
244
value
228
shipping
218
returns
173
quality
205
This company responds to reviews on average within 0 days

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112,101 reviews

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Texas
1 review
0 helpful votes
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Mothers Day Flowers
May 14, 2024

Boutique turned out very pretty. Delivered in a timely manner. Thank usu.

Date of experience: May 14, 2024
Colorado
1 review
0 helpful votes
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Good value
May 14, 2024

Good value, easy ordering. Flowers were delivered on time.

Date of experience: May 14, 2024
Spain
11 reviews
13 helpful votes
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Lots of flowers is out here!
I ordered a couple of bouquets for my beloved ones back in the day and the delivery was in time. I had to puzzle over the choice as I hesitated about what flowers my mom and wife loved, but anyway I managed to get required info and issued an order here.
The quality of them... ha, quality of flowers, I mean, freshness. It's awesome, not going to lie. Bouquets stayed for a couple of weeks and only withered eventually.

Date of experience: May 14, 2024
Illinois
1 review
1 helpful vote
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I ordered on Friday 5/10 2024 an arrangement for my wife to be delivered on Saturday, 5/11/2024 for Mothers Day on Sunday. It had not been delivered by Saturday afternoon. I sent them an email asking them what was going on. Just flowers sent an update back with an apology stating that the order would not be there Saturday but would be rescheduled for the next day Sunday 5/12/2024. Sent an email back that said that would be okay. 4pm Sunday came and still no delivery. I left a phone message, and sent an email telling them to cancel the order since the day was almost over and already 1.5 days late, and that I also wanted a full refund. It is now Monday evening with no reply's to my emails nor was there any any phone calls from them.
Long story shortened. No delivery and money so far was not returned.

Date of experience: May 13, 2024
CustomerService -. — JustFlowers Rep
over a year old

Bruce, we are writing to inform you that your order 9872260 to Susan was credited on 05/13/2024. Credits normally take 1-4 business days to appear on your account. If you have any questions please do not hesitate to contact us.

Ohio
1 review
0 helpful votes
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Just Flowers promised next day delivery and 4 days latter they had not arrived. I trued to cancel the order and get my money back and after numerous failed attempts to talk to a human I was told it was too late to get a refund. NEVER AGONE!

Date of experience: May 13, 2024
CustomerService -. — JustFlowers Rep
over a year old

Delivered on 05/13/2024

Washington
1 review
0 helpful votes
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Still waiting 4 days later
May 13, 2024

Ordered a bouquet for my mother on April 19th for delivery on May 10th. Got email saying delayed, will deliver next day. Got this message every day for 4 consecutive days. Flowers still not delivered yet. Email support just sends automatic response and it is impossible to get any representative on the phone. I have spent $72.47 of which $11.99 was a delivery charge. WHERE ARE MY FLOWERS! Is this company a scam?

Date of experience: May 13, 2024
CustomerService -. — JustFlowers Rep
over a year old

Helen, we are writing to inform you that your order 9856647 to Margie has been cancelled, and if you were charged, your account will be credited. The credit will take 1-4 business days to appear on your charge account.

Texas
1 review
0 helpful votes
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Birthday Order
May 13, 2024

Somewhat pleased due to delivered on time but the mylar balloon ordered & paid for was not included in the order.

Date of experience: May 13, 2024
CustomerService -. — JustFlowers Rep
over a year old

Nelda, thank you for bringing this to our attention. We will take care of this asap.

Arizona
1 review
0 helpful votes
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Mother's Day delivery
May 13, 2024
Updated review

The flowers arrived later than expected but they were delivered on the day requested. Thank You

Date of experience: May 13, 2024

Mother's Day delivery
May 13, 2024
Previous review

They got there in time for the celebration with her daughter. Thank You

Date of experience: May 13, 2024
New Jersey
1 review
0 helpful votes
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Laura's BD
May 13, 2024

Flowers were as expected. My sister was very happy.

Date of experience: May 13, 2024
Arkansas
1 review
0 helpful votes
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Mothers Day Flowers
May 12, 2024

Easy to order the flowers were good quality. The only issue I have is it looks nothing like the item that I ordered. All the flowers were bunched in a group of the same color not like in the picture where they were spaced out also not even the correct flowers that were in the picture I understand it sometimes flowers have to be substituted, but I thought that it just wasn't what I ordered Even though the flowers were fresh.

Date of experience: May 12, 2024
CustomerService -. — JustFlowers Rep
over a year old

Mary, At JUSTFLOWERS.COM we are committed to delivering your important emotional sentiments on time and as fresh and beautiful as possible. Because of the nature, seasonality, and regional availability of flowers and plants, it is sometimes necessary to make substitutions of equal or greater value. We will make every effort to maintain the "look and feel" of the arrangement by considering the overall shape, size, style, and color combinations.

Florida
1 review
0 helpful votes
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Mothers day
May 12, 2024

"She loved them." is a simple and grammatically correct sentence. However, without additional context, it's unclear what or who the subject is referring to. Could you provide more information or context so that I can help you with a more comprehensive rewrite?

Date of experience: May 12, 2024
Mississippi
1 review
0 helpful votes
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Great Service
May 11, 2024

The plant I ordered was just what I wanted. It really made my friend happy to receive a live plant.

Date of experience: May 10, 2024
Florida
1 review
0 helpful votes
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Not reliable!
May 10, 2024

My flowers were to be delivered Friday and weren't delivered until Monday and then the bouquet was "similar" visibly not as nice. I won't use this company again!

Date of experience: May 10, 2024
CustomerService -. — JustFlowers Rep
over a year old

Michelle, we are here to help. Please e-mail photos of what was received to [email protected]

Canada
1 review
0 helpful votes
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Birthday Flowers
May 10, 2024

Ordered flowers to be delivered to a friend for her birthday. Flowers were beautiful and delivered on time.

Date of experience: May 10, 2024
Canada
1 review
0 helpful votes
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Delivered a day late
May 7, 2024

I was disppointed that the flowers were not delivered on the date I had requested. Flowers are usually sent for a special occasion...not the next day.

Date of experience: May 7, 2024
CustomerService -. — JustFlowers Rep
over a year old

Marie, we are sorry to hear about this. Please e-mail your order information to [email protected] so that we can assist you with your order.

Kentucky
1 review
0 helpful votes
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I would have preferred to cancel the order, but when I asked, the service rep was very adamant about pushing delivery to next day.

Date of experience: May 3, 2024
CustomerService -. — JustFlowers Rep
over a year old

Stephanie, your order was placed at 3:30 PM EDT for delivery that same day, which is past our cut-off for same day delivery.

Canada
2 reviews
0 helpful votes
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I am very disappointed I trusted your company to send my Thanksgiving wishes to my family.
I believed my order would arrive instead I called to confirm and was told that no flowers were delivered and my wishes had not been sent. I felt foolish and did not expect such failure on your part and system of ordering. I am still waiting to hear back from your staff. I would like a full refund to my charged card asap or I will be calling my credit card for stop payment. This was unacceptable and I will not order from you again.

Date of experience: May 2, 2024
CustomerService -. — JustFlowers Rep
over a year old

Maria, thanksgiving was five months ago. We will have someone reach out to you asap.

Bahamas
1 review
0 helpful votes
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Delivery
April 29, 2024

Thank you delivery was timely and as promised. I will use your service again

Date of experience: April 29, 2024
Maryland
1 review
0 helpful votes
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Great easily navigated website
April 25, 2024

Ordered, and delivered on time, with short notice!

Date of experience: April 25, 2024
Washington
1 review
0 helpful votes
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Just like the picture
April 22, 2024

Flowers looked beautiful - just like what i picked online!

Date of experience: April 22, 2024

From the business

Send Flowers from Just Flowers.com- We have beautiful flowers available for same day florist flower delivery. Send Flowers and gifts at Just Flowers dot com.


justflowers.com
West Hollywood, CA, United States