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JustFlowers

3.7

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JustFlowers Reviews Summary

JustFlowers has a rating of 3.7 stars from 5,870 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustFlowers most frequently mention beautiful arrangement and timely manner. JustFlowers ranks 4th among Flower Delivery sites.

service
244
value
228
shipping
218
returns
173
quality
205
This company responds to reviews on average within 0 days

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112,101 reviews

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Oklahoma
1 review
2 helpful votes
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I was unable to be in town for my mother's birthday, so I ordered flowers through JustFlowers.com for her birthday (order *******). I scheduled the delivery for Saturday, but the flowers never arrived. Monday was Labor Day, so I waited until Tuesday to call and check to see if she had received her flowers. She has not. I tried calling customer service and was in a call queue for a long time, so I went online to check out the chat feature. They took my phone number and called me back and then had the audacity to tell me that the florist they use in that town is closed on Saturday. I am from a small town (2 florists) and they are both open on Saturday (I checked online before I placed my order). So, not only did they give me terrible service (my credit card has already been charged for flowers that have not arrived), they lied to me on top of it. Do not use this service. Spare yourself and the person you wish to send flowers to the headache!

Date of experience: September 6, 2016
CustomerService -. — JustFlowers Rep
over a year old

Jennifer, we are terribly sorry about this inconvenience. Our customer service supervisor will be getting in touch with you shortly.

Jeremy K.
0 reviews
0 helpful votes
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Was an easy transaction
September 5, 2016

Was an easy transaction

Date of experience: September 5, 2016
GH L.
0 reviews
0 helpful votes
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Was a delivery for family in US from the UK
September 5, 2016

Was a delivery for family in US from the UK.
Site was easy to use but flowers in picture were different from this that got delivered and bouquet didn't look as full as in the pictures.

Date of experience: September 5, 2016
Cath L.
0 reviews
0 helpful votes
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The bouquet looked much bigger on line and The type of flowers delivered were different not as many roses as shown on line

Date of experience: September 4, 2016
Sue V.
0 reviews
0 helpful votes
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Shopping was excellent
September 3, 2016

Shopping was excellent. I will likely recommend this site dependent upon the outcome, i.e. Quality and delivery. The same criteria will apply to any future purchase.

Date of experience: September 3, 2016
JAMES C.
0 reviews
0 helpful votes
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SITE HARD TO USE
September 3, 2016

SITE HARD TO USE

Date of experience: September 3, 2016
Blake D.
0 reviews
0 helpful votes
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No
September 3, 2016

No

Date of experience: September 3, 2016
Pamela S.
0 reviews
0 helpful votes
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The website isn't the best to navigate
September 3, 2016

The website isn't the best to navigate. I would recommend better filters and a clearer checkout process. However, the prices and quality of items is fantastic. I also appreciate how this site is connected to my rewards program.

Date of experience: September 3, 2016
Tyler U.
0 reviews
0 helpful votes
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My friend said she loved it
September 1, 2016

My friend said she loved it.

Date of experience: September 1, 2016
Rita N.
0 reviews
0 helpful votes
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Easy and dependable and beautiful flowers
August 31, 2016

Easy and dependable and beautiful flowers

Date of experience: August 31, 2016
Regina G.
0 reviews
0 helpful votes
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Easy & clear so far
August 31, 2016

Easy & clear so far. Will see when flowers are delivered, Iam sure they will be wonderful, thank you. My daughter and family said the flowers were lovely. And a balloon for the kids. Thank you

Date of experience: August 30, 2016
Hilda G.
0 reviews
0 helpful votes
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You made it very easy to order
August 31, 2016

You made it very easy to order. My daughter worked for a florist in PA, I trust the flowers will be nice. Thanks
My daughter was thrilled with the flowers. You did an excellent job. Thanks for helping make her day.

Date of experience: August 30, 2016
david k.
0 reviews
0 helpful votes
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The product was in wonderful condition and shipped unbelievably fast.

Date of experience: August 30, 2016
Melissa M.
0 reviews
0 helpful votes
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I would have rated the experience a 5 all around if it would subtotal estimate when your shopping different arrangements. It would have saved me some time.

Date of experience: August 30, 2016
Kathy F.
0 reviews
0 helpful votes
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Always satisfactory deliveries!
August 30, 2016

Always satisfactory deliveries!

Date of experience: August 30, 2016
Cheri Z.
0 reviews
0 helpful votes
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Just Flowers has wonderful selections for all occasions

Date of experience: August 30, 2016
Lang S.
0 reviews
0 helpful votes
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The flowers were beautiful and arrived on time
August 30, 2016

The flowers were beautiful and arrived on time.
Highly recommend!

Date of experience: August 29, 2016
Linda M.
0 reviews
0 helpful votes
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Fast, easy and a pleasure to do business with
August 29, 2016

Fast, easy and a pleasure to do business with. Thank You!

Date of experience: August 29, 2016
Angela G.
0 reviews
0 helpful votes
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I like that someone is out there to help me if i need them. I asked for them to be delivered 7/16/2016 and they were delivered to early.

Date of experience: August 29, 2016
Paul N.
0 reviews
0 helpful votes
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Excellent selections for all occasions
August 28, 2016

Excellent selections for all occasions
Receiving party totally thrilled with exquisite arrangement
Buy With Confidence

Date of experience: August 27, 2016

From the business

Send Flowers from Just Flowers.com- We have beautiful flowers available for same day florist flower delivery. Send Flowers and gifts at Just Flowers dot com.


justflowers.com
West Hollywood, CA, United States