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JustFlowers

3.7

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JustFlowers Reviews Summary

JustFlowers has a rating of 3.7 stars from 5,867 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustFlowers most frequently mention beautiful arrangement and timely manner. JustFlowers ranks 4th among Flower Delivery sites.

service
244
value
228
shipping
218
returns
173
quality
205
This company responds to reviews on average within 0 days

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112,101 reviews

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Virginia
1 review
2 helpful votes
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Extreme upset
February 15, 2017

After not delivering my flowers, no one will return my calls or emails. I am trying to get a refund, but no one will at Just Flowers will assist.

DO NOT ORDER FROM THIS SITE.

Date of experience: February 15, 2017
CustomerService -. — JustFlowers Rep
over a year old

Sheila, we are here to help. Can you please provide your seven digit order number.

LISA V.
0 reviews
0 helpful votes
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I actually had this order delivered to a family member and they sent me a picture. The arrangement was very pretty and she was thrilled with it.

Date of experience: February 15, 2017
Georgia
1 review
4 helpful votes
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Avoid at all costs!
February 15, 2017

Stay away from this site. I spent 113.00 on a flower arrangement that they said would be delivered on Valentine's Day. I went with justflowers.com because they said they would be able to deliver by end of business on V-day. This did not happen and I was left with nothing for my wife. I was stuck at work and now had to come home empty handed. So you would think they would do something about it right? They offered to include an apology card with the arrangement? Really, that's your solution. Don't trust just flowers. I think they said they could deliver only to get those extra orders. I would not have ordered had I known it would not get there on V-day... beyond disappointed in the way just flowers conducts business.

Date of experience: February 15, 2017
CustomerService -. — JustFlowers Rep
over a year old

Bryce, we are here to help. Can you please kindly provide your seven digit order numbe

Dolores M.
0 reviews
0 helpful votes
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Easy and convenient
February 15, 2017

Easy and convenient

Date of experience: February 15, 2017
J O.
0 reviews
0 helpful votes
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I HOPE THE EXTRA ADDITIONS AMONG THE STANDARD ARRANGEMENT LIVES UP TO EXPECTATIONS - I WILL REPORT BACK TO YOU ON THE RESULT!

All satisfactory

Date of experience: February 15, 2017
Bonnie D.
0 reviews
0 helpful votes
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This was a Christmas arrangement
February 15, 2017

This was a Christmas arrangement. It was very nice and my mother with severe altheimzers loved them.

Date of experience: February 14, 2017
California
1 review
2 helpful votes
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This is a scam. I was charged $100 more than my order indicated, and the flowers never showed up. When I placed the order, it said I would receive an email receipt, which I did not. Their customer service line was inactive, so I could not get through to a rep to sort out the problem. I should have been smarter, but I am glad to know that I should avoid this site going forward. I was robbed by this site.

Date of experience: February 14, 2017
CustomerService -. — JustFlowers Rep
over a year old

Ryan A., we are here to help. Can you please kindly provide your seven digit order number.

Georgia
1 review
2 helpful votes
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Ruined Valentine's Day
February 15, 2017

I made an order of over $150 dollars with guaranteed delivery on Valentine's day. I am out of town and wanted to do something thoughtful for my fiance... Thank you so much JustFlowers for proving all the other people with negative reviews correct. I will never use this service again and would advise anyone reading this to not as well. I personally love the fact that a machine called me at 8pm saying my delivery didn't happen on the day it was supposed to happen leaving me no time to make other arrangements. Horrible company that shouldn't be in the business of anything dealing with caring.

Date of experience: February 14, 2017
CustomerService -. — JustFlowers Rep
over a year old

Matt N., we are here to help. Can you please kindly provide your seven digit order number.

Mary J.
0 reviews
0 helpful votes
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Great
February 15, 2017

Great

Date of experience: February 14, 2017
Bradley F.
0 reviews
0 helpful votes
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Efficient and easy
February 14, 2017

Efficient and easy

Date of experience: February 14, 2017
Carolyn S.
0 reviews
0 helpful votes
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You ask for feedback two months after delivery?
February 14, 2017

You ask for feedback two months after delivery?

Date of experience: February 14, 2017
Inger N.
0 reviews
0 helpful votes
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Used JustFlowers for years
February 13, 2017

Used JustFlowers for years. Always pleased!

Date of experience: February 13, 2017
Jone S.
0 reviews
0 helpful votes
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Happy and satisfied customer
February 13, 2017

Happy and satisfied customer.

Date of experience: February 13, 2017
Beverly S.
0 reviews
0 helpful votes
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No comment
February 13, 2017

No comment

Date of experience: February 13, 2017
Linda S.
0 reviews
0 helpful votes
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Decidedly simple and efficient
February 13, 2017

Decidedly simple and efficient.

Date of experience: February 13, 2017
Robert L.
0 reviews
0 helpful votes
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Easy web site to navigate
February 13, 2017

Easy web site to navigate. Great on line service. On line was easy and the flowers looked great. Thank You

Date of experience: February 13, 2017
Stephen G.
0 reviews
0 helpful votes
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Please be advised we will no longer be ordering items sent to Jackson Avenue due to the death of intended recipient. I would appreciate being removed from all communication ie. PHONE, E-MAILS, OR ANY CORRESPONDENCE regarding this person.
Thank you,
Concetta Hutter

Date of experience: February 12, 2017
Harry W.
0 reviews
0 helpful votes
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Well done!
February 13, 2017

Well done!

Date of experience: February 12, 2017
Judy L.
0 reviews
0 helpful votes
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Since my budget is limited this year you had the best deal with your discounts. Would not have placed an order with anyone had I not received the discounts. Will be attending a gathering at delivery address so I will be able to see the arrangement and it will let me know if I would like to use you again.
Went to dinner party. Actually had to ask my friends if they received the bouquet since I didn't see it. Thankfully I asked for the delivery a day early since they delivered it a day late. Also it was only half the size it should have been and did not look like the picture at all. Have a dispute in with my credit card company since they did not want to give me even 50% off (only $7.00). Would never use them again.

Date of experience: February 12, 2017
Cathy V.
0 reviews
0 helpful votes
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No comment
February 12, 2017

No comment

Date of experience: February 12, 2017

From the business

Send Flowers from Just Flowers.com- We have beautiful flowers available for same day florist flower delivery. Send Flowers and gifts at Just Flowers dot com.


justflowers.com
West Hollywood, CA, United States