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JustFlowers

3.7

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JustFlowers Reviews Summary

JustFlowers has a rating of 3.7 stars from 5,870 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustFlowers most frequently mention beautiful arrangement and timely manner. JustFlowers ranks 4th among Flower Delivery sites.

service
244
value
228
shipping
218
returns
173
quality
205
This company responds to reviews on average within 0 days

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Michele S.
0 reviews
0 helpful votes
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Would be nice to be able to pay in my own currency... CAD

Overall good service, didn't arrive when expected...

Thank you for the questionnaire.
Kind regards, Michele

Date of experience: March 18, 2017
Steve H.
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A little pricy
March 18, 2017

A little pricy. Prices should include delivery there should be no handling charges.

The person that received the flowers left the hospital the day of (Friday or Thursday). He didn't get the flowers at home until Monday sometime.

Date of experience: March 18, 2017
Phyllis A.
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I have been very pleased with the flowers I have sent in the past. On January 16,2017, I requested a bouquet to be sent to my sister in a nursing home type facility in another part of the state and paid for an upgraded bouquet. However, when I received a picture from her daughter, it did not appear to have any more than the basic bouquet. I appreciate this opportunity to respond. I assume that there was a miscommunication between Just Flowers and the florist in Alexandria, VA. Therefore, I will not choose to upgrade again, even though I have been satisfied with Just Flowers in the past.

Date of experience: March 18, 2017
Joan W.
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I was completely satisfied
March 18, 2017

I was completely satisfied.

Date of experience: March 18, 2017
Matthew H.
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Found the perfect birthday arrangement just within only a few clicks!

Date of experience: March 17, 2017
Hawaii
1 review
1 helpful vote
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I ordered a large 'basket' of flowers for my mother in laws birthday - she received a cheap clear glass vase and more 'greens' than flowers. For $75 I could have made 5 vases of flowers and gotten cheap glass vase from the Dollar store.

Date of experience: March 16, 2017
CustomerService -. — JustFlowers Rep
over a year old

Laura, we are here to help. Can you please provide your seven digit order number.
1 day ago

John B.
0 reviews
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Very nice arrangement
March 16, 2017

Very nice arrangement. It appeared larger on the website. Gets pretty pricey by the time you add in the taxes and delivery fees.

Date of experience: March 16, 2017
Michael J.
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The picture that you depict on your web page is NOT what you get with your order! SCAM!

Date of experience: March 15, 2017
California
2 reviews
2 helpful votes
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Don't Order Here!
March 15, 2017

After promising a GUARANTEED delivery date, the flowers were then delivered 2 days after said day. Once the flowers were delivered, they did not resemble the bouquet I ordered at ALL. I have attached a photo below. They apologized and offered me $10 back. $10 for a bouquet that I paid $55 for, and really looks like it cost about $15. To say I'm disappointed would be an understatement at this point. I will never use them again, and I don't recommend anyone else using them either.

Date of experience: March 15, 2017
CustomerService -. — JustFlowers Rep
over a year old

Tiffany, we are here to help. Can you please provide your seven digit order number.

elena m.
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First in flowers always delivers fresh flowers on time. Thank you

Date of experience: March 15, 2017
sabrina C.
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The flowers were beautiful!
March 15, 2017

The flowers were beautiful! Thank you

Date of experience: March 14, 2017
A P.
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Easier than expected
March 14, 2017

Easier than expected

Date of experience: March 14, 2017
Sheryl B.
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Beautiful choices and good prices
March 14, 2017

Beautiful choices and good prices

Date of experience: March 14, 2017
Julia M.
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NEVER been disappointed in JustFlowers.com
March 14, 2017

NEVER been disappointed in JustFlowers.com. Orders have always been beautiful and delivered on time. The plant I originally ordered was not in season & was replaced by your staff with an even more wonderful plant. Thank you, JustFlowers.com folks for making my daughters birthday one of the best. She is a plant lover and was sooooooo surprised. She lives in Florida and I'm in Texas so, thank you again. Julia

Date of experience: March 14, 2017
Mark G.
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Great choice, so easy
March 14, 2017

Great choice, so easy.

Date of experience: March 14, 2017
Dawn O.
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Have ordered from you several times in the past. Always seems to be well received. This time I received a polite call to let me know that the types of flowers needed to be changed. I gave my okay, however in the end, I was not as happy with what was sent. (My daughter sent me pictures.) However, I do know the weather was very bad that day, and perhaps some flowers were not available for the arrangement. I do wish it could have been a little prettier, but overall, I was reasonably satisfied, though the cost was a bit high.

Date of experience: March 14, 2017
Catherine F.
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My daughter said the flowers were beautiful
March 14, 2017

My daughter said the flowers were beautiful. Many thanks.

Date of experience: March 14, 2017
Alex L.
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I had no phone number for a residential address, so the site held up the order until I invented one. I tried to use PayPal - originally a choice - but that disappeared when I went to pay for it. This is not a user friendly site; look around there may be better ones.

Date of experience: March 14, 2017
jeremiah I.
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On time, flowers not really as shown, but ok
March 13, 2017

On time, flowers not really as shown, but ok

Date of experience: March 13, 2017
Brenda A.
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Order came day after needed it delivered
March 13, 2017

Order came day after needed it delivered. Said was guaranteed by date requested.

Date of experience: March 13, 2017

From the business

Send Flowers from Just Flowers.com- We have beautiful flowers available for same day florist flower delivery. Send Flowers and gifts at Just Flowers dot com.


justflowers.com
West Hollywood, CA, United States