Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of JustFlowers

JustFlowers

3.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate JustFlowers?
grey stargrey stargrey stargrey stargrey star

JustFlowers Reviews Summary

JustFlowers has a rating of 3.7 stars from 5,867 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustFlowers most frequently mention beautiful arrangement and timely manner. JustFlowers ranks 4th among Flower Delivery sites.

service
244
value
228
shipping
218
returns
173
quality
205
This company responds to reviews on average within 0 days

Instant Feedback

112,101 reviews

We monitor reviews for authenticity

Switzerland
1 review
0 helpful votes
Follow Thuy G.
Unfollow Thuy G.
Share Review
Report Review

Fraudulent business
September 4, 2017

They charged me $158 for funeral flowers that were never delivered. Don't use these guys, they are scammers of the worst kind.

Date of experience: September 4, 2017
CustomerService -. — JustFlowers Rep
over a year old

Thuy Grimes,

Your order was was delivered to the flower room at the funeral home at 930AM on September 2nd at 930AM. Please contact the funeral home if you have any further questions regarding the delivery.

California
1 review
0 helpful votes
Follow Alli M.
Unfollow Alli M.
Share Review
Report Review

Avoid at all costs
September 1, 2017

The bouquet that was delivered is the worst, ugliest, pathetic excuse for a bouquet I have ever seen. It bears no resemblance to the picture of the flowers I paid for.
When I called custumer service, they refused to give me a refund. At the moment I have been on the phone with them for 34 minutes and have been put on hold for the fourth time. Do not use.

Date of experience: September 1, 2017
CustomerService -. — JustFlowers Rep
over a year old

Alli M., we are here to help. Can you please kindly provide your seven digit order number.

Wayne A.
0 reviews
0 helpful votes
Follow Wayne A.
Unfollow Wayne A.
Share Review
Report Review

Really beautiful bouquet
July 31, 2017

Really beautiful bouquet. Well worth the price

Date of experience: July 31, 2017
Marilyn P.
0 reviews
0 helpful votes
Follow Marilyn P.
Unfollow Marilyn P.
Share Review
Report Review

It was quick and easy
July 31, 2017

It was quick and easy. I hope the flower/plant basket looks much like the picture. I have had issues with other on line flower companies where it wasn't even close.

Date of experience: July 30, 2017
Reana B.
0 reviews
0 helpful votes
Follow Reana B.
Unfollow Reana B.
Share Review
Report Review

Its quite a bit expensive with the exchange rate. Not that expensive in Canada

Date of experience: July 30, 2017
Abdullatif G.
0 reviews
0 helpful votes
Follow Abdullatif G.
Unfollow Abdullatif G.
Share Review
Report Review

Excellent service..
July 30, 2017

Excellent service. I can always depend on justflowers.com to save the day for me. My daughter is studying in the USA and to keep her feel close to home, justflowers.com was always there to save the day

Date of experience: July 30, 2017
Freda K.
0 reviews
0 helpful votes
Follow Freda K.
Unfollow Freda K.
Share Review
Report Review

Flowers were lovely, had a lingering scent and much appreciated by the lady receiving them.

Date of experience: July 30, 2017
Laura M.
0 reviews
0 helpful votes
Follow Laura M.
Unfollow Laura M.
Share Review
Report Review

I Don't like how the shipping charges don't show until your about to check out. $12 for shipping is pretty high. It was also delivered a day late and it was a completely different flower arrangement than I ordered. Very disappointed.

Date of experience: July 29, 2017
Calvin M.
0 reviews
0 helpful votes
Follow Calvin M.
Unfollow Calvin M.
Share Review
Report Review

The whole process of ordering online to the delivery time was great.

Date of experience: July 28, 2017
Sharon M.
0 reviews
0 helpful votes
Follow Sharon M.
Unfollow Sharon M.
Share Review
Report Review

The person who received the flowers said they were very fresh and the colors were vibrant. She was very pleased!
Thank you, Sharon

Date of experience: July 28, 2017
annette P.
0 reviews
0 helpful votes
Follow annette P.
Unfollow annette P.
Share Review
Report Review

Lovely selection of flowers and gifts
July 28, 2017

Lovely selection of flowers and gifts. Very eay to navigate site.

Date of experience: July 28, 2017
Penalope J.
0 reviews
0 helpful votes
Follow Penalope J.
Unfollow Penalope J.
Share Review
Report Review

Order had been requested for (and been confirmed online) for same-day delivery. A week later, it still had not been delivered. Called to find out what was going on. No one had a clue. Insisted on an answer. After JustFlowers did some checking around, was finally informed that the florist they used didn't have the item I ordered available, so just didn't deliver anything and also didn't bother to notify them or me of the problem. My card was charged immediately for flowers that would NEVER have been delivered anywhere, if I hadn't followup to ask what was going on. I found the lack of communication between JustFlowers and the florist they used for my order to be totally unacceptable. As a final note on this, for my original order, I tried to apply an online coupon that turned out to be only eligible for a higher priced item, but was still granted $5 off, hence the 2 stars for price.

Date of experience: July 27, 2017
Nancy D.
0 reviews
0 helpful votes
Follow Nancy D.
Unfollow Nancy D.
Share Review
Report Review

I hope that they are beautiful so that I can justify my ratings for your shop.

Date of experience: July 27, 2017
Larry W.
0 reviews
0 helpful votes
Follow Larry W.
Unfollow Larry W.
Share Review
Report Review

Terrific
July 27, 2017

Terrific. Easy.

Date of experience: July 27, 2017
Virginia L.
0 reviews
0 helpful votes
Follow Virginia L.
Unfollow Virginia L.
Share Review
Report Review

Have used you before and I was satisfied, but this time the flowers were not delivered on time. Arrived the day after the memorial service.

Date of experience: July 27, 2017
Tangela R.
0 reviews
0 helpful votes
Follow Tangela R.
Unfollow Tangela R.
Share Review
Report Review

I appreciate the opportunity to ship same day to California. This was the only site that allowed this to happen!

Date of experience: July 26, 2017
Sandra N.
0 reviews
0 helpful votes
Follow Sandra N.
Unfollow Sandra N.
Share Review
Report Review

Worst flower experience ever
July 26, 2017

Worst flower experience ever. My flowers didn't arrive until one week after they were suppose to be delivered. The only reason they got delivered at all was because I called to find out about delivery, still they were delivered after the call two days later than they were suppose too.
Only gave one star because couldn't figure out how to give none.
Never will order again or recommend your company.

Date of experience: July 25, 2017
louise S.
0 reviews
0 helpful votes
Follow louise S.
Unfollow louise S.
Share Review
Report Review

Thanks for being so easy to use...
July 25, 2017

Thanks for being so easy to use... our daughter-in-law LOVED the planter!

Date of experience: July 25, 2017
Paulette M.
0 reviews
0 helpful votes
Follow Paulette M.
Unfollow Paulette M.
Share Review
Report Review

Easy!
July 25, 2017

Easy! I would have liked to see the complete order information on the last page before completing the order.

Date of experience: July 25, 2017
William R.
0 reviews
0 helpful votes
Follow William R.
Unfollow William R.
Share Review
Report Review

$30 in "fees" on a $55 order is excessive, to say the least, especially a $13 "handling fee". The flowers may be gorgeous, but in good conscience I cannot recommend this florist to others because of the "fees" charged.

Date of experience: July 25, 2017

From the business

Send Flowers from Just Flowers.com- We have beautiful flowers available for same day florist flower delivery. Send Flowers and gifts at Just Flowers dot com.


justflowers.com
West Hollywood, CA, United States