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JustFlowers

3.5

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JustFlowers Reviews Summary

JustFlowers has a rating of 3.5 stars from 5,864 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustFlowers most frequently mention beautiful arrangement and timely manner. JustFlowers ranks 4th among Flower Delivery sites.

service
244
value
228
shipping
218
returns
173
quality
205
This company responds to reviews on average within 1 day

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112,101 reviews

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Christina M.
0 reviews
0 helpful votes
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Have no problems. People loved the flowers or fruit I have sent them.

Date of experience: May 28, 2018
Sara L.
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Easy
May 28, 2018

Easy
My friend sent me a picture of the flowers I sent her. They were beautiful but I noticed the Happy Birthday balloons were missing. I called Justflowers and they were very easy to work with. My friend had her balloons delivered within an hour! I will continue to order from Justflowers. It is so easy, the service is reliable and the flowers and prices are good.

Date of experience: May 28, 2018
Sheila N.
0 reviews
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Always a pleasure to send flowers with your company.

Date of experience: May 28, 2018
michael l.
0 reviews
0 helpful votes
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Convienient
May 28, 2018

Convienient

Date of experience: May 28, 2018
Karen V.
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I'm never disappointed in the flowers I send.

Date of experience: May 28, 2018
Jennifer d.
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Huge assortment and price range
May 28, 2018

Huge assortment and price range. Easy to navigate throughout the process. Help is available immediately if needed. For Canada customers it is costly. Some places are hard to deliver too but they make it as soon as they can. They inform you as well. The only thing I would have liked was to be sent the response of the recipient. I don't hear from my grandma that often as she has trouble hearing and seeing.

Date of experience: May 28, 2018
Sharon E.
0 reviews
0 helpful votes
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I was promised delivery on my mother's birthday May 26 -the order was delivered on May 19

Date of experience: May 28, 2018
Sandra M.
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Always a great service
May 27, 2018

Always a great service. These were for my sister over in Tenn. They were beautiful and she was thrilled...have used you in the past and love your service. Will use you in the future.

Date of experience: May 27, 2018
JR N.
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Delivery is always 1-2 days later than estimated/promised. You need more accurate delivery times or force your supplies to deliver when stated it will be delivered by. It makes the sender look like we forgot the event when all we did was order from the wrong company.

Date of experience: May 26, 2018
Laura V.
0 reviews
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Had a lot of nice arrangements to look at
May 26, 2018

Had a lot of nice arrangements to look at. All Beautiful. It was easy to Oder and check out. Thank You

Date of experience: May 26, 2018
Patricia G.
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Easy to process order
May 26, 2018

Easy to process order. Prompt delivery. Beautiful flowers.

Date of experience: May 26, 2018
Massachusetts
1 review
1 helpful vote
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Order flowers from Just Flowers.com. On Saturday May 12 before Mothers Day. Incorrect flowers were delivered on the Tuesday after. Not only were they not the right flowers delivered on the wrong day the flowers were left outside in the rain. Have been in contact with 6 different people at Justflowers + the only returns they will give me in $15.00 on a 102.23 order. DO NOT ORDER FROM THIS UNSCRUPULOUS BUSINESS

Date of experience: May 25, 2018
CustomerService -. — JustFlowers Rep
over a year old

Mamie, we are here to help. Can you please provide your seven digit order number.

Nevada
1 review
0 helpful votes
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I ordered flowers for Mothers Day. That was a Sunday. I received them Wednesday dead. Florist it was subbed to said they would send flowers again and refund since 5 days late. I picked up flowers myself and was told by florist that she paid JustFlowers also so i can be refunded. I still have no refund and no Call back telling me when. DO NOT USE JUSTFLOWERS.

Date of experience: May 25, 2018
CustomerService -. — JustFlowers Rep
over a year old

Antonio, we are here to help. Can you please provide your seven digit order number.

David R.
0 reviews
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Quick, simple, efficient service which is especially useful for overseas residents.

Date of experience: May 25, 2018
Howard N.
0 reviews
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Very pleased with the service
May 25, 2018

Very pleased with the service.

Date of experience: May 25, 2018
Elena S.
0 reviews
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Easy, helpful and quick
May 25, 2018

Easy, helpful and quick.

Date of experience: May 25, 2018
Arizona
1 review
0 helpful votes
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I ordered flowers for my Mother-In-Law for Mother's Day from Just Flowers. They never arrived. On Monday I canceled the order. On Tuesday they delivered my canceled order. My Mother-In-Law and I were so infuriated that I made a complaint to the BBB and demanded a refund. Their response was that they don't make refunds for flowers that were delivered. I didn't want them delivered and since when is Mother's Day on a Tuesday? I am refusing to settle with the BBB until I get my refund which will be a black eye on Just Flowers. Please don't buy flowers from Just Flowers. They are inept to do business and need to be put out of business. Please don't let your special occasion be spoiled by Just Flowers. Use any other florist but Just Flowers. You will be happy you did.

Date of experience: May 24, 2018
CustomerService -. — JustFlowers Rep
over a year old

Robert, we are here to help. Can you please provide your seven digit order number?

New Hampshire
1 review
1 helpful vote
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I went to order my mother flowers for Mother's Day. While on the Just Flowers site, I got a question mark and they asked me to re-enter all my information, which I did and received a confirmation notice for one order. On my credit card, Just Flowers charged me twice (same amount). Apparently, I did not need to re-enter the information and they sent two sets of flowers to my mother. I told them that I would not pay for two flowers and they refused to back this off my credit card. I have disputed their idiot error with my credit card company. Will never use them again!

Date of experience: May 24, 2018
CustomerService -. — JustFlowers Rep
over a year old

Anita, we are here to help. Can you please provide your seven digit order number?

France
1 review
1 helpful vote
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Ordered flowers on May 12 to be delivered to my mother for Mother's Day on May 13. The website guaranteed flowers would be delivered for Mother's Day. The flowers were never delivered, I persistently tried to contact them only to meet voice mails and receive no answer to my emails. Finally I filed a complaint with Norton to get my money back, but because Just Flowers took so long to reply, the exchange rates changed and I am now out a significant amount of money despite the partial refund. Unacceptable and a total scam!

Date of experience: May 24, 2018
CustomerService -. — JustFlowers Rep
over a year old

Chantal, we are here to help. Can you please provide your seven digit order number?

duane a.
0 reviews
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Satisfied
May 24, 2018

Satisfied.

Date of experience: May 24, 2018

From the business

Send Flowers from Just Flowers.com- We have beautiful flowers available for same day florist flower delivery. Send Flowers and gifts at Just Flowers dot com.


justflowers.com
West Hollywood, CA, United States