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JustFlowers

3.5

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JustFlowers Reviews Summary

JustFlowers has a rating of 3.5 stars from 5,864 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustFlowers most frequently mention beautiful arrangement and timely manner. JustFlowers ranks 4th among Flower Delivery sites.

service
244
value
228
shipping
218
returns
173
quality
205
This company responds to reviews on average within 1 day

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112,101 reviews

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JoAnn M.
0 reviews
0 helpful votes
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Nice variety
June 4, 2018

Nice variety. Easy to place an order. Delivered to my daughter on time as promised. Flowers lasted.

Date of experience: June 4, 2018
Michael H.
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Have always come through
June 3, 2018

Have always come through

Date of experience: June 3, 2018
Lisa B.
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You are terrible at unsubscribing and please stop with the harassing phone calls.

Date of experience: June 2, 2018
Christine C.
0 reviews
0 helpful votes
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Okay I guess?.?
June 2, 2018

Okay I guess?.?

Date of experience: June 2, 2018
Carolyn Z.
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Have always had very good service and the person receiving the flowers is in a nursing home loves
Them and can not wait to show them off.

Date of experience: June 1, 2018
Elizabeth B.
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Thanks for a great website!
June 1, 2018

Thanks for a great website! It's very well designed and is nicely user-friendly. The flowers were gorgeous and just what I ordered. Thank you so much!

Date of experience: June 1, 2018
LE M.
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I love that your site is easy to use and to get around.

Date of experience: May 31, 2018
Ohio
1 review
0 helpful votes
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I ordered flowers for a funeral. Not only was it was not what I ordered, it was half the size, had an off color in it, cheap, and it came during the funeral! I even put a rush delivery on it. My family was sooooo embarrassed by this pitiful arrangement. I WANT ALL OF MY MONEY BACK! NEVER, NEVER WILL I USE THIS COMPANY AGSIN.

Date of experience: May 31, 2018
CustomerService -. — JustFlowers Rep
over a year old

Stephanie, we are here to help. Can you please provide your seven-digit order number.

Fatma K.
0 reviews
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Easy to order, but I didn't see a discount code to type in to get a discount.

Date of experience: May 31, 2018
Debra F.
0 reviews
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The flowers were very nice
May 31, 2018

The flowers were very nice.

Date of experience: May 31, 2018
Rachel P.
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Flowers are always gorgeous!
May 31, 2018

Flowers are always gorgeous!

Date of experience: May 30, 2018
Germany
1 review
0 helpful votes
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I ordered a basket if red roses and received a single orchid in a pot. Also was delivered a day late. I was not given a discount for wrong order or a refund on delivery a day late.

Date of experience: May 30, 2018
CustomerService -. — JustFlowers Rep
over a year old

Dawn, we are here to help. Can you please provide your seven-digit order number.

DThompson B.
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This all depends on what the arrangement looks like when my sister gets it tomorrow & if it looks like the flowers & vase as shown in the photograph.

**** My sister confirmed they received the flowers which were fresh & close to what saw in your photograph.THey were pleased as was I.

Date of experience: May 29, 2018
Dena T.
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The online experience was not great
May 29, 2018

The online experience was not great. Had some problems with the site - ordering took a lot of time. It seemed that if you order more than one item and/or you are ordering for yourself, the site has a problem!
Need to fix that!

Date of experience: May 29, 2018
Tina N.
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The balloons only lasted a day or 2
May 29, 2018

The balloons only lasted a day or 2

Date of experience: May 29, 2018
Virginia
1 review
0 helpful votes
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I ordered flowers for my Mom's 80th birthday because none of her kids could be there with her on her birthday. Her b-day is May 28th, Memorial Day which of course is a holiday. I ordered the flowers about a week in advance. Throughout the ordering process there was nothing stated about them not being able to deliver on a holiday. The order went through fine. Then this evening, on My Mom's birthday, I get a call from a customer service rep at Flowers.com telling me that they weren't able to find a florist in her area that could deliver on Memorial day. I said maybe you should have told me that when I placed the order, because this is inexcusable. They actually suggested they could call my mother and explain why she didn't get her flowers! Really? First of all she didn't KNOW she was getting flowers. They finally agreed to a full refund and cancelled the order. But if they were worth their salt they would have sent the flowers tomorrow anyway AND refunded me. They seem a little shady. Wouldn't use them again.

Date of experience: May 28, 2018
CustomerService -. — JustFlowers Rep
over a year old

Patty, we are here to help. Can you please provide your seven-digit order number.

Barb R.
0 reviews
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It was easy and user friendly...
May 28, 2018

It was easy and user friendly... And they delivered for me on a day where another florist I tried to use wasn't available for the day I needed. So you came thru for me in a pinch. Thanks

Date of experience: May 28, 2018
Jim a.
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They were beautiful and loved by receiver
May 28, 2018

They were beautiful and loved by receiver.

Date of experience: May 28, 2018
ngb U.
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The flowers that arrived were very satisfactory. However, I paid for same day delivery and the flowers did not arrive until the next day. That was after phone calls asking where the flowers were and why they were not delivered on time.

Date of experience: May 28, 2018
Gail N.
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Good way to order for long distance delivery.

Date of experience: May 28, 2018

From the business

Send Flowers from Just Flowers.com- We have beautiful flowers available for same day florist flower delivery. Send Flowers and gifts at Just Flowers dot com.


justflowers.com
West Hollywood, CA, United States