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The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
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Frustrating experience with offers ie free shipping then co takes away then new rules, need to spend more, too misleading.
Easy to order
Merchandise not look same as in order catalogs
Impossible to return since have to send back to China. $29.95, more than the Merchandise cost
95
Glad I only bought clothes on sale since the quality wasn't there for full price. Sizes were not consistent. A few items really different fit so i gave them away. Additionally and more importantly- i only ordered clothes in stock and it took WEEKS and WEEKS to get items. I will not be a returning customer.
Great prices, hopefully the clothes will have some quality
Great Savings & experience very easy to place the order.
The dress I bought doesn't look anything like the picture. So I guess I just wasted my money..
Web site doesn't want to take coupons for discount.
I was satisfied with the easy ordering, however the delay in receiving was the only issue, however it is understandable. Thank you!
Because of error, had to change order. Still waiting for permission to
return items and get correct size and repaired shoes. I sent pictures of the order as requested. Still waiting for completion of the order.
Because of error, had to quickly change order and it was changed! Great job!
I was shown an offer for a discount as I began to check out - but then it disappeared, and I couldn't get the new customer discount either. Disappointing. When the merchandise arrived, i was not at all satisfied with the quality. I will not be ordering again.
I was shown an offer for a discount as I began to check out - but then it disappeared, and I couldn't get the new customer discount either. Disappointing. We'll see how satisfied I am with your merchandise, and how easy it is to return, if I'm not satisfied. I would like to give a good review to your company if the merchandise and service are good.
Still waiting on a delivery over all very pleased
With my purchase
I usually prefer to buy from a store because I can try it on to see how it looks and if it fits properly. This dress is entirely too tight in the bust for a size L, but I'm a seamstress so I plan to fix it if I can find a fabric to match.
Jumper arrived & was very nice, hope the leggings will be good to cheers
Quick and easy. Hard to choose because so many beautiful things. Very hard to track because numbers sent that weren't tracking orders but after several emails, got it straightened out. Beautiful clothes
Do not carry enough plus sizes. Since when is a size 14 a plus size?
There is a size chart under the product details of each item. We recommend you check the details measurement to better determine your ideal size because sizing varies between our items.
If the size of the requested item is not the same as the ones stated on our size chart, then would you please send us the photos of the real item with size measurement for checking? You can send it to our customer service team.
Please be noted that as all the dimensions are measured manually, it is not deemed as wrong if the deviation is 1~3cm.
If you have questions about your order, please contact us by email at [email protected] or by chat online.
Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Have had trouble with returns from this company. Kind of jaded my opinion of JFN.
Receiver was delighted and satisfied with this top.
Shopping was easy, however, product ready to be shipped as well as delivery was longer than anticipated.
The experience was very disappointing because I received the item late.
It was easy shopping and the presentation of your products was nice.
Shopping is always easy online, and the fashions are lovely! This latest purchase is no exception.
It's easy to shop online with JFN. I love the styles!
It was easy to shop online with JustFashionNow. Great products and service.
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


Before you check out, you can write down the code number first. We are sorry for the inconvenience.
Thank you for your feedback. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments. We have been paying attention to the quality issue and we will make a big change soon.
If you have questions about your order, please contact us by email at [email protected] or by chat online.
Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!