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JustFashionNow

2.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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JustFashionNow Reviews Summary

The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,773
value
477
shipping
466
returns
286
quality
6,956
This company does not typically respond to reviews

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122,391 reviews

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Washington
1 review
0 helpful votes
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Love the items
August 18, 2022

Very good, nice quality, perfect fit of items, except shoes were too loose.

Date of experience: August 18, 2022
Massachusetts
1 review
0 helpful votes
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You noticed that I mistakenly ordered twice. You picked up the error and refunded my money.
My experience was good with the company. However, the product (sandals) were not well made.
The size also was larger than I expected it to be.

Date of experience: August 18, 2022

Easy so far
July 19, 2022
Previous review

Easy so far

Date of experience: July 19, 2022
North Dakota
1 review
0 helpful votes
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Sizes
September 17, 2022
Updated review

Found the choices as a good variety. Not very clear on sizes and fabric type. I have never measured my shoulders to buy clothing before. It is not a very good measure of my size. None of the items fit. I want to return them and get my money back.

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 18, 2022
Miss W. JustFashionNow Rep
over a year old

You can follow the below steps to submit your return request on our website.

How to Make Your Return:

Step1: Use your computer to visit our website, and then click here "Tracking Order" or the feature at the bottom menu of our home page
Step2: Enter your Email Address and Order Number.
Step3: Click the button VIEW DETAIL and you will see a "Return" button for each specific item.
Step4: Select the reason for your return or describe the issue accordingly.

After you finish the return request and you will get authorization from us by email with a label with our return address within 48H.

Note: If you submit a return application on your mobile phone or tablet, it is hidden in the three small dots at the bottom left of the product, you need to click on it to see it.


Found the choices as a good variety
August 18, 2022
Previous review

Found the choices as a good variety. Not very clear on sizes and fabric type.

Date of experience: July 19, 2022
Vermont
1 review
0 helpful votes
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I want to return all garments purchased
September 17, 2022
Updated review

Poor quality, inaccurate sizing, lengthy delivery time

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 18, 2022
Miss W. JustFashionNow Rep
over a year old

Thank you for your feedback and sorry for the inconvenience. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments. We have been paying attention to the quality issue and we will make a big change soon.

If you have questions about your order, please contact us by email at [email protected] or by chat online.
Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!


Easy and very organized
July 19, 2022
Previous review

Easy and very organized

Date of experience: July 19, 2022
Indiana
1 review
0 helpful votes
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Items were nothing like the pictures
August 18, 2022
Updated review

Order was timely and emails were sent so I could track the items.

Date of experience: August 18, 2022

It went gppd
July 19, 2022
Previous review

It went gppd

Date of experience: July 19, 2022

WOULD LIKE TO SEE MY ORDER IN 8 DAYS
June 16, 2022
Previous review

WOULD LIKE TO SEE MY ORDER IN 8 DAYS

Date of experience: June 16, 2022

Margaret
March 30, 2022
Previous review

Good - shipping took a month on one item. I hope it fits

Date of experience: March 30, 2022
Nebraska
1 review
0 helpful votes
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Disappointing
September 17, 2022
Updated review

I like the designs and the fabrics, but the sizes are odd. Only one item actually fit; all others were way too big and too long. The return policy is lousy so I won't be ordering any more from this website.

Date of experience: August 18, 2022

Love the choices
July 19, 2022
Previous review

Love the choices - and having each item shown so clearly.

Date of experience: July 18, 2022
Texas
1 review
0 helpful votes
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Great prices, cute clothes
August 18, 2022

Great styles and prices, I really love the cute clothes and appreciate the affordable prices, it helps when you're on a tight budget

Date of experience: August 18, 2022
Maryland
1 review
0 helpful votes
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Thrilled
August 18, 2022
Updated review

First time, became anxious during the wait-time, but well worth the wait!

Date of experience: August 18, 2022

First time, will wait to evaluate merchandise
August 18, 2022
Previous review

First time, will wait to evaluate merchandise.

Date of experience: July 19, 2022
Missouri
1 review
0 helpful votes
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Quality is not what I expected and delivery time is something I will do again.

Date of experience: August 18, 2022

You have a beautiful and excellent selection of clothes
July 18, 2022
Previous review

You have a beautiful and excellent selection of clothes.

Date of experience: July 18, 2022
Oregon
1 review
0 helpful votes
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Loved most of myitems
August 18, 2022

Fast and easy. Got here quickly. The size charts were great

Date of experience: August 17, 2022
New Hampshire
1 review
0 helpful votes
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Good quality merchandise
August 17, 2022

The items I ordered are of really decent quality for short money!

Date of experience: August 17, 2022
Indiana
1 review
0 helpful votes
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Poor quality
September 16, 2022

What you see is not what you get. The items are totally different then what is shown in the picture.

Date of experience: August 17, 2022
Virginia
2 reviews
0 helpful votes
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Not what I expected.
September 16, 2022
Updated review

I found a dress I liked and it took an hour to find it again. I ordered out and I'm very disappointed in the fabric and quality.

Date of experience: August 17, 2022

I found a dress I liked and it took an hour to find...
July 18, 2022
Previous review

I found a dress I liked and it took an hour to find it again.

Date of experience: July 18, 2022
California
2 reviews
0 helpful votes
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Love the prices
August 17, 2022
Updated review

Easy website, good prices. Clothes do run a little big. I usually wear a large to XL and most things have been too big. But the quality is great.

Date of experience: August 17, 2022

Good prices easy website
July 9, 2022
Previous review

Good prices easy website

Date of experience: July 9, 2022
Ohio
3 reviews
0 helpful votes
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Great site
August 17, 2022
Updated review

Love all of your clothes. Beautiful designs and colors. Thank you.

Date of experience: August 17, 2022

Beautiful choices
May 12, 2022
Previous review

Beautiful choices. Lovely styles. Pleasant to look at all the lovely choices.

Date of experience: May 12, 2022
GB
1 review
0 helpful votes
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YUMMY CLOTHES
August 17, 2022

A return to search link would be useful! Otherwise very goo

Date of experience: August 17, 2022
Hawaii
1 review
0 helpful votes
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My dresses
August 17, 2022

Great quality for price but shipping is a little slow

Date of experience: August 16, 2022
Illinois
1 review
0 helpful votes
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Dresses and top
August 17, 2022

I love the design and colors of the dresses and the top.
The sizes were not perfect even after I checked my measurements with the size chart for each item. And it would really help if the size chart was consistent for all the items for sale.
Most of this order will need to be returned unless I decide to do some of the alterations that are needed.

Date of experience: August 16, 2022
California
1 review
0 helpful votes
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First purchase
September 16, 2022
Updated review

My 1st purchase, I ordered 3 different articles. Two were very nice, fit according to size and washed well. The "green " article didn't fit well, was too large and the shorts didn't hang well. I was offered a total refund, but would have to wait probably 2-3 months for the return to be mailed to China, accepted and the payment to be returned to my account from China. The second option was a return of the article locally and have a return of 15% of the price. I chose the second option, but since the purchase was mailed locally why couldn't I return it there for a full refund.

Date of experience: August 16, 2022

Large selection
July 17, 2022
Previous review

Large selection

Date of experience: July 17, 2022
Canada
1 review
0 helpful votes
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Dog patterns (ie schnauzers)
August 16, 2022
Updated review

Really like colours and patterns. Would like to see Dog designs- like Schnauzers, small dogs, puppies as well

Date of experience: August 16, 2022

Too many beautiful clothes to choose
June 13, 2022
Previous review

Too many beautiful clothes to choose.

Date of experience: June 13, 2022

From the business

JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


justfashionnow.com
Rayleigh, Essex, United Kingdom
+346
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