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JustFashionNow Reviews Summary
The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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I was trying to cancel and Item that I marked the wrong size, but, I couldn't change the size and didn't want to go through all the pages to reorder. If at all possible, the item is Sub-Order:******* Size Small, I need xxl, hopefully it can be changed or cancelled. Thank you. Emma McCabe
Satisfied with services
Happy with goods and services
Satisfied with services.
Easy online shopping facility
Good.thank you. Quick. Quality equals price paid...
Super quick and fast and straight forward...
I am very satisfied with the lovely tops I ordered. My only complaint is that they took so long to arrive. I ordered 3 items, and each one arrived at different times. Also, shipping and handling is very expensive.
Other than that, I am satisfied, and will be ordering more items soon.
Easy to use site with good prices; First package was poorly wrapped and shoes were misshapened but not otherwise hurt. The rest of the order was received in good shape.
I've been searching and checking your pages for several months. I finally decided to take a chance on your clothing. I'm looking forward to receiving my parcel of clothes soon. How long does it take to ship from your factory or warehouse to Ottawa, Ontario CANADA?
Good! The clothes came within 2 weeks. That was great!
I've been searching and checking your pages for several months. I finally decided to take a chance on your clothing. I'm looking forward to receiving my parcel of clothes soon. How long does it take to ship from your factory or warehouse to Ottawa, Ontario CANADA?
Love the colours and patterns, but did not really like the material. Would have preferred a more natural fabric like cotton.
Great thank you very happy with my purchases.happy customer.Jennifer.
I'm returning my order an need a address to do so! Please send your return label address as soon as possible! Thank you!
Have had good success with this company. The items I have ordered were very flattering and I have received numerous compliments of the clothes. Would recommend this company to my friends.
So many choices and quick service in checking out.
The clothing looks stylish. I'm hoping the quality is what I see.
Other than the bra, everything fit.lighter weight fabric than ads showed but quite adequate for house wear. Satisfied, especially with price!
Loved seeing so many choices...hope they fit!
Some bargains to be found. The shipping could be less. The top was way too large even though I ordered a size xmall.
Some bargains to be found. The shipping could be less.
Easy experience for my first order. All was excellent, thank you.
Easy to check out and place my order. I really do not have anymore to say. Everything went smoothly.
Everything A OK. Everything worked out. Looked exactly like it did on the website. Only thing was I thought it was a good price but when you add shipping and exchange rate the price certainly went up. Can you buy these items in Canadian Funds.
Everything went thru ok, but have't received parcel yet.
Some of the top fit but the one dress wasn't true to size, one flowered tee shirt was tight on arms.
Dear Customer,
Thank you for taking the time to share your feedback with us. Our apologies for any inconvenience this may have caused.
Unfortunately, phone service is not available right now. Sorry for the inconvenience caused, but we will consider having it in the near future. Your kind understanding will be much appreciated.
About the $11.00, it is the refund of the out of stock item.
The detailed measurements of different products on our website differ even in the same size.
If the measurement of your received item is not the same as the corresponding size chart, then could you measure it with a measuring tool and send the photos to our customer service center? We'd like to offer you a satisfied solution after checking. Looking forward to your reply.
We have sent emails to you about your returns on July 22nd and July 23rd, but we didn't receive your reply. If you did not receive our emails, please try to use another email address(such as Gmail) to contact us or please contact us directly via live chat so that we can assist you in resolving the issue as quickly as possible.
Again, thank you for reaching out to us here. We apologize for any confusion or disappointment you may have experienced. We value your feedback and appreciate your understanding.
If you need additional assistance, please feel free to contact us by email at [email protected]. We will reply to you within 24 hours.
Best regard,
Ashley
JUSTFASHIONNOW
Your shipping charges are very high and the fit was poor
Your shipping charges are very high
Beautiful Clothes at such a affordable prices! Top looked exactly like the picture, love the fit and color!
Pleased with everything I've bought, great quality and prices!
Love this line of clothing! Beautiful selection, and quality is great! Love everything I've ordered from this site!
It takes over 25 days to receive my order. For the price I definitely liked the product.
From the business
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Customer,
Thank you for your feedback and for expressing your satisfaction with your recent purchases. We are delighted to hear that you are happy with your shopping experience.
However, we noticed that you rated us with a low score despite your positive comments. We would appreciate it if you could provide us with more details about the reason behind the low rating. Your feedback is crucial to us as it helps us identify areas for improvement and ensure that we deliver the best possible service to our valued customers.
Please feel free to share any concerns or issues you may have encountered during your shopping experience. We are committed to addressing any issues promptly and finding a suitable solution to meet your expectations.
Thank you for your understanding and cooperation. We value your feedback and look forward to hearing from you.
If you need additional assistance, please feel free to contact us by email at [email protected]. We will reply to you within 24 hours.
Best regard,
Echo
JUSTFASHIONNOW