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JustFashionNow Reviews Summary
The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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I want to return the dress. It's nice quality but didn't look good on me. I must of thrown away the paperwork I didn't see it in the package. I reached out to the company. No response. Thsnks. Kim rinks
I chose a variety of items. They look a lot better on the tiny models than on me. But overall I am pleased with the purchased.
I just hope the sizes are right for me.The sizes fit me well.
I placed this order last night. I got an email saying I forgot something in my cart. I had 2 blouses the same, so took one off. Please double check and see if you received payment through Pay Pal on this order.
These fit perfectly. I loved everything I got. Usually they are way too big and long. These are perfect and I will be ordering from JustFashionNow again and again.
I don't seem to be able to return one item and I don't know why.
I did not get to use the coupon as it went to a completed order after filling in the payment info.
I am sorry to state all 5 items I purchased were nowhere near the sizes stated. I looked at the measurements for each of my items and ordered larger sizes than I would normally and still none of them fit correctly. I would send them all back but I checked the review boards and realized I wouldn't get my refund, so I will most likely donate them and never, ever order from this company again. The sweatshirts have a rubbery feel to them so you cannot even stretch them out because they will bounce back to the original size. Some of the sweatshirts seem like they are sized for small people. One sweatshirt came from China, and I do not support China for personal reasons. Buyers beware of this company they must order these and not understand the sizes, more like blind ordering and fake sizes. I wish I had only bought one to check it out 1st. The items are cheaply made but then the prices are very low. You get what you pay for.
Questions not clear for answersMy first time ordering from this company. Thought it was a little slow on the delivery bur I wasn't in a hurry fir it since it's more of a cold weather item.
Cute clothes, but from my experience, sizes and quality widely vary.
Website is ok, works except when you try to return anything. You never receive the authorization and address to return items, soon it is too late to send back. Will not be ordering from JFN any more.
Shirts/tops are acceptable, but dresses are not sized for anyone with c cup breasts. Bodice lines end at nipple line, not under breast as shown in photos.
Good website easy to use. Like the diversity in items
The garments were not as described in colour and the sizes were too big. I always go one size bigger but they were too big.it is a shame that different companies have different sizing. The top coming on the 27/8/23 can that be changed to a LARGE. There is also a coat in this order, could you please tell me when it will be arriving.
Dear Customer,
We apologize for any disappointment caused and appreciate the opportunity to assist you.
We understand the importance of accurate product descriptions and ensuring that the colors depicted online match the actual garments received. We apologize if there was a discrepancy in the color representation. We strive to provide accurate and detailed information about our products, including color descriptions and images. Could you please send us some pictures of the item to check if it's not as described？ We appreciate your feedback, and we will take it into consideration to improve our product presentation.
Regarding the sizing issue, we understand that different companies may have variations in their sizing charts, which can sometimes lead to confusion. We apologize if the sizes you ordered turned out to be larger than expected. The size of different items is not comparable because the sizing standard of different items is different. If the actual dimensions of the item we have sent you are not the same as the ones stated on our size chart, please send us the photos of the real item with size measurements for our check.
We will resend the email about the 65% refund and also email you the status of the rest items.
Thank you for bringing these matters to our attention, and we apologize for any inconvenience caused. We value your support and hope to have the opportunity to serve you better in the future.
If you need additional assistance, please feel free to contact us by email at [email protected]. We will reply to you within 24 hours.
Best regard,
Echo
JUSTFASHIONNOW
I have previously purchased from this company and I absolutely love them. Their products are beautifully made, unusual styles which are very exclusive looking! The fit is perfect and the fabric is so beautiful to wear and falls magnificently! I will be making JUST FASION NOW,.MY GO TO SITE TO MAKE FUTURE PURCHASES….NANETTE
Very satisfied I am enjoying all the different styles and beautiful colors
I have not YET received all items ordered, so I can't truly speak. So far those items which have arrived are satisfactory, but I am still waiting.
Not satisfied cause on 7 pairs of sandales only 3 are okay. 2 are made of very cheap material et 2 others should be with elastic fabrice cause size is good but feet cant fit in need elasticity!
Dear Customer,
We apologize for any dissatisfaction caused by our product and the return policy.
We understand the importance of having a hassle-free return process when a customer is not satisfied with a product. Purchase (except swimwear, bikinis, bags＆accessories, lingeries, bras, final sale) can be returned AFTER goods are delivered within 30 days. The buyer is responsible for return shipping costs and any related expenses if the products we send are correct.
We apologize for any disappointment caused by the quality of the sandals you received. To assist you further with your return, please advise which specific pairs of sandals did not meet your expectations. This information will enable us to address your concerns more effectively and provide you with a suitable resolution.
Once again, we apologize for any inconvenience caused, and we appreciate your patience and understanding. If there is anything else we can do to assist you or if you have any further questions or concerns, please do not hesitate to reach out to us. We are here to help and ensure your satisfaction with our products and services.
If you need additional assistance, please feel free to contact us by email at [email protected]. We will reply to you within 24 hours.
Best regard,
Echo
JUSTFASHIONNOW
Not all that fond of your merchandise material wise and it took a long time for delivery
Good variety of items, Styles that I like, and shipping time was reasonable.
Great items, beautiful color & great prices. I received promptly & packaged well. Thanks!
Wish there were a "search" function, as it took me over 2 hours to find the item I was looking for. And always order a size larger than you normally wear as the clothes run small.
I've never had so much trouble trying to order anything. When I used the back arrow my cart disappeared and it took me forever to find it again. This was a very difficult ordering experience and I didn't appreciate it defaulting to the faster shipping date when checking out.
I was actually pleasantly surprised by the material in the dress that I ordered. It was very cool and silky feeling, washes easily and doesn't wrinkle. The "leggings" that I bought, however, were not jersey or stretchy material but again a silky kind of fabric. And thank goodness I ordered a small, the dress and leggings were both a tad too big and I normally wear a medium. The leggings waistline came clear up to my ribs. Run extremely large. They were also very long and will need to be cut and hemmed. There was also a month delivery time on 2 of the items.
I've received both articles of clothing! Thank you. The 3-tiered dress a bit too large but since the return directions seem a bit too much for my 80-year-old brain, I'll keep it and maybe have it altered. The blouse I like ALSO. And it is my size and the color (green stripes) are so pretty. I like the style of the blouse.
The only complaint I have is the coupons. You send me coupons and when I go to put them in they don't work. Also the sleeves never seem to match the size of the dresses etc. Big body big arms!
JFN is my go to for clothing. I love everything I have ordered. The price of the clothing and quality is the best. Thank you JFN!
From the business
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Customer,
We apologize for any inconvenience caused by the payment issue.
Payment failure may be caused by network problems, transactions refused, or risk prevention from your card issuer. If you have filled in the correct information but failed to make the payment next time, please kindly send us the message shown or a screenshot of the pop-up message by contacting our customer service center so that we can check and handle the issue for you.
Upon checking, you have completed an order successfully. We appreciate your honesty about your experience and we will definitely take your comments into consideration to improve our products and service.
If you need additional assistance, please feel free to contact us by email at [email protected]. We will reply to you within 24 hours.
Best regard,
Ashley
JUSTFASHIONNOW