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The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
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Like the way page saves some items. Checkout address entry was cludgey. Advised I would get notice when shipped. That never happened, after 10 days I was ready to cancel order and just 2 days before needed, it showed up in mailbox.
Like the way page saves some items. Checkout address entry was cludgey.
Sooo much fun browsing for clothes on your computer from the comfort of your own home.
Love it! I think I'm addicted. Keep coming back for more.
Shopping has been great! However, this is the THIRD order I have placed, and I have NOT received any clothing yet.
Lots of merchandise. Prices are great. Shipping is high.
Very easy and the tops I bought look great on screen.
I'm very happy with quality & price but I ordered & got a small but it's huge, but I'm sure I will find someone to wear it. Shipping takes a while. But It's worth it
Took for ever to receive merchandise, then nothing fit and was of poor quality.tried to send back, I never received a response on how to do that. So I gave all to Salvation Army. Will never purchase from you again
Jacket looks like pj's instead of a nice jacket! I have ordered many items in the past and loved everyone of them but this jacket looks horrible! Waiting on a confirmation to send it back now!
Easy to use and got what I ordered, and very prompt
It was easy to follow pages number flipped over quickly. Thank you
I didn't realize I would be paying in US dollars. Hard to get correct size when buying your first order.
Good quality and prices!
However. The items were larger than expected except for one which was smaller than expected.
Fast and easy! I love this store! A great selection at fair prices!
Shipping too high, lower the amount of purchase to get free shipping especially during the holiday season it sure would encourage us to buy more
First time buyer. Not easiest navigation. Want to return several pieces of clothing. Followed instructions to return items but have received no reply for the past week. Contacted the help line which was suppose to reply in 24 hours but have received no reply from them either. Extremely dissatisfied at the lack of customer service.
Love the styles and prices but the quality is lacking. Fabric is flimsy and patterns are printed on. I did like some of my order though and the pieces I kept equal the amount of money I would pay for them here in Canada…so I'm happy with that. I would send back the items I did not like but I'm sure the shipping costs to China are more than the return money I would get. Therefore I'm donating them to charity.
Products look so nice! Fantastic value for real pretty Christmas shirts!
Your shipping cost is as much as the sweatshirt! With everyone offering free shipping I was surprised to learn that for one sweatshirt, it would cost $ 15.00 to ship! Customer service sent me an email apologizing for the cost and offered me a 20% off coupon on my next purchase. If you order over $ 109 then the shipping is free. They did reach out and try to make the purchase more acceptable which I find is refreshing in today's marketplace.
Your shipping cost is as much as the sweatshirt!
Well, I never thought I'd get a pair of slippers with a big, glittery heart glued on them,,,,how tacky and I wouldn't wear those shies unless I was Dorothy on the yellow brick road. The last time i checked my ID my name wasn't Dorothy.
All your adds show these great prices and you say free shipping over a certain amount but when the payment is finalized, I was charged the full shipping amount. I really like the styles and I was planning on ordering more things after I received my first order but now I'm hesitant.
I received my first order and I am very disappointed in the quality of the merchandise. I will never order another product from JustFashionNow.
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


The shipping cost depends on the destination and the weight of the package.
We now offer free shipping when the order amount after the discount is over $109.(Final sale items and pre-sale items are excluded).
Your order amount after the discount is less than $109, so the shipping cost was charged. Sorry for any confusion.
If you have questions about your order, please contact us by email at [email protected] or by chat online. Stay safe and have a good day!