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JustFashionNow

2.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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JustFashionNow Reviews Summary

The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,773
value
477
shipping
466
returns
286
quality
6,956
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122,391 reviews

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Illinois
1 review
0 helpful votes
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Shirt
November 12, 2022
Updated review

Like the way page saves some items. Checkout address entry was cludgey. Advised I would get notice when shipped. That never happened, after 10 days I was ready to cancel order and just 2 days before needed, it showed up in mailbox.

Date of experience: November 12, 2022

Like the way page saves some items. Checkout address...
November 12, 2022
Previous review

Like the way page saves some items. Checkout address entry was cludgey.

Date of experience: October 12, 2022
Washington
1 review
0 helpful votes
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Sooo much fun browsing for clothes on your computer from the comfort of your own home.

Date of experience: November 12, 2022

What a Great Way to Shop - In the Comfort of YOUR Home!
February 16, 2022
Previous review

Love it! I think I'm addicted. Keep coming back for more.

Date of experience: February 15, 2022

Shopping has been great!
February 4, 2022
Previous review

Shopping has been great! However, this is the THIRD order I have placed, and I have NOT received any clothing yet.

Date of experience: February 3, 2022

Lots of merchandise
January 30, 2022
Previous review

Lots of merchandise. Prices are great. Shipping is high.

Date of experience: January 29, 2022

Very easy and the tops I bought look great on screen
January 29, 2022
Previous review

Very easy and the tops I bought look great on screen.

Date of experience: January 29, 2022
California
1 review
0 helpful votes
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Their sizing is off
November 12, 2022

I'm very happy with quality & price but I ordered & got a small but it's huge, but I'm sure I will find someone to wear it. Shipping takes a while. But It's worth it

Date of experience: November 12, 2022
Virginia
2 reviews
0 helpful votes
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Fashion tops
December 12, 2022
Updated review

Took for ever to receive merchandise, then nothing fit and was of poor quality.tried to send back, I never received a response on how to do that. So I gave all to Salvation Army. Will never purchase from you again

Date of experience: November 12, 2022

Shipping fee is outrageous
October 13, 2022
Previous review

Shipping fee is outrageous

Date of experience: October 13, 2022
Ohio
1 review
0 helpful votes
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Fine clothes
December 12, 2022

It was my first time here. Thought things were a little pricey.

Date of experience: November 12, 2022
Missouri
4 reviews
1 helpful vote
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Woman's Lapel Woolen Cloth jacket looks
November 12, 2022

Jacket looks like pj's instead of a nice jacket! I have ordered many items in the past and loved everyone of them but this jacket looks horrible! Waiting on a confirmation to send it back now!

Date of experience: November 11, 2022
New Zealand
1 review
0 helpful votes
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Very prompt and dress as per photo
November 12, 2022

Easy to use and got what I ordered, and very prompt

Date of experience: November 11, 2022
New Zealand
1 review
0 helpful votes
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It was easy to follow pages number flipped over quickly. Thank you
I didn't realize I would be paying in US dollars. Hard to get correct size when buying your first order.

Date of experience: November 11, 2022
Canada
1 review
0 helpful votes
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Jfn
November 11, 2022

Never really shopped on line for clothes before - hope they all fit!

Date of experience: November 11, 2022
Canada
2 reviews
0 helpful votes
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Sizing
December 11, 2022
Updated review

Good quality and prices!
However. The items were larger than expected except for one which was smaller than expected.

Date of experience: November 11, 2022

Good quality and prices!
October 7, 2022
Previous review

Good quality and prices!

Date of experience: October 6, 2022
Kentucky
2 reviews
0 helpful votes
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Very nice and reasonable
November 11, 2022
Updated review

Fast and easy! I love this store! A great selection at fair prices!

Date of experience: November 11, 2022

Shipping is double the purchase
November 29, 2022
Previous review

Shipping is double the purchase

Date of experience: October 30, 2022
Texas
2 reviews
0 helpful votes
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Shipping too high, lower the amount of purchase to get free shipping especially during the holiday season it sure would encourage us to buy more

Date of experience: November 11, 2022
New York
1 review
2 helpful votes
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Major lack of customer service
December 11, 2022

First time buyer. Not easiest navigation. Want to return several pieces of clothing. Followed instructions to return items but have received no reply for the past week. Contacted the help line which was suppose to reply in 24 hours but have received no reply from them either. Extremely dissatisfied at the lack of customer service.

Date of experience: November 11, 2022
Canada
2 reviews
0 helpful votes
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Love the styles and prices but the quality is lacking. Fabric is flimsy and patterns are printed on. I did like some of my order though and the pieces I kept equal the amount of money I would pay for them here in Canada…so I'm happy with that. I would send back the items I did not like but I'm sure the shipping costs to China are more than the return money I would get. Therefore I'm donating them to charity.

Date of experience: November 11, 2022
GB
1 review
0 helpful votes
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Good Choices
November 11, 2022

Easy shop, good selection, fun stuff, simple order process

Date of experience: November 11, 2022
Colorado
2 reviews
0 helpful votes
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Christmas blouses
November 11, 2022

Products look so nice! Fantastic value for real pretty Christmas shirts!

Date of experience: November 10, 2022
California
2 reviews
0 helpful votes
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Great service
November 10, 2022
Updated review

Your shipping cost is as much as the sweatshirt! With everyone offering free shipping I was surprised to learn that for one sweatshirt, it would cost $ 15.00 to ship! Customer service sent me an email apologizing for the cost and offered me a 20% off coupon on my next purchase. If you order over $ 109 then the shipping is free. They did reach out and try to make the purchase more acceptable which I find is refreshing in today's marketplace.

Date of experience: November 10, 2022

Your shipping cost is as much as the sweatshirt!
December 9, 2022
Previous review

Your shipping cost is as much as the sweatshirt!

Date of experience: November 9, 2022
Texas
3 reviews
0 helpful votes
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First time buyer
November 10, 2022

Easy to shop. Sizing was a little off (bigger than expected)

Date of experience: November 10, 2022
Missouri
2 reviews
0 helpful votes
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No real bling
November 10, 2022

Well, I never thought I'd get a pair of slippers with a big, glittery heart glued on them,,,,how tacky and I wouldn't wear those shies unless I was Dorothy on the yellow brick road. The last time i checked my ID my name wasn't Dorothy.

Date of experience: November 10, 2022
Florida
1 review
0 helpful votes
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Second review
December 10, 2022

All your adds show these great prices and you say free shipping over a certain amount but when the payment is finalized, I was charged the full shipping amount. I really like the styles and I was planning on ordering more things after I received my first order but now I'm hesitant.
I received my first order and I am very disappointed in the quality of the merchandise. I will never order another product from JustFashionNow.

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 10, 2022
Miss W. JustFashionNow Rep
over a year old

The shipping cost depends on the destination and the weight of the package.
We now offer free shipping when the order amount after the discount is over $109.(Final sale items and pre-sale items are excluded).
Your order amount after the discount is less than $109, so the shipping cost was charged. Sorry for any confusion.

If you have questions about your order, please contact us by email at [email protected] or by chat online. Stay safe and have a good day!

From the business

JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


justfashionnow.com
Rayleigh, Essex, United Kingdom
+346
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