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The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
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I like that the replacement item came very fast. I will be ordering again.
Everything went smoothly and easily... enjoyed the experience.
So far so good! I'm still waiting for 2 items. I am returning items because I ordered the wrong size! The return process has been pleasant. I am pleased!
Quick delivery. Sweater arms were a bit too short. Blouse material not as nice as it looked in picture. Overall items were nice. Shipping cost were more than items.
Thank you! My order came as expected and my order was delivered on time. Even though I need to return a couple items, it was not the fault of the products, I just didn't like what they looked like on me. They are great about returns and I visit their site frequently to see the new stuff!
First time experience, All went fairly easy through the process.
Love the dresses it's just a little big
But it's to expensive to return
Shipping is almost the same price as a single item, but they're Christmas presents
Shipping is almost the same price as one item, not happy with result
I wish I wrote down the50% discoun5 on first visit but forgot it I,m 77 and handicapped so buy everything from home your clothes are beautiful. I wish I got confirmation on order, then they said I ordered 2. I saw the second was still in my cart. I'm waiting to see the 2nd jacetnext week they are both gifts for christmas
Shipping and ordering was fine, but the material the tops are made of are to light for cold climates. Also I don't like the fabric.
Had no bad experience just had to wait a little longer than I expect. Also, I think that I had order a Christmas shirt that you all stated that it will be on a back order, and I haven't received it yet. I was asked if I still wanted it and willing to wait for it. I stated yes. Thanks
Have ordered many items from this company and have always been pleased with my purchases. However the items l ordered are different to the photos on the site. The style certainly varies.the material is very thin but for summer lm happy with this. Just be aware that what you see isn't exactly what you get.
Delivery notification was for a week earlier than when received.
Easy to do. Took longer to receive the product than I anticipated.
Lovely clothing, nice prices. Cautiously order due to not understanding the sizes very well but everything is lovely and fits just fine.
Pleasant experience, beautiful clothes nice prices.
Took a min to find remove for items, and the breakdown list for checkout. Could be less but more.
Once I knew my way around things were ok A lot to look at
Happy with website and products. I am a very satisfied customer!
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124

