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The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
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Unable to contact by phone, long delivery time, don't want the hassle of returning so will give away.,
New to this unique site great stuff and love it!
Cheap looking fabric. Sizes runs on the small side. I can't wear it and was encouraged not to return because the cost to send back. It is unlikely I will send product back because I was advise the shipping cost would be on me the customer. This company's has a bad return procedure. Not likely to order anything else
Okay so now I can rate you better. I originally had 3 pair leggings in my cart. I checked out and it only checked out 2 pair. So now I have to pay an additional 10.99 shipping for the 3rd pair. I wont be using this site again.
Did you check the empty box on the left side of each item you want on the cart page? If not, the corresponding item might not be ordered successfully.
And we can only locate one order, did you make other orders?
Thank you for your feedback and sorry for the inconvenience. Your feedback is very important to us. We`ll forward your sincere feedback to the relevant departments and improve the website usage.
If you have questions about your order, please contact us by email at [email protected] or by chat online.
Stay safe and have a good day!
Who knows. I just now placed the order. If it shows up on time and the merchandise is satisfactory, I'll be able to rate it better.
Not good at all. Will not be ordering any more clothes from you.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and keep working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
I am going to order a Christmas sweater from you and see how that look.
My first review which I rated JustFashionNow with a one star: "Multiple discount promos offered via coupon codes, but all coupon codes when applied in the cart state they cannot be used." I was contacted via email and asked if I clicked on the APPLY button for the coupon code. Also stated was some discounts have amount requirements for use. So far, I haven't seen such info presented. The sender of this email offered me a new discount offer as an apology hoping I'd re-rate my review. This new discount offer also gets denied when I click on the APPLY button for the coupon code. Go figure... I reached out to the sender of this email regarding the new failed coupon code three business days ago and no response.
Thank you for your feedback. Did you click on APPLY button to activate your coupon code? What coupon code do you refer to? Some discounts have amount requirements for use.
If you have questions about your order, please contact us by email at [email protected] or by chat online. Stay safe and have a good day!
Prices are great, quality was very poor. Will never order from here again.
Clothes are beautiful and the prices are reasonable. Reviews of JFN are very mixed, will let everyone know how the complete experience has been once I receive the clothing.
The sizing is too varied to be sure of getting something that fits. Quality of three of the five items was much less than expected.
Items were very poor quality and did not look or fit as shown in website. Would never order anything for this site again.
Prices were awesome. Hope they make it before the big day
Didn't put discount in 15% too late to change? Of when
Have yet to give them to my family and friends, so awaiting on that event. I do like that JustFashionNow sent an invoice with each shipment -what was in shipment, what hasnt been shipped, and how to rturn the items.
Quick page navigations. Clear pictures. Will update on the quality of products when my purchases arrive!
The actual ordering experience was good, although the shipping costs are an eye-opener.
The sweatshirts run very large; they hang on me, and I wear a small. I have to use them as overshirts (over another regular sweatshirt!). I was tempted badly by the great cat artwork on these shirts, so I ended up ordering 4 more! But they still fit 'way too big!
Easy to love, easy to order, received rather quickly.
Please make some shirts with white cats too, and eventually start with different races (Persian, Egyptian, Bengal, etc.). For me it was a very, very satisfactory experience, and I'll get back to the store. I LIKE IT.
Wasn't sure about how to go back to continue to shop but what I did worked so otherwise it was good experience
I love the clothes but unfortunately a size small is still a bit big for me. So I have to take them to a seamstress to have them altered.
Why was I able to use a credit card I haven't used in a couple of years and forgot I had it! But a credit card I use on a regular basis and make payments over and above was not accepted when trying to use it 6 different times! Not impressed at all!
Had a little trouble with making sure everything ai ordered was in the cart at the end to pay. But figured it out!
We will see, shipping leaves a lot to be desired, pretty long! Orders sent at all different times, did not like that at all. PRODUCT WAS GREAT! Shipping, orders, wait time, un-ablility to track orders was terrible! Still do not have two of the orders I am waiting for! Price and product good, the rest needs vast improvement!
We will see, shipping leaves alot to be desired, pretty long!
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


We regret to hear that the product does not meet your expectations. We have been paying attention to the quality issues and keep working on improvement.
According to the return policy, customers are responsible for the return shipping fee. Sorry for the inconvenience.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~