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JustFashionNow

2.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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JustFashionNow Reviews Summary

The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,773
value
477
shipping
466
returns
286
quality
6,956
This company does not typically respond to reviews

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122,391 reviews

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New York
1 review
0 helpful votes
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Very good
November 18, 2022

I enjoy very much shopping with your company as it is very simple and the checkout is quick and easy.II

Date of experience: November 18, 2022
Ohio
2 reviews
0 helpful votes
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Not what I expected.
December 18, 2022
Updated review

Unable to contact by phone, long delivery time, don't want the hassle of returning so will give away.,

Date of experience: November 18, 2022

New to this unique site great stuff and love it!
October 19, 2022
Previous review

New to this unique site great stuff and love it!

Date of experience: October 19, 2022
Virginia
1 review
0 helpful votes
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Disappointed
December 18, 2022
Updated review

Cheap looking fabric. Sizes runs on the small side. I can't wear it and was encouraged not to return because the cost to send back. It is unlikely I will send product back because I was advise the shipping cost would be on me the customer. This company's has a bad return procedure. Not likely to order anything else

Date of experience: November 18, 2022
Miss W. JustFashionNow Rep
over a year old

We regret to hear that the product does not meet your expectations. We have been paying attention to the quality issues and keep working on improvement.
According to the return policy, customers are responsible for the return shipping fee. Sorry for the inconvenience.

Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~


Very easy to place order
October 19, 2022
Previous review

Very easy to place order

Date of experience: October 19, 2022
Oregon
1 review
0 helpful votes
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Okay so now I can rate you better. I originally had 3 pair leggings in my cart. I checked out and it only checked out 2 pair. So now I have to pay an additional 10.99 shipping for the 3rd pair. I wont be using this site again.

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 17, 2022
Miss W. JustFashionNow Rep
over a year old

Did you check the empty box on the left side of each item you want on the cart page? If not, the corresponding item might not be ordered successfully.
And we can only locate one order, did you make other orders?

Thank you for your feedback and sorry for the inconvenience. Your feedback is very important to us. We`ll forward your sincere feedback to the relevant departments and improve the website usage.

If you have questions about your order, please contact us by email at [email protected] or by chat online.
Stay safe and have a good day!


Who knows
December 18, 2022
Previous review

Who knows. I just now placed the order. If it shows up on time and the merchandise is satisfactory, I'll be able to rate it better.

Date of experience: November 17, 2022
Wisconsin
1 review
0 helpful votes
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Not good at all. Will not be ordering any more clothes from you.

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 17, 2022
Miss W. JustFashionNow Rep
over a year old

Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and keep working on improvement.

Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~


It was good
October 18, 2022
Previous review

It was good.

Date of experience: October 18, 2022
Tennessee
1 review
0 helpful votes
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I didn't like the material the dress is made out.
December 17, 2022
Updated review

I am going to order a Christmas sweater from you and see how that look.

Date of experience: November 17, 2022

Great clothes
October 15, 2022
Previous review

Great clothes

Date of experience: October 15, 2022
Wisconsin
1 review
0 helpful votes
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Questionable Experience so far
December 17, 2022

My first review which I rated JustFashionNow with a one star: "Multiple discount promos offered via coupon codes, but all coupon codes when applied in the cart state they cannot be used." I was contacted via email and asked if I clicked on the APPLY button for the coupon code. Also stated was some discounts have amount requirements for use. So far, I haven't seen such info presented. The sender of this email offered me a new discount offer as an apology hoping I'd re-rate my review. This new discount offer also gets denied when I click on the APPLY button for the coupon code. Go figure... I reached out to the sender of this email regarding the new failed coupon code three business days ago and no response.

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 17, 2022
Miss W. JustFashionNow Rep
over a year old

Thank you for your feedback. Did you click on APPLY button to activate your coupon code? What coupon code do you refer to? Some discounts have amount requirements for use.

If you have questions about your order, please contact us by email at [email protected] or by chat online. Stay safe and have a good day!

Pennsylvania
1 review
0 helpful votes
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Poor quality
December 17, 2022
Updated review

Prices are great, quality was very poor. Will never order from here again.

Date of experience: November 17, 2022

Clothes are beautiful and the prices are reasonable
October 15, 2022
Previous review

Clothes are beautiful and the prices are reasonable. Reviews of JFN are very mixed, will let everyone know how the complete experience has been once I receive the clothing.

Date of experience: October 15, 2022
Canada
1 review
1 helpful vote
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Only somewhat satisfied
November 17, 2022

The sizing is too varied to be sure of getting something that fits. Quality of three of the five items was much less than expected.

Date of experience: November 17, 2022
Pennsylvania
1 review
1 helpful vote
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Very dissatisfied
November 17, 2022

Items were very poor quality and did not look or fit as shown in website. Would never order anything for this site again.

Date of experience: November 17, 2022
Tennessee
1 review
0 helpful votes
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Liked it but could have loved it
November 17, 2022

Prices were awesome. Hope they make it before the big day

Date of experience: November 17, 2022
Idaho
1 review
0 helpful votes
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Review
November 17, 2022

I love this site easy to order from you have great prices

Date of experience: November 16, 2022
South Carolina
3 reviews
0 helpful votes
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Didn't put discount in 15% too late to change? Of when

Date of experience: November 16, 2022
Washington
1 review
0 helpful votes
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Have yet to give them to my family and friends, so awaiting on that event. I do like that JustFashionNow sent an invoice with each shipment -what was in shipment, what hasnt been shipped, and how to rturn the items.

Date of experience: November 16, 2022
Illinois
2 reviews
0 helpful votes
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Quick page navigations. Clear pictures. Will update on the quality of products when my purchases arrive!

Date of experience: November 16, 2022
California
1 review
0 helpful votes
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"Sweatshirts" Run Very Large
November 16, 2022
Updated review

The actual ordering experience was good, although the shipping costs are an eye-opener.
The sweatshirts run very large; they hang on me, and I wear a small. I have to use them as overshirts (over another regular sweatshirt!). I was tempted badly by the great cat artwork on these shirts, so I ended up ordering 4 more! But they still fit 'way too big!

Date of experience: November 16, 2022

Easy to love, easy to order, received rather quickly.

Date of experience: October 10, 2022
Illinois
1 review
0 helpful votes
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More than satisfactory
November 16, 2022

Please make some shirts with white cats too, and eventually start with different races (Persian, Egyptian, Bengal, etc.). For me it was a very, very satisfactory experience, and I'll get back to the store. I LIKE IT.

Date of experience: November 16, 2022
Minnesota
1 review
0 helpful votes
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Wasn't sure about how to go back to continue to shop but what I did worked so otherwise it was good experience

Date of experience: November 16, 2022
Canada
1 review
0 helpful votes
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Love the Clothes!
November 16, 2022
Updated review

I love the clothes but unfortunately a size small is still a bit big for me. So I have to take them to a seamstress to have them altered.

Date of experience: November 16, 2022

Why was I able to use a credit card I haven't used...
November 13, 2022
Previous review

Why was I able to use a credit card I haven't used in a couple of years and forgot I had it! But a credit card I use on a regular basis and make payments over and above was not accepted when trying to use it 6 different times! Not impressed at all!

Date of experience: October 13, 2022

Excellent!
June 24, 2022
Previous review

Excellent!

Date of experience: June 24, 2022

Had a little trouble with making sure everything ai...
June 9, 2022
Previous review

Had a little trouble with making sure everything ai ordered was in the cart at the end to pay. But figured it out!

Date of experience: June 8, 2022
Mississippi
2 reviews
0 helpful votes
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Took way too much time
November 16, 2022
Updated review

We will see, shipping leaves a lot to be desired, pretty long! Orders sent at all different times, did not like that at all. PRODUCT WAS GREAT! Shipping, orders, wait time, un-ablility to track orders was terrible! Still do not have two of the orders I am waiting for! Price and product good, the rest needs vast improvement!

Date of experience: November 15, 2022

We will see, shipping leaves alot to be desired, pretty...
October 17, 2022
Previous review

We will see, shipping leaves alot to be desired, pretty long!

Date of experience: October 16, 2022

From the business

JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


justfashionnow.com
Rayleigh, Essex, United Kingdom
+346
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