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JustFashionNow

2.9

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JustFashionNow Reviews Summary

The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,773
value
477
shipping
466
returns
286
quality
6,956
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122,391 reviews

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Washington
2 reviews
0 helpful votes
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Oops!
December 21, 2022

Dress not what I expected: poor fit, color, style.

Date of experience: December 20, 2022
Tennessee
1 review
0 helpful votes
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I placed my last order, got it in about 2 weeks. Very good quality and the fit was true to size. Very happy with purchase. One of the shirts I ordered looked like it was camel/gold color but when it came the color was more of a brown, but still nice, just not what I expected. Fit was true to size. Perfect. Good Value.

Date of experience: December 19, 2022
Australia
1 review
0 helpful votes
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I wish that the country currency is able to be seen during transaction.
I will not order clothing or shoes on internet as sizes vary so much country to country

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 19, 2022
Miss W. JustFashionNow Rep
over a year old

Thank you for your feedback. The default currency displayed on our website is USD. You can switch it to another currency by clicking the $ in the upper right corner.
The size of items from different styles varies. We recommend you check the detailed measurements in the size chart first. You'll find the size chart under product details. We recommend you compare the measurements with the clothes you usually wear. Hope this will help.
If you have questions about your order, please contact us by email at [email protected] or by chat online. Stay safe and have a good day!


I wish that the country currency is able to be seen...
December 19, 2022
Previous review

I wish that the country currency is able to be seen during transaction

Date of experience: November 18, 2022
Virginia
1 review
0 helpful votes
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My Satisfaction with JustFashionNow's Sitejabber
December 19, 2022
Updated review

Very easy to order from this wonderful company. I must admit that the shipment of all of my orders has been wonderful. No damages, No mishap with sending incorrect sizes, and everything has been in perfect shape upon their arrival. Thank you so very much! Merry Christmas to you all.

Date of experience: December 18, 2022

Very easy to order from this wonderful company
November 16, 2022
Previous review

Very easy to order from this wonderful company. Merry Christmas to you all..

Date of experience: November 15, 2022
Oklahoma
1 review
0 helpful votes
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Would not order again. Poor quality and return policy is terrible. Return center is in china and you have to pay plus pay customs. Gave me 10% refund instead of not paying to return. Never will order again. Clothes going in the Goodwill box.

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 17, 2022
Miss W. JustFashionNow Rep
over a year old

Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and keep working on improvement.
Items need to be returned to our fulfillment center, we are sorry for any inconvenience. We are currently working to resolve the issue to own our overseas return warehouse and also improve our products.
Items need to be returned to our fulfillment center and the buyer is responsible for return shipping. For goodwill, we would offer some alternative solutions to our customers. Sorry that you're not satisfied with that. Please contact us or reply to our private message, and we'd love to confirm more details about your return request and communicate with you.
If you have questions about your order, please contact us by email at [email protected] or by chat online. Stay safe and have a good day!


Pages were slow to load
December 9, 2022
Previous review

Pages were slow to load

Date of experience: November 8, 2022
Oregon
1 review
0 helpful votes
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Disappointed
January 16, 2023
Updated review

The product was not very good. It looked like denim, but it is some thin slick material and it is too short. I am not happy with the pants at all.

Date of experience: December 17, 2022

It was quick and easy
November 14, 2022
Previous review

It was quick and easy.

Date of experience: November 14, 2022
New York
2 reviews
0 helpful votes
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Not what they look like
December 17, 2022

Easy, affordable. We will see what the quality is like. Quality is less than expected.

Date of experience: December 16, 2022
Canada
1 review
0 helpful votes
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Fun and different
December 16, 2022
Updated review

Love your website and clothing...but, expensive when it's converted to canadian dollar. Shipping is crazy expensive!

Date of experience: December 16, 2022

Enjoy your website
December 7, 2022
Previous review

Enjoy your website. Nice to see different styles!

Date of experience: December 7, 2022

Fun!
January 19, 2021
Previous review

Fun! Beautiful clothing.

Date of experience: January 19, 2021
New Zealand
1 review
0 helpful votes
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My purchase is great!
December 16, 2022

Very easy to spend! I like to see all angles of the models wearing clothing so I can follow one that suits me.

Date of experience: December 16, 2022
Texas
1 review
0 helpful votes
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Receipt Time
December 16, 2022

First of all, I LOVE the item I purchased. The downside is the time it took to get here - 1 month! I messaged with a person from the company about the time frame and it was more like talking to a robot. I may give it another try at some point because I liked the shirt I got very, very much. My biggest problem is they had my money for a month before I received the shirt. That is the only downside that I experienced.

Date of experience: December 16, 2022
California
2 reviews
0 helpful votes
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Communication
January 15, 2023

The software is very difficult to navigate and I am very experienced with computers.

Date of experience: December 15, 2022
Canada
1 review
0 helpful votes
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Very Very Upset
January 15, 2023
Updated review

Disappointing - 3 items ordered - 2 received - explanation - no refund for the missing
Will hesitate before ordering again.

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 15, 2022
Miss W. JustFashionNow Rep
over a year old

Thank you for your feedback and sorry for any inconvenience. The refund of the item (SPU CA8J7166) is under process. You will receive it within one week.
If you have questions about your order, please contact us by email at [email protected] or by chat online. Stay safe and have a good day!


Pretty simple
October 27, 2022
Previous review

Pretty simple

Date of experience: October 26, 2022
Australia
1 review
0 helpful votes
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Blue & White shirt!
December 16, 2022
Updated review

The shirt is too small; I ordered a larger size. It did not have white sleeve cuffs as advertised.
Important, I was charged un United Kingdom currency on my VISA statement which was not in the advertisement, which was deceiving!

Date of experience: December 15, 2022

It has not been completed yet!
November 12, 2022
Previous review

It has not been completed yet!

Date of experience: November 12, 2022
Illinois
1 review
0 helpful votes
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Everything is huge!
January 15, 2023
Updated review

The quality looks fine but the sizes are enormous.

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 15, 2022
Miss W. JustFashionNow Rep
over a year old

Thank you for your feedback and sorry to heat that the items do not fit.
The detailed measurements of different products on our website differ even in the same size.
If the measurement of your received item is not the same as the corresponding size chart, then could you measure it with a measuring tool and send the photos to our customer service center? We'd like to offer you a satisfied solution after checking. Looking forward to your reply.


I am hoping the quality is great!
November 15, 2022
Previous review

I am hoping the quality is great!

Date of experience: November 15, 2022
Florida
1 review
0 helpful votes
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Customer not happy
January 14, 2023
Updated review

Not look like product received. Sizes are not consistent. None fit

Date of experience: December 15, 2022

Good deals
November 11, 2022
Previous review

Good deals

Date of experience: November 11, 2022
Texas
2 reviews
0 helpful votes
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Merry Christmas
December 15, 2022
Updated review

I had a few problems placing my orders online, but that could have been my fault. Thanks to JustFashionNow team for working with me. Hope everyone has a Merry Christmas!

Date of experience: December 15, 2022

You are hard to contact and talk to someone
January 13, 2023
Previous review

You are hard to contact and talk to someone. I placed order HBC 03499480 for three items, and when I looked at the confirmation, only included one item. I wanted to order three items so everything would be in one shipment, but no one could help. I placed order HBC 03499518 so now I have two shipments and two freight charges.

Date of experience: December 14, 2022
New Jersey
1 review
0 helpful votes
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Quality Control Needed
January 14, 2023
Updated review

Placing the order was easy, and the order was processed quickly. I received my merchandise in a reasonable time. I was disappointed in the quality of the top I purchased. It cannot be worn without a camisole as the fabric is very thin and flimsy and is not lined as one of the comments I read mentioned it was. They must have reviewed a different top. The hem was not fully attached all the way around, and I will have to fix it before I can wear it...if I ever wear it. I purchased it for an event and had to choose something else to wear.

Date of experience: December 15, 2022

No problems
November 14, 2022
Previous review

No problems.

Date of experience: November 14, 2022
Illinois
1 review
0 helpful votes
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I'm very upset because I still have not received my order.
January 14, 2023
Updated review

Very unhappy because I still don't have my order j

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 15, 2022
Miss W. JustFashionNow Rep
over a year old

We`re terribly sorry to keep you waiting so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for all inconvenience caused to you. We ask for your understanding in these cases.
Your order is on its way to you. You can track the package here https://tools.usps.com/go/TrackConfirmAction?qtc_tLabels1=4206007392748903198297100000194346
If you have questions about your order, please contact us by email at [email protected] or by chat online. Stay safe and have a good day!


Looking forward to getting this shirt
November 12, 2022
Previous review

Looking forward to getting this shirt

Date of experience: November 12, 2022
Canada
2 reviews
0 helpful votes
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Deciving
January 14, 2023

Transport aussi dispendieux c'est que l'article RIDICULE et très décevant j'ai su juste a la fin de transaction. Dommage y'a plusieurs autres choses qui m'aurait intéressé mais à ce prix là je vais oublier ce Cite

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 14, 2022
Miss W. JustFashionNow Rep
over a year old

Désolé que l'expédition ne puisse pas répondre à vos attentes. Les frais de port dépendent de la destination et du poids du colis. J'espère que tu peux comprendre.
Nous offrons désormais la livraison gratuite lorsque le montant de la commande après remise est supérieur à 109 $ (les articles en vente finale et les articles en prévente sont exclus).
Si vous souhaitez placer plus d'articles, vous pouvez trouver plus de produits en vente non finale pour profiter de la livraison gratuite.
Si vous avez des questions concernant votre commande, veuillez nous contacter par e-mail à [email protected] ou par chat en ligne.
Restez en sécurité et passez une bonne journée!

Indiana
1 review
0 helpful votes
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The ordering was easy but the comunication is very poor. I tried to find out about my order with avail until 48 hours ago

Date of experience: December 14, 2022

From the business

JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


justfashionnow.com
Rayleigh, Essex, United Kingdom
+346
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