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The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
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Dress not what I expected: poor fit, color, style.
I placed my last order, got it in about 2 weeks. Very good quality and the fit was true to size. Very happy with purchase. One of the shirts I ordered looked like it was camel/gold color but when it came the color was more of a brown, but still nice, just not what I expected. Fit was true to size. Perfect. Good Value.
I wish that the country currency is able to be seen during transaction.
I will not order clothing or shoes on internet as sizes vary so much country to country
I wish that the country currency is able to be seen during transaction
Very easy to order from this wonderful company. I must admit that the shipment of all of my orders has been wonderful. No damages, No mishap with sending incorrect sizes, and everything has been in perfect shape upon their arrival. Thank you so very much! Merry Christmas to you all.
Very easy to order from this wonderful company. Merry Christmas to you all..
Would not order again. Poor quality and return policy is terrible. Return center is in china and you have to pay plus pay customs. Gave me 10% refund instead of not paying to return. Never will order again. Clothes going in the Goodwill box.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and keep working on improvement.
Items need to be returned to our fulfillment center, we are sorry for any inconvenience. We are currently working to resolve the issue to own our overseas return warehouse and also improve our products.
Items need to be returned to our fulfillment center and the buyer is responsible for return shipping. For goodwill, we would offer some alternative solutions to our customers. Sorry that you're not satisfied with that. Please contact us or reply to our private message, and we'd love to confirm more details about your return request and communicate with you.
If you have questions about your order, please contact us by email at [email protected] or by chat online. Stay safe and have a good day!
The product was not very good. It looked like denim, but it is some thin slick material and it is too short. I am not happy with the pants at all.
Easy, affordable. We will see what the quality is like. Quality is less than expected.
Love your website and clothing...but, expensive when it's converted to canadian dollar. Shipping is crazy expensive!
Very easy to spend! I like to see all angles of the models wearing clothing so I can follow one that suits me.
First of all, I LOVE the item I purchased. The downside is the time it took to get here - 1 month! I messaged with a person from the company about the time frame and it was more like talking to a robot. I may give it another try at some point because I liked the shirt I got very, very much. My biggest problem is they had my money for a month before I received the shirt. That is the only downside that I experienced.
The software is very difficult to navigate and I am very experienced with computers.
Disappointing - 3 items ordered - 2 received - explanation - no refund for the missing
Will hesitate before ordering again.
Thank you for your feedback and sorry for any inconvenience. The refund of the item (SPU CA8J7166) is under process. You will receive it within one week.
If you have questions about your order, please contact us by email at [email protected] or by chat online. Stay safe and have a good day!
The shirt is too small; I ordered a larger size. It did not have white sleeve cuffs as advertised.
Important, I was charged un United Kingdom currency on my VISA statement which was not in the advertisement, which was deceiving!
Thank you for your feedback and sorry to heat that the items do not fit.
The detailed measurements of different products on our website differ even in the same size.
If the measurement of your received item is not the same as the corresponding size chart, then could you measure it with a measuring tool and send the photos to our customer service center? We'd like to offer you a satisfied solution after checking. Looking forward to your reply.
Not look like product received. Sizes are not consistent. None fit
I had a few problems placing my orders online, but that could have been my fault. Thanks to JustFashionNow team for working with me. Hope everyone has a Merry Christmas!
You are hard to contact and talk to someone. I placed order HBC 03499480 for three items, and when I looked at the confirmation, only included one item. I wanted to order three items so everything would be in one shipment, but no one could help. I placed order HBC 03499518 so now I have two shipments and two freight charges.
Placing the order was easy, and the order was processed quickly. I received my merchandise in a reasonable time. I was disappointed in the quality of the top I purchased. It cannot be worn without a camisole as the fabric is very thin and flimsy and is not lined as one of the comments I read mentioned it was. They must have reviewed a different top. The hem was not fully attached all the way around, and I will have to fix it before I can wear it...if I ever wear it. I purchased it for an event and had to choose something else to wear.
Very unhappy because I still don't have my order j
We`re terribly sorry to keep you waiting so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for all inconvenience caused to you. We ask for your understanding in these cases.
Your order is on its way to you. You can track the package here https://tools.usps.com/go/TrackConfirmAction?qtc_tLabels1=4206007392748903198297100000194346
If you have questions about your order, please contact us by email at [email protected] or by chat online. Stay safe and have a good day!
Looking forward to getting this shirt
Transport aussi dispendieux c'est que l'article RIDICULE et très décevant j'ai su juste a la fin de transaction. Dommage y'a plusieurs autres choses qui m'aurait intéressé mais à ce prix là je vais oublier ce Cite
Désolé que l'expédition ne puisse pas répondre à vos attentes. Les frais de port dépendent de la destination et du poids du colis. J'espère que tu peux comprendre.
Nous offrons désormais la livraison gratuite lorsque le montant de la commande après remise est supérieur à 109 $ (les articles en vente finale et les articles en prévente sont exclus).
Si vous souhaitez placer plus d'articles, vous pouvez trouver plus de produits en vente non finale pour profiter de la livraison gratuite.
Si vous avez des questions concernant votre commande, veuillez nous contacter par e-mail à [email protected] ou par chat en ligne.
Restez en sécurité et passez une bonne journée!
The ordering was easy but the comunication is very poor. I tried to find out about my order with avail until 48 hours ago
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


Thank you for your feedback. The default currency displayed on our website is USD. You can switch it to another currency by clicking the $ in the upper right corner.
The size of items from different styles varies. We recommend you check the detailed measurements in the size chart first. You'll find the size chart under product details. We recommend you compare the measurements with the clothes you usually wear. Hope this will help.
If you have questions about your order, please contact us by email at [email protected] or by chat online. Stay safe and have a good day!