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The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
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My shopping experience was a bit mixed up because of my lack of knowledge of the computer.
I love to shop on your site because the clothes are all stylish and different.
Whomever designs the clothes is to be commended.
I love the style of your company.
I used to wear dresses all the time.
Yours are the prettiest I've ever seen.
Too easy to shop on this site. Beautifully clothing love the designs.
A little back order delay but reasonable. All orders received in reasonable time. Product delighted the recipients and us as gift givers! Email updates were timely and accurate.
The clothing is cute and the ordering is simple however, the items take about two weeks to arrive and there is no free returns. Also, if you put an item in the cart by accident, there's no way to delete it.
I bought two items. One was as pictured the other made me feel like I was wearing a costume top.
The sizes are true to size of the two tops I purchased. (The white ruche top and the black with leopard looking top).
Customer service is ok, they have a way to chat with someone through email and they require you to have your order number ready for the form.
The ordering was simple. The site is simple to use. Photos could be clearer.
It was very good and a wonderful experience, there was very much to choose
Not a good idea to order more til you see how everything fits.
I hope that this order comes through as easy as it was to pick things out! I have not received all of my first order but i placed a second order and I'm waiting on delivery hoping it all comes
I hope that this order comes through as easy as it was to pick things out!
Mostly happy. Sleeves on all items are too long for me and a couple have very wide shoulders
Not sure how to save items I might like to go back and look at before final decision and going to checkout
We placed two orders in NOVEMBER. Christmas has come and gone and we only received some of the cheap stuff and never received over half of our epensive items. Contacting them gets you nothing but LIES and EXCUSES: They claim to be out of stock, yet STILL ADVERTISE the items for sale!
Then they say they have Covid issues. Then they say order was cancelled by buyer: Yet another LIE! It has been over a month and we have received a few of the cheapest items in single shipments Reason they do that? So they have multiple tracking numbers to claim shipment when people open claims.
The only package that came with a few items was missing ALL of the expensive ones! You contact them and they tell you to be patient. It's been OVER a month and they STILL haven NOT SHIPPED!
PLEASE READ ALL reviews! They are under active investigation by the Better Business Bureau.
Check reviews there and PLEASE DON"T BUY. You will never see your money again or your order.
Thank you for your feedback and sorry to hear that you are not satisfied with our product or service.
In order to better help with your issue, could you please provide your order number for checking?
The purchase was slow arriving. Fit ran true to size chart. Like the style & color. Fabric light weight enough fo the area. Thank you.
No confirmation, no expectation for delivery. 3 items ordered and delivered individually weeks apart. No one to contact for customer service, had to go thru paypal just to try to inquire. Very poor on the customer service side.
Thank you for your feedback and sorry for the delay. The delivery time might be affected due to the high peak season of the courier recently. We sincerely apologize for the trouble caused to you.
If you have questions about your order, please contact us by email at [email protected] or by chat online. Stay safe and have a good day!
The entire process was confusing and not easy to accomplish. It took me two and several tries to actually place an order. We'll see what happens with delivery & quality.
Difficult to return...long and tedious...not simple like other companies!
Awesome Thanks it was very great service and received in a regular amount of time!
Awesome - cant wait to get them --- Hope they are not China made...
Shopping online is great - but who knows how they fit for size. If this is coming from China then they best be XXL
Nice item. I ordered a large but the sleeves seem a little tight. Otherwise I like the item.
Decent prices but shipping cost is rather high.
If the converter sizes still match your chart, then people will be getting the wrong sizes. Plus they can't return them on a $40 order I received five or six dollars back which means you have beautiful products but they're no good if they don't fit.
It was fast and a lot of selections
I found it takes a long time to receive my order.I was reading your reviews and found most of them were not favorable. I am not hoping that in my case. So
Very difficult filling out my order and paying for my order, First time ordering, kept throwing my ordering out.
Great experience. I have not worn them yet as they are Christmas gift
Took forever to receive. Poor quality of clothing! Tried to return item and they offered me a percentage refund and I could keep the item. I wanted to return the item with full refund, and it was like jumping through hoops to complete the refund. The item had to be returned to China and I had to pay the postage! I threw the item out and took the loss! Never again will I buy from them!
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and keep working on improvement.
I completely understand your feelings. As our products are shipped from our fulfillment center in China so the return country is also China. We are currently working to resolve the issue to own our overseas return warehouse and also improve our products.
Items need to be returned to our fulfillment center and the buyer is responsible for return shipping. For goodwill, we would offer some alternative solutions to our customers. Sorry that you're not satisfied with that. Please contact us or reply to our resolution, and we'd love to confirm more details about your return request and communicate with you.
If you have questions about your order, please contact us by email at [email protected] or by chat online. Stay safe and have a good day!
Check out was easy. Waiting to see the quality of the item I purchased.
Took over a month to receive order. Second order has yet to be received after one month.
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


Thank you for your feedback and sorry for the delay. The delivery time might be affected due to the high peak season of the courier recently.
The size of items from different styles varies. We recommend you check the detailed measurements in the size chart first. We recommend you compare the measurements with the clothes you usually wear. Hope this will help.
If you have questions about your order, please contact us by email at [email protected] or by chat online. Stay safe and have a good day!