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JustFashionNow

2.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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JustFashionNow Reviews Summary

The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,773
value
477
shipping
466
returns
286
quality
6,956
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122,391 reviews

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Indiana
1 review
0 helpful votes
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Mediocre Quality and Runs small
January 14, 2023
Updated review

The cat decals are much better looking in the advertisment than in person.

Date of experience: December 14, 2022

Had items in the check out that came off when I pressed...
December 14, 2022
Previous review

Had items in the check out that came off when I pressed place order. So I ended up paying10.99 to ship a #2.99 earrings.

Date of experience: November 13, 2022
Arizona
1 review
0 helpful votes
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Cloths sizes are big.
January 14, 2023
Updated review

Cloths sizes are big. A small appears really to be a medium. Like the styles, items are too big. You do not carry smaller sizes. It is too costly to send back to China. Did not know I was ordering from China. I will have to

Date of experience: December 14, 2022

So far so good
November 9, 2022
Previous review

So far so good.

Date of experience: November 9, 2022
Mississippi
1 review
0 helpful votes
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Feedback on two shirts.
December 14, 2022

The contrast gradient lighting shirt was perfect. The cute cat 3D printed crew neck must have been sized wrong. It was tight in the sleeves and small over all.

Date of experience: December 14, 2022
Florida
1 review
0 helpful votes
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Even though I have not tried them yet I think they will fit if not I will return them. Thank you for the great sales

Date of experience: December 14, 2022

Thank you for the great sales
November 11, 2022
Previous review

Thank you for the great sales

Date of experience: November 11, 2022
Canada
1 review
0 helpful votes
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Not very good
January 13, 2023
Updated review

I have 3 things to return and having issues getting an address to send them back to.

Date of experience: December 14, 2022
Miss W. JustFashionNow Rep
over a year old

Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and keep working on improvement.
We replied to you via email twice. Seems that you did not receive it. Please try to check your spam folder.

Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~


Have to wait and see how things fit
November 11, 2022
Previous review

Have to wait and see how things fit

Date of experience: November 11, 2022
New York
1 review
0 helpful votes
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Shipping took over a month
January 13, 2023
Updated review

I was not happy when the shipping was delayed. One items was not available and I got a refund on that very quickly. I love the things I got, but both tops were a tad large and I ordered my exact measurement.

Date of experience: December 14, 2022

So many lovely things!
November 14, 2022
Previous review

So many lovely things! I hope they come in time for Christmas...and fit.

Date of experience: November 14, 2022
Texas
1 review
0 helpful votes
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Top
December 14, 2022

Beautiful styles to choose from. Love the top I ordered. Recommend JustFashioNow to my family and friends.

Date of experience: December 13, 2022
Texas
1 review
0 helpful votes
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Excellent
December 13, 2022
Updated review

My shopping my shopping experience was very good. I had a very good experience shopping with just fashion now.

Date of experience: December 13, 2022

My shopping my shopping experience was very good
October 27, 2022
Previous review

My shopping my shopping experience was very good.

Date of experience: October 26, 2022

Very good experience
October 25, 2022
Previous review

Very good experience.

Date of experience: October 24, 2022

Shopping was very good
March 6, 2022
Previous review

Shopping was very good.

Date of experience: March 6, 2022
Texas
1 review
0 helpful votes
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2023 Christmas Present
December 13, 2022

Ordered the red glitter tennis shoes for a Christmas Present for my Bonus Daughter. They arrived in time for Christmas and she loved the shoes.

Date of experience: December 13, 2022
Canada
1 review
0 helpful votes
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Happy shopper
December 13, 2022
Updated review

Easy choices. Good quality. Would like to see lower prices

Date of experience: December 13, 2022

Great choices
August 6, 2022
Previous review

Great choices - difficult to shop with so many to choose from and a limited budget.:-(

Date of experience: August 6, 2022

Great deals and great products
April 19, 2022
Previous review

Great deals and great products. Please add me as a member. Thanks

Date of experience: April 19, 2022
Pennsylvania
1 review
0 helpful votes
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OK for the price
January 12, 2023
Updated review

Easy to order. Product is what you'd expect for that price, although red color is running on the white

Date of experience: December 13, 2022

Easy check out
November 13, 2022
Previous review

Easy check out

Date of experience: November 13, 2022
GB
1 review
0 helpful votes
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Very good
December 13, 2022

I ordered for Christmas, but because of the Christmas post, it arrived afterwards. However, very pleased. The dress looks very smart. The material is a good thickness for autumn/winter and hangs nicely.

Date of experience: December 13, 2022
Pennsylvania
1 review
1 helpful vote
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Return policy stinks
January 12, 2023

Two of the items I received were not a described or as seen in the advertisement. Very flimsy fabric and the shirt was sent in a size small (I ordered a medium). Upon contacting customer service I was told that I could return, but it would be at my own expense...to China!

Date of experience: December 12, 2022
New Zealand
1 review
0 helpful votes
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Delivery.
December 12, 2022

Website easy to use. Prompt delivery. Goods arrived in very good order.

Date of experience: December 12, 2022
New York
1 review
0 helpful votes
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Your shipping charges are so high that I cannot order very much...tried to order lots of things to get free shipping but your offers were just too confusing to understand...so I had to empty my cart, I spent a lot of time on yr site trying to find things to put in the cart...it was too much work and I don't like paying high prices for shipping...but that's OK this time...I would appreciate being about to track this order and receive it in a timely manner...Thank you...

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 12, 2022
Miss W. JustFashionNow Rep
over a year old

Sorry that the shipping can not meet your expectation. The shipping cost depends on the destination and the weight of the package. Hope you can understand.
We now offer free shipping when the order amount after the discount is over $109.(Final sale items and pre-sale items are excluded).
If you are interested in placing more items, you could find more non-final sale products to enjoy free shipping.
We will ship your order as soon as possible. You can check it here https://www.justfashionnow.com/order-query
If you have questions about your order, please contact us by email at [email protected] or by chat online. Stay safe and have a good day!

California
3 reviews
0 helpful votes
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Fine
December 12, 2022
Updated review

Easy & fast to use, would use again. Look forward to new items.

Date of experience: December 12, 2022

Easy & fast to usw
November 9, 2022
Previous review

Easy & fast to usw

Date of experience: November 9, 2022

It was fine
April 8, 2022
Previous review

It was fine. Wish I could have just seen all sales items on each page at once.

Date of experience: April 8, 2022
Wisconsin
1 review
0 helpful votes
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Jfn
December 12, 2022

It's pretty easy to order and you have great products

Date of experience: December 12, 2022
Delaware
1 review
0 helpful votes
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Jack skeleton boots
December 12, 2022

I like the prices and merchandise they have I just received them today and they are so cool thank you very much

Date of experience: December 12, 2022
Canada
1 review
0 helpful votes
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BEWARE DON'T ORDER FROM THIS COMPANY
January 11, 2023
Updated review

Absolutely horrible sweaters, also one would fit an elephant & the other is just crap
Cost a fortune to send them back to China so gone to the thrift store

Date of experience: December 12, 2022
Miss W. JustFashionNow Rep
over a year old

Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and keep working on improvement.
I completely understand your feelings. As our products are shipped from our fulfillment center in China so the return country is also China. We are currently working to resolve the issue to own our overseas return warehouse and also improve our products.
If you have questions about your order, please contact us by email at [email protected] or by chat online. Stay safe and have a good day!


Love the products
November 9, 2022
Previous review

Love the products

Date of experience: November 9, 2022
Colorado
1 review
0 helpful votes
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Disappointing
December 12, 2022

Its hard to go back and add to your order ( slow) I felt the clothing photos on the internet were greatly enhanced. The quality I received was what I would expect from China.(cheaply made and crappy)I would not re-order from this company/ website

Date of experience: December 12, 2022

From the business

JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


justfashionnow.com
Rayleigh, Essex, United Kingdom
+346
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