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The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
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Perfect! Wish you were not out, would reorder another one!
Since I probably, do not have the sufficient internet knowledge, my complaint about suborder #******* was never received, therefore not acknowledged.
Very efficient customer service, when questioning arises.
I just happened to find this site and I really liked all the patterns and colors so I shopped. We'll see how it fits. Everything fit but took forever to get here. Love everything I bought!
Good experience. The order has been delivered in time and the sweat shirt is very nice, exactly as on the website
Nice and love their fashion clothing. So far I am very satisfied and enjoy the shopping on their website.
Easy and super nice fashion clothing.
Not bad so far. Even after looking at your size chart and ordering a size larger, they were still incorrect. Especially the shoes. I ordered two times larger size and could hardly get my big toe in. Very thin. The colors were way off. It was however the light of the camera. The purple is a beautiful purple with the camera but in person it is dull and a different color. Not your fault I guess but should have a quality control person to check these things. Thanks
Great! Looking forward to ordering things from you in the future. My only disappointment was that the dress took so long to get to me. Luckily, it's lighter fabric will work best in spring or summer anyway.
I never received my order that I paid for. It's been over a month. I live on a very limited income and this really hurts.
Very easy shop and I love the selections.
Went smoothly with no problems. The blouse was true to size.
Not happy with the quality of the fabric and the sizing was too small. Now I have to go through the hassle of the returns.
Extremely disappointed. My purchase still hasn't arrived. Ordered 3/27/23 and today is May 1st! I don't know what's taking so long, they shouldn't be advertising items if they can't deliver. They sent me an email asking "if (a) did you receive your item, if so, please rate us... or (b) item hasn't arrived yet, please wait another 24-48 hours." Well, I waited more than the 24-48 hours from receipt of that email and still nothing has arrived. Of course, they took my payment... that'll be a whole 'nother story to try and get my money back. Such a hassle.
The clothes are beautiful and fits perfectly. I just wish that they would come faster. I found the ad on Facebook
I tried to remove 2 items from my cart that I couldn't they were already shipped so probably they will send it again and charged again I tried live.chat but that didn't t work out so well
While prices are very good, many of the items do not look as appear in photos.
Poor quality and odd sizes. The Return process is very confusing and I'm in midst of trying to return much of what I ordered.
Easy to use site-loads of good stuff at great prices!
The quality is very poor and the sizes you stated with your measurement charts were not correct.
Shipping was free and the discounts were amazing! I will order from this company again!
Your shipping rates are stupid! Too high!
Dresses extremely oversized, very long & time-consuming process to return or accept 55% refund.
I hesitated to place this order because there are 2 items from my previous order are still missing. Your shipping method needs improvement.
So far so good. BTW your price is great but shipping fee is too high.
Easy to place an order with JFN; all items ship that are ordered, prices cannot be beat anywhere, so many choices of items to purchase makes it hard to decide what to order, people I have bought for love the products as well that they, in turn, have also ordered from you.
Lots of things to choose from...very unique that cannot get elsewhere. Packages took a little longer to received but still in time for Christmas. Thanks for all the unique clothing you offer.
Love the shirt and the shoes I purchased. The knot on the dress is not quite right but it will be okay as it's black.
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and keep working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~